Honda of Gainesville
Gainesville, FL
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Matt gave me a fair price for trade-in, and got me to the exact style of car I needed without any hassle. The only complaint is that the dealer wouldn't budge or their price. I would have liked to pay $1000 exact style of car I needed without any hassle. The only complaint is that the dealer wouldn't budge or their price. I would have liked to pay $1000 less for the car (Honda CR-V LX 2011 with 23k miles). That would have been the fair market value ($20,000) for a certified used car. More
We absolutely LOVED our salesperson. James spent so much time helping us pick the right car. The only negative part of our experience had nothing to do with James. After we signed ALL of the paperwork, we time helping us pick the right car. The only negative part of our experience had nothing to do with James. After we signed ALL of the paperwork, we went home and came to pick up our car the next day. Unfortunately, we signed the paperwork with the wrong VIN number. We had to do it all again the next day. This was a little annoying. This was the only thing though. We love our car and we loved everything else about our experience! More
Ryan was determined to find the perfect vehicle for me! He was patient and listened to what I was looking for. He did not waste my time (or his) trying to show me cars that were not to my liking. He comm He was patient and listened to what I was looking for. He did not waste my time (or his) trying to show me cars that were not to my liking. He communicated often to me over the span of a couple of days in an effort to find exactly what I was looking for. Even after my purchase was complete he followed up to make sure I was satisified with my vehicl and made me feel that if I ever have a question or problem I could call him directly. Over all I will say this was the best buying experience that I have had when looking for a vehicle. I am in sales and it is easy for me to spot a salesman that is scripted and just repeating the sales materials learned in training. He did not seem rehearsed or ingenuine. Ryan makes buyers feel valued and while I knew he wanted to make a sale, he never made me feel as if that was more important than helping me find what I was looking for. I would definitely recommend Ryan to my friends and will call him in the future. More
This Honda dealership exemplified what dealerships should be. Non-pushy, helpful, respectful and kind. I originally bought a 2003 Honda from Woody (no longer there) when it was Wade Raulerson Honda. He was e be. Non-pushy, helpful, respectful and kind. I originally bought a 2003 Honda from Woody (no longer there) when it was Wade Raulerson Honda. He was excellent. I received excellent service on my car, too. So when I was looking, 10 years later, for another car....i found out that Wade Raulerson was no more but that it had turned into Honda of Gainesville. Since my prior experience left me with a "good taste in my mouth" I went back. I also knew one of my high school chums worked there, Ryan Hurewitz. So I felt comfortable going there instead of some strange dealership with smiley guys wanting to take your money.... Anyway, Ryan was excellent (hey, I bought a car he must have done something right!!). He was very helpful and supportive. I was having a conversation with myself about my budget and he didn't interrupt.....also Luis was very nice. I had to go back to sign some other papers the next day and interacted with Julio. Wonderful too. Although he did try to push a warranty-thing on me a little too much, but....it was ok. It was not past my comfort level. All in all, you're great. And I will definitely tell people that this dealership (specifically Ryan, in sales) is fabulous and will consider buying another Honda in the future. Hallie Parrett More
James was very polite and informative about the car and model we were looking for. I feel like we received a good deal on our Accord and would recommend James and the dealership to family and friends. model we were looking for. I feel like we received a good deal on our Accord and would recommend James and the dealership to family and friends. More
Ryan is a great guy. We really enjoyed working with him. His follow up has been great, he made an extra effort to help us with some minor problems. Thanks Ryan His follow up has been great, he made an extra effort to help us with some minor problems. Thanks Ryan More
My husband and I went to Honda of Gainesville yesterday because we are looking to upsize from my current 2-door civic coupe to a small SUV. We met Gabe and he took us to the lot and we were able to test dr because we are looking to upsize from my current 2-door civic coupe to a small SUV. We met Gabe and he took us to the lot and we were able to test drive a CRV EX-L. While Gabe was very nice, he did continue to lightly push us toward the EX-L with navigation despite me saying I have had Nav in my current car and no longer want it in a new car. The maps are outdated too quickly and I end up using google maps on my phone for directions now anyways. After the test-drive we went inside and asked for a price quote on the EX and EX-L for comparison. After letting them see our trade in (a 2008 Honda Civic 2 door coupe with NAV), Frank Bradley came out and took over the sales part of it. From the second he sat down, he seemed very pushy and typical of car salesmen. He acted shocked when we told him we were just starting our search and planned to get some price estimates and shop around. The quote for my car was $8000 (low for KBB estimate). I asked him about the finance rate they were offering because I have really good credit and read online about a 0%/60mo finance offer for well qualified buyers. 3 times he did the walk away, haggle with managers thing and 3 times I asked what APR he was offering which he continued to divert from answering each time. I'm not sure how a dealership expects a customer to walk in and take a 25-30K loan from them without knowing the interest rate they will be paying back- completely ludacris!! He even told us that they put buyers in tiers based on credit and since mine is good, we are in the "preferred" tier and what they do is average all the "preferred" tier customers interest rates from the past month, so we should rest assured it's a good rate... although he absolutely refused to tell us what that great rate might be. On top of that, we only ever received info on the EX-L with no mention of the lower priced EX price. After 3 rounds of back and forth we left Honda of Gainesville. Some might think this is an anti-Honda rant, but my husband and I have been loyal Honda customers and together our past 6 cars have been Honda's. While we still like the Honda Fit my husband drives, we had the same issues with this dealership in 2010 and ended up driving to Jacksonville to get it. I recommend future customers to choose wisely and be careful with this dealership. While we went with a Toyota this time, I may return to Honda in the future but I definitely will not be visiting Honda of Gainesville again. On a side note, after leaving the Honda dealership, we went to Toyota and their first offer for my trade in was almost $2000 more than Honda had offered and we were able to talk them up another $700 without them being pushy or making us feel pressured into anything- and each price estimate had the price of the new car, the trade in value, the interest rate you were paying and prices depending on how long of a loan you took out- it was a great experience and I became a Toyota convert on the spot. More
We had a great experience with Honda of Gainesville today. This was our second vehicle leased from there, and once again, the experience was A+. Ryan (Hurewitz - our salesman), did an excellent job today. This was our second vehicle leased from there, and once again, the experience was A+. Ryan (Hurewitz - our salesman), did an excellent job right from the start in making the leasing of the vehicle easy, efficient and fun. From getting together our basic needs, to the test drive, and then working to get us where we wanted to be re: financing, we felt he was top notch! We briefly worked with Kelly (Meggs) as well at the end of the process, who helped hone in the monthly payment we were looking for, and made the deal even sweeter. Julio (Perez) was great to work with in the finance department. This is the second vehicle for us that he's setup financing for, and like the last experience, he made it a no-stress and fun process. We really appreciate the service that Ryan, Kelly, Julio and everyone at Honda of Gainesville gave us today! More
These guys have been the nicest people, no pressure from the sales department. The first offer they gave us on a new Honda was awsome and way better than I expected. It is a great time to buy a new Honda fr the sales department. The first offer they gave us on a new Honda was awsome and way better than I expected. It is a great time to buy a new Honda from Honda of Gainesville. More
Bought a used Honda yesterday. Met Matt Like, salesperson and stellar guy. Had the best experience I have ever had purchasing a vehicle. Have bought 9 cars in my lifetime and all from different dealerships a and stellar guy. Had the best experience I have ever had purchasing a vehicle. Have bought 9 cars in my lifetime and all from different dealerships across GA and FL...bought the 9th yesterday...and until yesterday I had never felt that I would ever be a repeat customer anywhere. I will be back to buy another car at Honda from Matt. No pressure. No stress. No silly gimmicks or stupid sales room antics, i.e., running back and forth to get a "yes" or "no" from the man behind the curtain. Yep, I will be a repeat customer. More