Honda of Gainesville
Gainesville, FL
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The dealers were very friendly about showing me the cars I was interested in and they thought I might be interested. The financing department was a great help and easy to work with, and the prices were goo I was interested in and they thought I might be interested. The financing department was a great help and easy to work with, and the prices were good. More
I leased a 2010 Honda vehicle at this location 3 years ago and my lease was about to expire. My family and I are moving across the country in a year so we were considering just extending our lease by a ye ago and my lease was about to expire. My family and I are moving across the country in a year so we were considering just extending our lease by a year, leave that vehicle in Florida and buy a new car in our new state. I had been corresponding with Harris Walters for months, explaining exactly what it would take for me to re-lease or buy a new car for it to make financial sense for me to buy here in Florida and have the car shipped to our new location. It was a very long ordeal, but by June I thought we had come to an agreement. I came into the dealership to finalize the specifics and Mr. Walters and I had agreed (I thought) on certain terms. I came back the next day with my husband and that was not the case. He said that I agreed to $1000.00 more down than I had written down and we had a specific conversation that I had just made a payment on my current car and that I couldn't afford to make another payment this month. He said that was fine, he would 'work it out'. I felt like I was lied to and that all of those months were a waste. I was ready to go home and not purchase a car from this dealership. Frank Bradley came in and 'fixed' it, but I left feeling like the dealership thought I was being a crazy woman and unreasonable. I would never buy a car from this dealership again and I have told several of my friends to make the drive to Orlando to purchase their new CRVs. I absolutely LOVE Honda- this is my 3rd new car and 3rd Honda. I wish I had received better customer service because I will be shopping around for my next car. More
What an awesome experience I had at Honda of Gainesville. I was on the computer fiddling around about trading my car in. I went to the Honda website answered all the required questions and withi Gainesville. I was on the computer fiddling around about trading my car in. I went to the Honda website answered all the required questions and within minutes I received a call from Mr. Matt Like. Matt asked me a few questions and then told me to take a trip to Gainesville so he can help me out. I arrived at the dealership and was greeted immediately by sales representatives. Matt was with a customer at the moment but immediately came to greet me and told me her would be right with me. A man of his words he was. From the beginning process down to the end Matt was very honest and friendly with me. He along with the other staff at Honda of Gainesville did what was needed to put me in my new Honda!!!!!! I GREATLY APPRECIATE MATT LIKE FOR HIS SERVICES More
All I can say is, all the people that works there are friendly, great, and willing to help you in any circmstance, especially my Sales Specialist (Jeremy Dean) I bought my first car at the Honda of Gaine friendly, great, and willing to help you in any circmstance, especially my Sales Specialist (Jeremy Dean) I bought my first car at the Honda of Gainesville back in 2012 and He was the one that helped me find a car that fits me and that I can afford, He's a great person and a great employee in general, since then, I have decided that if ever I purchased another car; I will be going back to the Honda of Gainesville because of His amazing custumer service. About almost two months ago, I bought my second purchase car back at the Honda of Gainesville and I was happy to see him still working for the dealership. He helped me again and He did the same thing he did the last time. All I can say to this guy is, He's a great employee and has amazing customer service skills. Thanks again, Jeremy!! More
The reason I have given such high ratings is due to the very freindliness of Sales Consultant, Chris Irvin. He went above and beyond normal customer service in helping me purchase the Hummer H3. I inform very freindliness of Sales Consultant, Chris Irvin. He went above and beyond normal customer service in helping me purchase the Hummer H3. I informed him of what I could afford for my monthly payment and he worked it out to where they met my standards. He also went above and beyond by personally calling my credit union to get a lower interest rate. I called and they gave me a rate of 2.99 % rate and he called back and got it for 2.24% rate. He also informed me of the importance of getting GAP insurance and extended warranty. Of all the years I have been purchasing vehicles I have never been given the outstanding customer service given to me by Chris Irvin. You can tell in his action of his performance that he is there to give the customer the best deal he can and defiantly loves his job. He takes pride in his performance. Honda of Gainesville is blessed to have such a wonderful and dedicated employee. More
Matt Like was wonderful to work with while purchasing our new vehicle. He is friendly and unobtrusive, well informed, and passionate about going above and beyond for the people he works with. The dealership new vehicle. He is friendly and unobtrusive, well informed, and passionate about going above and beyond for the people he works with. The dealership was nice and everyone else we interacted with were great, but Matt is a cut above the rest. My husband and I truly appreciated his helpful attitude and genuine care for his customers. We would definitely recommend Honda and working with Matt based on our experience. More
Harris is super easy to work with. We have bought other cars with him and will always use him in the future. To bad all car salesmen can't be like Harris! cars with him and will always use him in the future. To bad all car salesmen can't be like Harris! More
The buying experience at Honda of Gainesville was great. Matt Like was very professional and knowledgable. He knew both the dealers inventory and the feature of the vehicles. They were able to get me out th Matt Like was very professional and knowledgable. He knew both the dealers inventory and the feature of the vehicles. They were able to get me out the door at the payment I wanted. I would recommend buying from Matt Like everytime. More
Ryan Hurewitz knew that I wanted to trade in my 14 year old car for a Honda. He recommended a 2008 Honda Fit which I just love. I have had no problems with the car and the mileage is even better than I e old car for a Honda. He recommended a 2008 Honda Fit which I just love. I have had no problems with the car and the mileage is even better than I expected. I appreciate the fact that he took the time to find out what my needs for a car were and the first car he suggested was right on target. I even love the color. More
I was in great need of an affordable and dependable vehicle. My daughter had recently purchased a vehicle from Chris and was extremely satisfied so I figured I would start there. Chris looked into seve vehicle. My daughter had recently purchased a vehicle from Chris and was extremely satisfied so I figured I would start there. Chris looked into several options for me and what would work best to get me at the payments that would work for me. I discussed with him what my needs were and he found a few cars for me to come take a look at. We found the perfect fit! Chris was extremely knowledgable, friendly and did his best to calm my nerves about the whole process. He went above and beyond just selling me a car- a few things needed to be done to the car, he made sure that happened and made certain it was done right(to his satisfaction). Even put me in a loaner while the repairs were done and then brought my car to me once it was ready! You can't ask for better customer service than that! More