Honda of Gainesville

My experience with Honda Of Gainesville has been a very good one. My sales man, Chris Irvin has been of much help. He helped me to get the exact type of car I was looking for. He was very polite and did a good one. My sales man, Chris Irvin has been of much help. He helped me to get the exact type of car I was looking for. He was very polite and did a great job. Me and my mom were headed over to Gainesville to actually meet with Chris to finish up some paper work and experienced a flat tire, we called up Chris and he sent AAA to the rescue for us. Chris made sure we were taken good care of and had my flat tire repaired. Chris Irvin is a great sales man and I would personally recommend him to anyone looking to get a car at a great price. Thank You, Bessie Ezell More

My wife and I have been provided with excellent customer service by Dean Leeds over the past 13 years. We purchased our first Honda from Dean in 2000 after being a Toyota customer for 10 years. I just purch service by Dean Leeds over the past 13 years. We purchased our first Honda from Dean in 2000 after being a Toyota customer for 10 years. I just purchased my 4th new Honda from Dean and he as always gone above and beyond with the customer service he provides. I brought my 2004 Civic in for routine maintenance on a Friday and stopped by to say hello. I mentioned that I might be interested in a new 2013 Civic and he found one that met my needs and let me test drive it back to work. After the maintenance on my 2004 Civic was completed later that day and I returned to the dealership, I ended up purchasing a new 2013 Honda Civic the same day and he waived all the repair costs from my 2004 Civic. My wife and I came by Saturday morning to complete our paperwork and were even treated to a free, catered lunch at the dealership, while our new vehicle was prepped with some options we purchased. We also arranged for window tinting on my new vehicle the following week. First thing Monday morning, Dean came by my workplace, picked up my vehicle, had the windows tinted, and brought it back to me the same day! That is excellent customer service you would not normally expect, but is routine for Dean and this dealership! Everyone at the dealership made sure we were comfortable with our purchase experience and never made us feel pressured at all. I highly recommend them for anyone purchasing a vehicle and will definitely be back when it is time for another. More

Jeremy Dean was my salesman....wonderful salesman not the pushy type. He listened to what I wanted and was able to honor the online price just as it said online. Responded to my emails very promtley. Over pushy type. He listened to what I wanted and was able to honor the online price just as it said online. Responded to my emails very promtley. Over all very enjoyable to work with! Thank you Jeremy! More

Ryan was very knowledgeable and answered all our questions - finding out what we wanted and getting the new vehicle to match our needs. Making the deal satisfactory to us and at a cost we could wor questions - finding out what we wanted and getting the new vehicle to match our needs. Making the deal satisfactory to us and at a cost we could work with. John helped shuffle finances to make the money fit our budget. Both are great representatives of your company and do their jobs in an outstanding manner. More

Harris Walters was honest, straight forward, very helpful, and not pushy. He answered all questions thoroughly and knows his product well. He helped us to find the perfect CR-V, and I would definit helpful, and not pushy. He answered all questions thoroughly and knows his product well. He helped us to find the perfect CR-V, and I would definitely do business with him in the future. More

My wife and I had been driving a 2012 Nissan Sentra for the last year or so. We have recently decided that we were going to expand our family and there was no way that we were going to be able to do so in the last year or so. We have recently decided that we were going to expand our family and there was no way that we were going to be able to do so in that vehicle. We spent months looking at every dealership in the area and we were not able to find anyone who was willing to work with us. Our situation wasnt the easies to work with as we had a new car that we didnt want to lose a lot of money trading in, and we had not the best of credit with a recent bankruptcy from our 2nd daughters hospital bills. I was just about to give up when I sent an email to Honda as one last try. I received an email and a phone call from Ryan and I explained our situation and he assured me that they would be able to help us out. I explained to Ryan what I was looking for and scheduled a visit. Ryan was a great salesman and answered all my questions about all the different vehicles I wanted as I changed my mind several times during my visit. Ultimately Ryan and the rest of the Honda staff that I dealt with were very nice and respectful of my time and what I was looking for. My wife and I are so extremely happy with the vehicle that we purchased after a long day of changing our minds. We bought a new CR-V and it meets all of our expectations. I will with out a doubt be a returning customer and I will send anyone I know whos looking for a care new or used over to that dealership. More

I was shopping with my 17 year old son for his first car. We had been to Toyota, Dodge and Ford prior to visiting our local Honda store. Toyota wasn't all that excited about letting my son test drive one o We had been to Toyota, Dodge and Ford prior to visiting our local Honda store. Toyota wasn't all that excited about letting my son test drive one of their cars, Dodge was very pushy, but did let him drive a few vehicles, Ford was very friendly and was our leading choice prior to stopping at Gainesville Honda. We were met by Dean Leed who was about as friendly and personable as you could want in a customer service employee. I explained what we were looking for and that it was my son's first car and he did everything imagineable to make my son feel comfortable. He asked him what was important to him in his first car? We wanted hands free phone, back up camera, leather interior, good gas mileage, excellent radio and sound system. He recommended the Honda CR-V. He explained that it was one of the top rated SUVs in safety and was the number three overall resale value of any car on the market no matter what brand. I later checked these claims online and found them to be true. Prior to letting my son drive the car he explained all the controls in very easy going, genuine style, not like he didn't know what was going on, but making sure he understood all the features on the vehicle. Having purchased quite a few vehicles in my time I was impressed with his demeanor and how comfortable he made my son feel. He was very encouraging when my son was test driving and even had him back into a parking space to demonstrate how effective the back up camera was. All the while making him feel like he was doing a great job driving. My son still liked some features on the Ford escape and we went back to compare, as well as negotiate price. After listening to the Ford offer, they included leather at the same price as the Honda CR-V without I called Dean to let him know where I was and he said let me get back to you in a few minutes. He called back and told me they would have the leather installed in the vehicle we test drove completing all of my and my son's list and would do it at $15 month less than Ford. My son was still leaning a little towards the Ford, but I liked the resale and safety record of the Honda as well as they way Dean handled everything. We decided to purchase the Honda and Dean has taken the time to call me on a few occassions to see how everything was going, told me to see him personally if we ever needed anything and has always been gracious with any questions or needs that we have had. They also gave us unlimited car washes for our first year, just drive in and get the wash without any appointment. In closing I would highle recommend Dean and Honda of Gainesville, my whole experience was very positive and restore my faith in car salesmen, after being high pressured in other dealerships it was refreshing to be given the kind of service I was, especially when making my son feel like he was a valued customer. One of the things I wanted my son to see when shopping for a car was the different options and negotiations that would be available during the process and Dean made if very clear there is a difference in whom you deal with. Well done, I would highly recommend Dean. More

Mr.matt like is an excellent salesperson. He was very Mr.matt like is an excellent salesperson. He was very thorough on his questions, and helped me find the perfect car for me and it was within me pric Mr.matt like is an excellent salesperson. He was very thorough on his questions, and helped me find the perfect car for me and it was within me price limits. Even though I was only looking when I came in, he still took his time, answered all my questions and was very professional. He is THE person to see if you want a Honda. More

I have purchased many Honda's from Dean Leed (Sales Rep) for almost 20 years. Customer care is family oriented, warm and friendly. High recommended. Rep) for almost 20 years. Customer care is family oriented, warm and friendly. High recommended. More

We recieved honest advise and excellent customer service by our sales representative. Mr. Leed's professionalism provided a comfortable, calm and friendly environment to shop for a vehicle. Since he had a by our sales representative. Mr. Leed's professionalism provided a comfortable, calm and friendly environment to shop for a vehicle. Since he had assisted us with a prior purchase in 2000 we had a level or repor already established. Our finance specialist helped us understand the probably cause for why another Honda dealership (Ocala) "sold" a vehicle out from under our feet the day before. That vehicle, which was advertised on-line was most likely listed below a certain threshhold and therefore the dealer could not close without a lost on the transaction. More