Honda of Gainesville
Gainesville, FL
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Speed and great purchase My old car (made in 2013 by another maker) had technical issues (loud sounds when stopping at a low speed), I dropped it to the dealer in Gainesville My old car (made in 2013 by another maker) had technical issues (loud sounds when stopping at a low speed), I dropped it to the dealer in Gainesville on Wednesday morning (Oct 9) and never heard anything back from them for three days, despite my continuous calling to check the status and issues. I was told on Friday that I won't be able to use the car over the weekend, and the time I would hear from them was pending. Until Saturday noon, I still did not hear anything from them about the identification of problems. On Saturday (Oct 12), I decide to get my old car back anyway and consider to check and then buy a car (I made an online quote to a Honda Fit in one of nights before Saturday). I literately walked in to check some information and try to make an appointment with them, but I ended with buying the Honda Fit with a trade in after a couple of hours. Jordan was very helpful during my purchase. I would like to recommend him and his dealer to others. Thanks, Jordan! More
Alagie was outstanding. I entered the dealership with much trepidation. I had done my homework, secured a loan, picked out the precise car, and knew what a fair price would b I entered the dealership with much trepidation. I had done my homework, secured a loan, picked out the precise car, and knew what a fair price would be (and what I was willing to pay), but I was not looking forward to finishing the process. I chose Alagie after reading many reviews. I called and made an appointment with him. Alagie was wonderful in every way. He gave me a very good deal on a new 2019 Honda Fit. He infused the sale with an unusual degree of warmth, humanity, kindness, and calmness. In many ways he is the antithesis of the stereotypical salesman. I greatly appreciated that. He did not put any pressure on me, listened to my concerns, and gave me a good price both for my trade, purchase price, and even beat the loan APR I had previously secured with my credit union. He even gave me a free lunch. After the sale he took the time to set up my bluetooth, showed me how to work all the controls, and gave me free car mats which I had previously declined. This is service plus plus! I will recommend Alagie to everyone who needs a car. If you are not in Gainesville he is worth a drive! More
He was very nice and polite with me and he worked very hard He was nice he took his time with help me pick out a nice car worked very hard with all my paper work he made sure I was comfortable offering me drink He was nice he took his time with help me pick out a nice car worked very hard with all my paper work he made sure I was comfortable offering me drinks over and over More
Best Car Buying Experience Ever!!! Jordan Hamel was our Sales Professional. He guided us through this experience with expertise and caring. He even came and delivered our vehicle to o Jordan Hamel was our Sales Professional. He guided us through this experience with expertise and caring. He even came and delivered our vehicle to our home. He set-up the garage door opener, as well as pairing our cell phones. He went over the features of the vehicle in great detail. When he left, we felt confident about using the features of our new vehicle. The dealership went above and beyond for us. I only wish I could give them 100 stars! We had purchased another brand vehicle at a different dealership, previously. We made an appointment for an oil change at this other dealership, They could not get us in for 2 weeks, we arrived 1/2 hour early for the service, we waited almost 2 hours only to find they had never even started working on our vehicle. We left without the oil change. We told the sales manager at the Honda dealership what had happened at this other dealership. Honda of Gainseville gave each of us a free lunch and changed our oil for free!!! We will be doing all our auto business at Honda of Gainseville!!! Kudos to everyone at Honda of Gainseville!!! They have treated my husband and me like VIP's!!! WE LOVE THE ENTIRE STAFF!!! Thanks again ,Honda of Gainseville!!! More
My first Truck What great dealership! This place is like clockworks. Smooth and efficient. Talk about Fair and Balanced! This place made the process of buying a What great dealership! This place is like clockworks. Smooth and efficient. Talk about Fair and Balanced! This place made the process of buying a new vehicle a painless experience. Thank you Bill Bowers for walking us through the steps in order to take home the perfect fit for me. Awesome experience! Thanks again! Kevin More
They brought the car to me. I live in Tallahassee, Florida & had a difficult time getting to Gainesville to trade my 2013 Accord & get my 2019 Ridgeline, so they brought it to me I live in Tallahassee, Florida & had a difficult time getting to Gainesville to trade my 2013 Accord & get my 2019 Ridgeline, so they brought it to me. We met, filled out paperwork & then exchanged vehicles. James & Jordan were both really excellent. They made the process of buying a new vehicle effortless. More
Excellent experience! Every employee I encountered was very professional and courteous. Jordan Hamel’s depth of knowledge is among the best I’ve seen, and his calm demeanor Every employee I encountered was very professional and courteous. Jordan Hamel’s depth of knowledge is among the best I’ve seen, and his calm demeanor made the process easy. More
Excellent experience from beginning time end. Jordan Hamel made our car buying experience a pleasant one. His thorough understanding of the Pilot's features was impressive and helpful. He negotiat Jordan Hamel made our car buying experience a pleasant one. His thorough understanding of the Pilot's features was impressive and helpful. He negotiated on our behalf to ensure we got a decent trade in value and final price. We appreciate Jordan's follow up email after the sale, which outlined services provided by Honda such as free car washes, etc. More
Not a good experience due to the service person Advisor doesn’t feel honest, was matter of fact in his answers and doesn’t really give a good explanation of what I am getting or paying for. I brough Advisor doesn’t feel honest, was matter of fact in his answers and doesn’t really give a good explanation of what I am getting or paying for. I brought some discount coupons with me, he didn’t even look at them, told me the that there are discount already applied. I asked why is it that the quote you gave me is the same as the discounted price that you are giving me now, he said he applied them already right out in the beginning. More
Positive Buying Experience! Overall excellent experience at Honda of Gainesville! I appreciate sales, finance, and service for their hard work and dedication! Special thanks to J Overall excellent experience at Honda of Gainesville! I appreciate sales, finance, and service for their hard work and dedication! Special thanks to Jordan Hamel for his kindness and patience in helping me select the right one. Good people make all the difference. I love my new Honda Oddesey! More