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Honda of Gainesville

Gainesville, FL

3.8
746 Reviews

3801 N Main St

Gainesville, FL

32609

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Showing 746 reviews

August 27, 2013

good experience, very nice staff, dean, kelly and julio. Would recommenf to friend. Made a difficult experience tolerable. Disappointed that sodas not offered by staff,making huge purcbase and nobody eveno More

by Cheryl.kaufman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean leed
Aug 28, 2013 -

Honda of Gainesville responded

Dear Cheryl, Thank you for your kind words and constructive feedback with regards to your recent experience at Honda of Gainesville. We are happy to hear that Dean, Kelly, and Julio helped in making the process a positive one for you. It is very important to us that we provide a friendly and respectful environment for our customers, and your testimonial lets us know we are on the right track in that regard. We appreciate any recommendations that you make to your friends, and we look forward to providing them with the same level of satisfaction that you experienced during your visit. Keep us up to date on your future experiences through Facebook and Twitter so that we may continue to improve. All the best, Dan Like – General Sales Manager dlike@hondaofgainesville.com

August 26, 2013

Mr. Acosta was very diligent in helping me select the car that fit my needs and budget. Then Mr. Acosta assisted me with the finance group. Days after the sale Mr. Acosta was kind enough to give me a phone c More

by Josenoel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Acosta
Aug 26, 2013 -

Honda of Gainesville responded

Thank you for your kind words about Bernie! We are thrilled to know that he took great care of you and made sure you get the best deal possible on your new vehicle. Enjoy driving your new vehicle, and we hope to have the pleasure of working with you in the future. For exclusive deals, be sure to visit our Facebook and Twitter. Regards, Dan Like - General Manager, dlike@hondaofgainesville.com

August 24, 2013

I went to Honda of Gainesville to trade my car. By far this was the best new car buying experience I've had. This is my 3rd Honda Cr-V and it probably won't be my last. Bernie was my salesman and he dem More

by schnauzermom0310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Acosta, Luis Espana
Aug 26, 2013 -

Honda of Gainesville responded

Thank you for taking the time to share your experience with our dealership! We strive to provide the highest quality customer service, and we are happy to know that Bernie was a model salesman and ensured you had a wonderful experience purchasing your new CR-V with us. We appreciate your recommendation and look forward to working with you again! Don't miss out on the great specials we're offering on Facebook and Twitter. Regards, Dan Like - General Manager, dlike@hondaofgainesville.com

August 22, 2013

My experience with Honda of Gainesville has been excellent. The have provided phenomenal customer service through every phase of the process. Ryan Hurewitz was the sales person that I have used, he More

by DBielling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hurewitz
Aug 22, 2013 -

Honda of Gainesville responded

Thank you for writing such a superb review about our staff and dealership. Ryan is a valued member of our team and we are happy to hear that you had such a great car buying experience. We strive to provide a simple and easy process when in search of the perfect car. We look forward to working with you again. Please let us know if there's anything else you need! Regards, Dan Like - General Manager, dlike@hondaofgainesville.com

August 20, 2013

Great overall experience. James was not scheduled to be in on the day we decided to visit. He made arrangements to meet us so we could discuss our potential purchase. Negotiations went smooth and we were More

by TomHancock1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Quesenberry, Julio Perez, James Quesenberry
Aug 21, 2013 -

Honda of Gainesville responded

Tom, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Regards, Dan Like - General Manager, dlike@hondaofgainesville.com

August 15, 2013

My previous car broke down beyond fixing and I didn't think I would be able to afford another car, especially a nice one...but Ryan and John made it possible! Great experience, very friendly and not push More

by ashleyp322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hurewitz, John Reeves
Aug 16, 2013 -

Honda of Gainesville responded

Thank you for this great review of our dealership! We're glad to hear that Ryan and John got you into a better vehicle than you thought you would be able to get. We strive to ensure that each customer finds the perfect vehicle for their lifestyle at the right price. We value your trust and are happy to hear you enjoyed doing business with us. We look forward to seeing you back soon! Stay in the loop with all that's happening at Honda of Gainesville by following us on Facebook and Twitter. Regards, Dan Like - General Manager, dlike@hondaofgainesville.com

August 14, 2013

Wonderful car experience I have had ever! James was very accomodating and even came to my work to drop off some paperwork to sign. Amazing! More

by mirthabrowning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Quesenberry, James Quesenberry
Aug 14, 2013 -

Honda of Gainesville responded

Thank you for sharing your awesome experience with James! It always makes us happy to hear stories about our employees going above and beyond for our customers and living up to our standards of customer service. We appreciate your business and hope you're enjoying your new vehicle. Stay in touch with us on Facebook and Twitter! Regards, Dan Like - General Manager, dlike@hondaofgainesville.com

August 13, 2013

Buying my certified used honda was overall a good experience. I would recommend this dealership to anyone as a reasonable, friendly and accomodating group. I felt that all employees respected my wish More

by Lerich3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Quesenberry, Olumide Idowu
Aug 14, 2013 -

Honda of Gainesville responded

We appreciate you taking the time to share your experience with our dealership. We are delighted to know our team provided you with a positive sales experience and that they listened to your needs. We hope you're enjoying your new vehicle and we look forward to having another opportunity to work with you in the future. For specials and updates from Honda of Gainesville, look us up on Facebook and Twitter. Regards, Dan Like - General Manager, dlike@hondaofgainesville.com

August 11, 2013

Matt gave me a fair price for trade-in, and got me to the exact style of car I needed without any hassle. The only complaint is that the dealer wouldn't budge or their price. I would have liked to pay $1000 More

by dtaverill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Like
Aug 12, 2013 -

Honda of Gainesville responded

Thank you for taking the time to share this valuable feedback with us. We feel that open lines of communication between ourselves and our customers is critical in improving our customer service, and your comments will be taken into consideration. We hope you enjoy driving your new CR-V and look forward to having the opportunity to do business with you again in the future. Regards, Dan Like - General Manager, dlike@hondaofgainesville.com

August 08, 2013

We absolutely LOVED our salesperson. James spent so much time helping us pick the right car. The only negative part of our experience had nothing to do with James. After we signed ALL of the paperwork, we More

by katiemmalo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Quesenberry, James Quesenberry
Aug 09, 2013 -

Honda of Gainesville responded

It gives us great satisfaction to know that you enjoyed working with James! We're extremely proud of the level of customer service he is able to provide to our customers and we're lucky to have him on our team. We're sorry about the glitch in your paperwork, but we're glad to know that everything ended up being completed to your satisfaction. Enjoy your new vehicle, and we hope to have the pleasure of doing business with you again soon. Check out our Facebook and Twitter for exclusive specials and updates. Regards, Dan Like - General Manager, dlike@hondaofgainesville.com

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