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Honda of Gainesville
Gainesville, FL
748 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 748 reviews
July 26, 2012
My husband and I visited this dealership to price cars. Our salesman was new and sought the assistance of another. This was fine. For this first encounter, everyone was friendly and eager to sell a car. We Our salesman was new and sought the assistance of another. This was fine. For this first encounter, everyone was friendly and eager to sell a car. We left thinking all was well. Upon our return, we were presented with another car as an option to buy (after riding around a week in the car we chose), stating credit issues. We should never have been allowed to leave if there were issues. The car presented had double the mileage but only $6000 off the price. The financial person was condescending at best, acting as if he was doing us a favor. Buying a car at any price, whether financed or not, is a sale not a favor. The seller will always get money for the purchase, I was not walking away with a free car. After being shown, first the vehicle describe above, and then a car the smelled of cigarettes, we decided to return the vehicle and leave the same way we came. Once the vehicle was return, we received text to batter and come back to pick up the original vehicle. Finally, the car (a pilot) was sold to us with a cracked bumper (cover up paint had been used to attempt to conceal the damage). We brought it to the attention of the dealer and was told if we had caught it prior to the car leaving the lot, we would have fixed it. Why do vehicle damages have to be caught by the buyer to be corrected by the seller. The car was listed as a Honda certified used vehicle. When money was deducted from the price, it was no longer certified but it was still supposidly in certifiable condition. I guess certification does not include cracked bumpers. Also, when we called to inquire about the damaged bumper, no one would return the calls or even text. I guess texting is only convenient to ensure the sale. I was and continue to be quite disappointed with the service, to include the receptionist who was equally rude, when I stated my displeasure with the notion of sending someone away with a car under the impression its a done deal. More
by neveragain327
Employees Worked With
Finance Person, Used Car Manager, two salespersons
July 23, 2012
He was very helpful. Easy to deal with. He knew what he was doing. He cared about his customers. Wanted to please his customers. I would reccomend him to others. was doing. He cared about his customers. Wanted to please his customers. I would reccomend him to others. More
by Stephanie Lanterman
Employees Worked With
Ryan Hurewitz, Ryan Hurewitz
July 20, 2012
I had recently purchased a car from Toyota, and it was a Honda CRV. I had to end up going to Honda of Gainesville to get them to tell me about the vehicle I purchased. When I got to Honda, Chris Irvin great Honda CRV. I had to end up going to Honda of Gainesville to get them to tell me about the vehicle I purchased. When I got to Honda, Chris Irvin greated me with a smile and was so friendly. I ended up purchasing a 2012 Honda CRV from them the next week. The manager, Dan Likes, came out and spoke to me personally. I wil not go to another dealer. Honda of Gainesville has all my business from now on. Thank you Chris and Dan for the excellent customer service. More
by kim32640
Employees Worked With
Chris Irvin, Chris Irvin
July 19, 2012
It is my pleasure and opion too suggest to anyone that is in the process of buying an auto, that they stop by HONDA OF GAINESVILLE and experience the friendly attitude of the Sales Staff and Management perso in the process of buying an auto, that they stop by HONDA OF GAINESVILLE and experience the friendly attitude of the Sales Staff and Management personal, that await to give the utmost curitios attition that you deserve. They are byfar the BEST dealership in town. More
by Donald Trump
Employees Worked With
Ryan Hurewitz, Ryan Hurewitz
July 11, 2012
Ryan H. was friendly, business-like and attentive to my concerns. He was diligent helping me find the type deal that worked for me. Luis Espana was also terrific with handling the financial aspect of the concerns. He was diligent helping me find the type deal that worked for me. Luis Espana was also terrific with handling the financial aspect of the sale while assuring me of the steps he was taking throughout the paperwork process. More
by Lindabh
Employees Worked With
Two
July 02, 2012
I went to Honda, interested in purchasing a newer used vehicle that day. I looked at 3 different CR-V's. the sales man (Scott, I think) was nice on the surface, but when talking cars, tunrned on his sch vehicle that day. I looked at 3 different CR-V's. the sales man (Scott, I think) was nice on the surface, but when talking cars, tunrned on his schmoozy sales training and was a total turn off. He tried to impress me with the immaculate leather interior on one car, only to abandon that pitch when I pointed out the nickel sized hole clearly visible on the driver's seat. He started up the same vehicle, in which black smoke began pouring out of the exhaust pipe. I told him I wouldn't even consider driving anything that was smoking, and he had the nerve to try to pass it off as condensation built up because it was a rainy day and also that it had been sitting for awhile. Another vehicle had some poorly repaired dings in the bumper and when I commented on the poor paint repair, he told me twice that it hadn't been painted. Hello!!! I'm looking at a quarter and dime sized chips out of the paint that looked like someone took white out to it! Then, to top it off, the vehicle had a price over $4000 higher than advertised on the website. The reason? That's the "internet price, or the bottom line sales price", according to these people, although they could never clearly define what this meant. Well, who wouldn't want the lowest price? They have a disgusting practice of giving your keys to the sales manager after placing a value on your trade in, which was grotesquely low, by the way. Then when you demand your keys back, Dan the slug creeps from his office and tries to bully you into staying and buying a car. The final jacked up total on the vehicle they were pushing at me ended up being $6000 more than the one year newer and 14,000 miles lower CR-V that I went immediately to Southeast Cars and purchased within 40 minutes, WITH full warranty and NO dealers fees! What these idiots failed to recognize is that although I may be a sweet southern woman, I test in the 95 percentile, which means I'm in the top 5% of the most intelligent people on this planet. I am quite sure no one at that dealership is anywhere near that, and to think they can use their lame sales lines and pushiness to cooerce people is appalling. They have forever lost my business, in addition to my Mother's, and two of my friends who went and purchased SUV's from SE Cars the very next day. I couldn't even count how many people have been turned off of them at this time, as I have made sure to let everyone I know about this place. I wouldn't reccommend that ANYONE give these people any kind of business. They took Wade Raulerson Honda and ruined it, turning our city's Honda dealership into nothing but deception and overpriced vehicles. More
by Nursefeelgood
Employees Worked With
Slimy sales man and even worse, Dan the sales manager
May 28, 2012
Harris was extremely helpful in making sure this was a better experience all around than the last time. Harris made a special effort to come in on a Sunday afternoon. better experience all around than the last time. Harris made a special effort to come in on a Sunday afternoon. More
by danielkline35
Employees Worked With
Harris Walters, Harris Walters
May 22, 2012
We had researched for a new car. We decided to test drive theFit and also the Kia Soul After we went to Bernie we then went to test the Soul. First the staff at Gainsville Honda were so helpful and dealin theFit and also the Kia Soul After we went to Bernie we then went to test the Soul. First the staff at Gainsville Honda were so helpful and dealing with Bernie and Jay was exceptionally the best. We would always tell people to go there and talk to them if looking for a car. I have dealt many times with dealers but this was the first time I felt so comfortable. They are great. The fit is so comfortable to drive,it is so roomy,we are big people and have lots of room,driving is so easy. I am so glad and happy we bought the Homda Fit and would buy more cars from this exceptional dealership. Thank you again Bernie and Jay More
by Jlabpups
Employees Worked With
Bernie and jay, Bernie Acosta
May 18, 2012
I just recently moved to Gainesville, but had to utilize this Honda dealership 6 months prior to my move due to a mechanical problem that arrose with my car as I was visiting the city. I was very impressed this Honda dealership 6 months prior to my move due to a mechanical problem that arrose with my car as I was visiting the city. I was very impressed with their quick service and hospitality that I returned for regular service after I moved to Gainesville. My second experience was just as great as my initial encounter. My Honda advisor was very good at explaining what my car needed and why. He also brought to my attention about a recall item that would need to be checked out on my car while it was in for service. I was waiting for the repairs to be done so he gave me a tour of their newly remodeled dealership so I was familiar with all the amenities that were available (bathrooms, deli, TV - sitting area, Wi-fi, and a quiet area that I could use to conduct work related tasks. It is great to have food service available because their is not many options in this part of town when you do not have a car at our disposal because it is getting repaired. More
by bawynkoop
Employees Worked With
Nick Kramer
May 05, 2012
We had excellent service and great care was taken to explain how all of the various items worked - other than the basic operation of the car. explain how all of the various items worked - other than the basic operation of the car. More
by Gordon Hubbell
Employees Worked With
Nancy Voss, Harris Walters, Harris Walters
