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Honda of Greeley
Greeley, CO
621 Reviews
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621 Reviews of Honda of Greeley
August 12, 2013
Mark really went above and beyond to help us get into a used vehicle after a recent hail storm. He was extremely attentive to our needs and budget. He made the process as quick as possible. Thanks Mark. used vehicle after a recent hail storm. He was extremely attentive to our needs and budget. He made the process as quick as possible. Thanks Mark. More
by rbroswell
August 10, 2013
The only saving grace from my experience with Honda of Greeley was the vehicle itself. I purchased a used CR-V in June and was, and continue to be, extremely disappointed with the staff. My first inqu Greeley was the vehicle itself. I purchased a used CR-V in June and was, and continue to be, extremely disappointed with the staff. My first inquiry about the vehicle was interesting, and in retrospect was a good indicator of my future interactions. There was a teaser on the site’s vehicle description saying it may be available at a ‘sale price’, but I was abruptly told that it didn’t qualify. When I replied that I would then first be taking a look at a lower-priced similar vehicle (same year and model) down here in Denver, I didn’t get any response at all – not a thank you for inquiring, or anything remotely courteous. I work with salespeople for a living, and this lack of politeness to a potential customer shocked my coworkers. Ended up that I had an issue with the Denver vehicle, and I really liked everything I read/saw about the CR-V in Greeley, so I re-contacted them for a test drive. While I was allowed to bring the vehicle back to Denver for my mechanic to look over (which was great), any other interaction with the staff continued to be terrible. Terri was visibly angry about some computer issue when I got back, and was behaving in a less-than-professional manner with their IT person (I assume) right in front of me - very uncomfortable. Mike actually condescended to me enough to use the "Let me go talk to my manager" line when I asked about some brake work that my mechanic mentioned (the absurdity of which did lend some humor to the situation -- does he really thinki no one has seen Fargo?). Then it was brought to my attention that they had actually looked up the other vehicle I mentioned looking at in Denver (like what, they thought I was lying to them about it to try and get them to come down on their price??), and wanted to know why I didn’t pursue that one. Unreal... Later the next week, I realized they did not use the $100 coupon that I qualified and registered for, for using their web site (you can see this as soon as you sign in to their site – window pops up offering the deal). I emailed Mike, and he did not respond at all. So I forwarded the note on to Terri as well who immediately said I should have brought it to their attention before the paperwork was signed. So, they gave me a coupon that I failed to remind them about, so my loss??? Then Mike texts me, and is flipped out that I brought Terri into it at all. Said he would take care of me ‘off the books’, to not contact Terri at all and not respond to his email. Said I should never mention our ‘deal’ to anyone else, and asked if we were ‘on the same page’! So incredibly weird. Says maybe he can get a couple free oil changes as our off-the-books deal. I live in Denver, and will spend how much money in gas and waste how much time to drive to Greeley for a free oil change? Seriously?? Not to mention the guy never contacted me again, or came through with anything at all. Then recently in preparing to get my plates, the Dept of Revenue informed me that the dealership was to have given me an emissions report on the vehicle – which they did not. I attempted to contact both Terri and the General Sales Manager Bob, on two different occasions. They did not respond to either request for information. I had to file a Consumer Complaint with the Emissions Division of the Department of Revenue. Love the vehicle, but I would not go anywhere near this dealership again. More
by KimberlyAMartin
Employees Worked With
Terri Langenbahn
August 06, 2013
When we came in today we were just looking for at a few vehicles after perusing the lot, after looking and compiling a few of the cars we wanted to check out we eventually found our Salesperson, Mark Grant vehicles after perusing the lot, after looking and compiling a few of the cars we wanted to check out we eventually found our Salesperson, Mark Grantner. My mother and I were recently rear ended in a car accident and were on the prowl for a new vehicle, Mark was completely sympathetic to our cause and what happened to us. He went above and beyond the call of duty in our customer experience, he often chimed in about how great the PT Cruisers were and despite the initially rough look he really sold us on it. Several of our concerns including how well it handles in winter conditions, he assuaged any fears we had and made the whole purchasing experience wonderful. The PT Cruiser definitely seemed mechanically sound from what we could tell and the information Mark gave us seemed accurate. Mark let us know about all the features of the PT, and went through them step by step, very passionately and with great confidence in demonstrating these features! Especially the nifty rear gate, and the different positions of the seats and accessories. His sense of showmanship and honesty really made the whole experience, in every car dealership we've ever been in the experience has been a nightmare. Mark Grantner expedited the process, and treated us like we were real people, like we had value. I would really like to point out that his sense of integrity is incredible, he actually volunteered to help clean up and detail the car with the shop guys! That's some fantastic service, the car looked completely different! Like it was brand new, and it even had that new car smell. Even after a bit of pricing confusion, he honored the original agreed upon price. That magical word comes to mind, what was it? Integrity? I believe that's the word. He even has good memory, as he didn't forget showing us a mini cooper clubman. Thanks for everything Mark, and we can't wait to drive the PT home! More
by RoyaleDuke
August 05, 2013
Bought a used 2010 Ridgeline on June 22nd. Just spent 3 hours waiting at the DMV to get plates only to find out that the dealer had not sent in the paper work. Upon contacting Darlene she stated "Your not hours waiting at the DMV to get plates only to find out that the dealer had not sent in the paper work. Upon contacting Darlene she stated "Your not or only customer, and this takes time". So basically she was to busy and I lost 3 hours of pay. After I purchased the truck on the drive home I noticed the wheels where out of balance and created a severe wobble around 70mph. We never got that fast on the test drive. When I got home I gave the car a more thorough look over and found a layer of dirt everywhere not in plain sight. It was as if the windows where left down on a dust storm came through. I mean everywhere, even where the spare tire is stored. They gave me a horrible trade in price and would not budge on the sticker price. They told me that since I had brand new studded tires and it was summer, that decreases the value of the car. Then because my airbag light stayed on longer than what they where used to that the system was malfunctioning. Typical dealer lies and games. I really like this vehicle, and their hard to find, or I would have walked... More
by mitsu333wp
Employees Worked With
Peggy Martin
August 04, 2013
WORTH THE TRIP TO GREELEY!! We were in the market for a new Odyssey and looked at dealers all over the Denver Area. Greeley was not really convenient for us but the folks at Honda of Greeley we more willi new Odyssey and looked at dealers all over the Denver Area. Greeley was not really convenient for us but the folks at Honda of Greeley we more willing to work with us so we decided to drive up. They gave us a great price. They were very friendly. Peggy's knowledge of the van was so much better than any other Honda sales person we had met with and she really took her time to be sure we were getting the most out of our purchase and to really understand all the features. All three team members stayed late on a Saturday evening to finish the sale and make sure we were well taken care of. I would HIGHLY recommend this place - don't discount them if they are not just around the corner.... you will be glad you checked them out. More
by gabbydvm
Employees Worked With
Matt DeConto, Peggy Martin
August 03, 2013
I couldn't be happier with my experience at Honda of Greeley! Mark was so nice and helpful. He got me the car I always wanted. I drove away feeling great about my purchase. Greeley! Mark was so nice and helpful. He got me the car I always wanted. I drove away feeling great about my purchase. More
by Eglover
Employees Worked With
Mark Grantner
August 01, 2013
This was an incredible experience. I knew the vehicle I wanted to buy so emailed all the Denver area dealers. A couple of them were just fine, very polite, not pushy, etc. but just didn't happen to have wh wanted to buy so emailed all the Denver area dealers. A couple of them were just fine, very polite, not pushy, etc. but just didn't happen to have what I wanted in stock. I did want a 2013 Odyssey in a certain color however, and only 3 of those existed in the whole state. A couple of the other Denver dealers were terrible, one in particular kept telling me they wouldn't tell me a price unless I came in for an appointment. I kept pushing that I wasn't coming in without a price to know if it was worth it, once they gave me a price I asked if they actually had the vehicle I wanted, they wouldn't answer the question and finally admitted to me after I confirmed with other dealers that they didn't even have that vehicle, nor could they get it. They were setting me up totally to try and sell me something different. Such a shady, terrible place. Then I found Honda of Greeley via the internet and emailed Peggy. From the second Peggy got my email it was a totally new experience, she offered me an awesome price on exactly the model and color I wanted. Then becuase it was a 80 mile drive there for me Bob actually made me an on the spot offer for our trade in sight unseen. When I told Bob I wanted to pay cash for the car, he said, "sure, whatever works for you." The other shady dealer I talked too.....well they told me once I did get a price finally out of them, and I told them I was going to pay cash, suddenly their price changed upward. Ugh!!! Bottom line, my entire experience with Honda of Greeley actually made me feel like I was important to them, not just a sale, but more like a long term investment where they knew if they took great care of me, listen to me, be straight and honest, etc. that I'll be theirs for life. None of the usual sales pressure, just a great experience with some truly fantastic people. If I do buy another Honda some day, it's great to know that I'm only making one phone call, don't even mess with the Denver dealers, just go to Greeley! More
by boo_80126
Employees Worked With
Peggy Martin
August 01, 2013
I just want to say this was by far the easiest and best car buying experience we have ever had in all of our years of buying cars. Peggy told us up front what the price was, gave us a guarantee that nothin car buying experience we have ever had in all of our years of buying cars. Peggy told us up front what the price was, gave us a guarantee that nothing would change (it didn't), we drove over 80 miles to get there and would have driven 3 times as far after meeting and working with her. There should be more women in this male dominated business. She was knowledgeable and incredibly kind.She also had an infectious laugh and eyes that twinkled. The car was exactly as described, our experience could not have gone any smoother. We will recommend this dealership to friends, family and even strangers if asked. FIRST RATE all the way. Thank you Peggy we love our new "Betsy Boo" (CRV). More
by MegandBigD
Employees Worked With
Peggy Martin, Peggy Martin
July 26, 2013
I was in the market for a new Odyssey and decided to try Honda of Greeley after I was not happy with the service I got from dealers around the Denver area. I decided to use the online chat feature on this d Honda of Greeley after I was not happy with the service I got from dealers around the Denver area. I decided to use the online chat feature on this dealer's website and worked with Mike Juhl. It was a pleasure doing business with him. No nonsense style was great. Was open with everything. We agreed on a price and the discounts I would get. He then asked for the color I would like and ensured that it was ready in a day (had to be fetched from elsewhere). At no point did he push to have me pick what he had on the lot. When I got to the dealership, he had all the paperwork ready. No surpises at all. I was in and out in 1 hour. Brilliant. Would definitely recommend to others. More
by manthavish
July 25, 2013
Rusty, Rick and Jesse were very nice and friendly to my wife and I concerning the purchase of a new 2013 Accord. We had a problem with the front headrests giving my wife neck aches because of the way it f wife and I concerning the purchase of a new 2013 Accord. We had a problem with the front headrests giving my wife neck aches because of the way it faces forward. We asked them to help us find a solution to the problem and they went above and beyond the call and solved the issue for us. They are a real asset to the company and their customer service was awesome. I can not thank them enough for their problem solving attitude . More
by Hardwareman1
Employees Worked With
Rick and Jesse
