Honda of Grand Blanc - Service Center

Spot on and timely! As always ,over the years of owning Honda cars, we ( my wife, son, daughter and grandchildren,) have found Honda THE car to own and drive. Safe, soli As always ,over the years of owning Honda cars, we ( my wife, son, daughter and grandchildren,) have found Honda THE car to own and drive. Safe, solid and serviceable. More

Service on a car bought at a different dealership Even though the 2011 Accord was not purchased here the service staff bent over backwards to make me feel welcome in their department. Jerry was awesom Even though the 2011 Accord was not purchased here the service staff bent over backwards to make me feel welcome in their department. Jerry was awesome. More

Great service from Jerry Runyon Jerry Runyon was absolutely wonderful in helping me solve a problem I was having with a tire. He's a great addition to Honda of Grand Blanc! Jerry Runyon was absolutely wonderful in helping me solve a problem I was having with a tire. He's a great addition to Honda of Grand Blanc! More

Friendly employees. Reasonable time and cost Was able to make an early morning appointment. Employees very helpful. Employees were courteous. Thank me for using their dealership. Were able to adv Was able to make an early morning appointment. Employees very helpful. Employees were courteous. Thank me for using their dealership. Were able to advise me when parts would be available to handle the recall on my other vehicle. More

Took their word and regretted it Took '05 Odyssey for rotate, balance and alignment. Their statement was they would do Multi-point inspection and top off fluids, also. I always like Took '05 Odyssey for rotate, balance and alignment. Their statement was they would do Multi-point inspection and top off fluids, also. I always like the topping off deals. I needed the $125-ish work mentioned, but they also recommended $400 plus to turn brake rotors & replace pads. Had to turn that part down. Couldn't afford it. (did the brakes next day in my garage for $50). Left town next day for out of state. At second gas fillup found I was nearly 2 quarts low on oil! Later in trip, tranny began the "Honda Shimmy", suggesting ATF was low. Was it ever--almost 2quarts in a 3 quart system! The tranny misbehavior was so bad that I had to nurse the car along for almost 200 miles, with frequent stops before the thing finally responded to the ATF I added (it was late afternoon with no service places open). If I'd known these fluids were low, I'd have had any needed work done then. Could have lost a tranny out of state. Thanks for checking those fluid levels, guys. More

Did you forget something? I went to this service center not too long ago, I was immediately disappointed when the manager suggested some foaming fuel engine cleaner. I had hear I went to this service center not too long ago, I was immediately disappointed when the manager suggested some foaming fuel engine cleaner. I had heard the dealers suffered a harsh winter and they were recommending high dollar extra services to cars. I have been wrenching on engines for a long time and I had never heard of doing something like this on an engine that was working fine, let alone on a car that only has 70,000 miles on it! When I said no, he made a face that said something to the tune of, " well it's your car, if you want to treat it like crap and not do this very expensive unneeded procedure, then it's your loss". Then I find out that they didn't replace the skid plate on the bottom of the car, I heard scraping and sure enough something was hanging down. I couldn't get to it because of the clearance off the pavement, so I took it to a Valvoline drive through center in Grand Blanc between Dort and Saginaw (excellent customer service by the way). Honda was closed so these guys hooked me up by using hardware from some areas on the plate and using the pins to make it stay up for a temporary amount of time. The guy told me that whoever did my oil change didn't replace 3 sides of the scrape plate with the pins that hold it up! More