Honda of Gainesville
Gainesville, FL
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Everyone was very friendly and put no pressure on me to purchase a new car. They were willing to work out the best deal for me in order to buy my 2012 Honda Accord. This is the 3rd Honda I have purchased f purchase a new car. They were willing to work out the best deal for me in order to buy my 2012 Honda Accord. This is the 3rd Honda I have purchased from this dealership and I will always go back as long as I live in this area. Thanks again. More
I had a very enjoyable experience. Very friendly and friendly honest service. The prices were very fair and the vehicle is fantastic. I felt like they really wanted to help me get into a vehicle. Will d friendly honest service. The prices were very fair and the vehicle is fantastic. I felt like they really wanted to help me get into a vehicle. Will definitely come back again!! More
This is our sixth Honda Accord, and from time of arrival to leaving in new car was less than two hours. We really appreciate that Olumide was straightforward and well informed, and the sales managers were to leaving in new car was less than two hours. We really appreciate that Olumide was straightforward and well informed, and the sales managers were friendly and not too pushy. The car we wanted was parked right out front, like it was waiting for us. We like the new features of the 2013 Accord, and it is parked right next to our 2009. (We traded a 2003). We had test drove the Toyota Camry Hybrid in late August, and were ready to buy. Our experience at the Gainesville Toyota dealership had us running into the pouring rain (they held the keys to our trade until it was storming.) They played every one of those dumb games about financing, value of trades, hanging on to keys, special deals. Argggh. We were paying cash, and we just wanted to buy a car. Thanks for not doing all those things. More
Regarding Customer Service: Luis was extremely efficient. The paperwork process was really fun with the electronic DocuPad. However, the price on my car went up as Luis "sold" me the extended warranty and GA The paperwork process was really fun with the electronic DocuPad. However, the price on my car went up as Luis "sold" me the extended warranty and GAP insurance. I was never sure what I was actually paying for anything. My experience with Sheryl was Good. However, after purchasing the car, I felt that I did not get what I expected -- especially with the after-market Nav/BT system. Features of this system were not as described when Sheryl showed me the system in the CR-V. Since mine was after-market, my system was NOT like the one in the CR-V, so that demonstration left me with unfillable expectations. Other features that Sheryl showed me (apparently in cars that I was not purchasing) are not in the Fit basic -- again, I was disappointed & confused. Regarding Overall Experience: I really love my new car. I have been a Gainesville Honda customer since 1995. Buying a car is a big decision. I need facts, but want to avoid that overwhelming feeling when too much, too fast (information) is coming at me. Regarding Price: I received a good price for the car & trade-in according to the initial agreement, but the additional warranty & GAP insurance brought me right back to $300/mo. -- I was hoping for less than $250/mo. More
Went in for an oil change and was pleasantly surprised at receiving a carwash, etc. There was some issues that were pointed out to me during the multi-point inspection and I really liked having each issue br receiving a carwash, etc. There was some issues that were pointed out to me during the multi-point inspection and I really liked having each issue broken down to me. Brad Craig went over how each of the issues could cause an issue, and what the risk was. It really was a good experience for me. More
Thank you for a wonderfull, stress free car buying experience! Ryan was very helpful and his easy going attitute made it an awesome expierence! We will be back when its time to purchase another vehi experience! Ryan was very helpful and his easy going attitute made it an awesome expierence! We will be back when its time to purchase another vehicle! More
Efficient, friendly service. Good listening and communication skills. I buy Hondas because, from the sales department to the service department, you consistently deliver a good product in a way tha communication skills. I buy Hondas because, from the sales department to the service department, you consistently deliver a good product in a way that reflects repect for your customers. When I leave the dealership, I NEVER feel that I have been "taken for a ride." Thank you. More
stopped by today just to look. Fully plan on making a used car purchase sometime in the next few weeks, but am just looking for now. Steven was very helpful, not pushy. Even though I made it clear I woul used car purchase sometime in the next few weeks, but am just looking for now. Steven was very helpful, not pushy. Even though I made it clear I would not be buying or even test driving today, he spent time with me. I have a pretty low price range I'm looking at, and he did not keep encouraging me to go over my budget, which the two other dealers I stopped at did. I may be coming back to buy a car from them, just because of the service today. More
Jay and Ryan were a pleasure to deal with. This is my Jay and Ryan were a pleasure to deal with. This is my 6th car from this dealership and I am proud to say that they have never let me down. Excelle Jay and Ryan were a pleasure to deal with. This is my 6th car from this dealership and I am proud to say that they have never let me down. Excellent product at an excellent price. I will be back to buy my next Honda at this dealership. More
The dealership is set nice for customers with good food and a nice waiting room. Honda is the car I drove to the dealership that I had bought their five years before. and a nice waiting room. Honda is the car I drove to the dealership that I had bought their five years before. More