Honda of Gainesville

I am not saying "Don't go to Wade Raulerson Honda." Several of my friedns bought their cars there and were treated fairly. This is only rating Woody Woodward. Admittedly I was angry with the situatio Several of my friedns bought their cars there and were treated fairly. This is only rating Woody Woodward. Admittedly I was angry with the situation already. I had sent information to Wade Raulerson through the Honda website looking for an emailed quote on a Honda Fit. I marked that I wanted to be emailed. What I got was one email of introduction from 2 different reps followed by 5 phone calls. As I did not want to speak with a rep yet, I didn't call him back. Most people would get the hint after 5. Finally the phone rang while I was in ear shot so I answered. In my anger I told Woody that I had asked to be emailed and I meant that. Then I hung up. A couple minutes later I got an email entitle "No Fit" in which Woody basically told me where I could go. I've been in sales and I know how frustrating customers can be, but you don't do that. You suck it up and apologize for any misunderstanding and you move on. You do this because word of mouth is one of the best forms of advertising. More

I bought 06 Hyundai from Wade Raulerson dealer and used their free oil change service. It turns out they put the oil filter cap wrong and the oil seemed to leak into the engine. within a month of oil chang their free oil change service. It turns out they put the oil filter cap wrong and the oil seemed to leak into the engine. within a month of oil change the engine started to make noise at the start up, so I took it to Hyundai Dealer to get it checked. The Hyundai dealer suggested that there might be some engine damage due to oil leak into the engine as the oil filter was improperly placed. He showed me the picture of the oil leak around the filter and also informed me that there were metal parts floating in the oil pan. When I took the vehicle back to original Honda Dealer, he mentioned that it was Timing Tensioner problem which is a known issue with Hyundai. He informed me that he had gotten it replaced through another hyundai dealer. When I asked for recepit of the service by that dealer, I was told that their computer was down and that the receipt of service will be mailed to me. I took the vehicle back home. The engine still makes noise and the noise now seems to be persistent. Not only did the Honda dealer put wrong oil filter, as it turns out they also made a wrong diagnosis on my car tires and informed me that they were all in good condition which again was not the case as I found out soon when my front tires suddenly burst. More

This is the only Honda dealership in Gainesville. We purchased a 2007 Odyssey from them in June 2007. They are very friendly and easy to deal with, but be prepared to negotiate hard on price. Their or purchased a 2007 Odyssey from them in June 2007. They are very friendly and easy to deal with, but be prepared to negotiate hard on price. Their original quote was quite high. I shopped and researched on the internet and then went back to them and said if you can match this price we'll buy from you for the convenience. Note - this used to be a privately owned dealership with an excellent reputation. This year they have been bought by a bigger group. Now they have a $499 dealer fee (profit) included on all sales and they let a long time service manager go. More