Honda of Gainesville

I was really hesitant to let go of my beloved (but banged up) 1989 Civic and am grateful that Paul Roark suggested that I first check out a new car before sinking even more $ into repairing the Civic. Dean p up) 1989 Civic and am grateful that Paul Roark suggested that I first check out a new car before sinking even more $ into repairing the Civic. Dean patiently helped me to see that getting my new Fit (love it!) at this time was the smart thing to do, and Julio too was very caring and helpful. All in all, giving up the Civic and getting this car was a great experience, and I appreciate all the TLC from the Honda employees. More

Roger was on top of things and helped us in a timely manner. He new a great deal about the Honda Civic and took time to explain all options to my wife. manner. He new a great deal about the Honda Civic and took time to explain all options to my wife. More

I have been dealing with this dealership since I bought my first Honda in 2000.The other day while waiting for my car to be serviced I started looking at new cars, with no real intent to buy. I love my 20 my first Honda in 2000.The other day while waiting for my car to be serviced I started looking at new cars, with no real intent to buy. I love my 2000 Honda Accord. James Quesenberry was the salesman I talked with. He was so patient with me and all my questions and visits, after the first. He worked hard to find what I wanted and on my 80th birthday (9/4) my birthday present to myself was a brand new Honda Civic. For 13 years my old car was serviced at this dealership (thank you Paul) and I know that is why it is in such great condition. I would certainly recommend this dealership, their service department, and sales department. I thank James again for helping me with all the steps for trading my wonderful Accord and getting a new Civic. Before I left the lot he even sat in the car with me, helped me set all the new things for my needs, and made sure I was comfortable in the car. More

We had an almost impossible set of criteria for purchase of a new car and really loved our old car -- did not want to trade, but wanted to see what was available. Mr. Quisenberry was so courteous and helpfu of a new car and really loved our old car -- did not want to trade, but wanted to see what was available. Mr. Quisenberry was so courteous and helpful, letting us try several vehicles over and over and pointing out the options that might meet the needs of an elderly man with a disability. There was no pressure, and we went home with a written offer to consider. The next day we decided to return and hopefully make a decision. Both James and Frank Bradley were direct and fair in negotiations and we felt we agreed on a good, fair deal. Luis helped us patiently with the endless details of paperwork. Everyone we dealt with was pleasant and courteous, helping us think they believed we were important customers. We had dealt previously with their service department, and that was another reason we chose Honda of Gainesville. More

I was looking in Gainesville for a used 4WD or AWD SUV. I had been to 3 other dealers that afternoon and my friend said to me that I had a Honda Pilot why wasn't I looking for another one since I loved it. I had been to 3 other dealers that afternoon and my friend said to me that I had a Honda Pilot why wasn't I looking for another one since I loved it. I was replacing a 2004 with 231,000 miles. So we went to the Honda of Gainesville. We went inside and asked all the gentlemen there where were the used cars. They asked what was I looking for and they called the other lot as we were in the new showroom. They said they had what I was looking for and showed me where to go. As we were walking across the parking lot a gentleman named Chris met us and knew what to show me. I loved that they all communicated on my behalf. I wasn't wasting their time and didn't waste my time. I drove the car and talked to Chris about my trade. I told him I would be back and he told me to call him anytime on his cell. Then on Sunday I called him with my decision to make a deal and he met me there at 4:00 and we sealed the deal. He was very professional and courteous. I felt comfortable with him and the finance manager. My husband went back to sign paperwork and was treated the same way. I know this car will last many years and I love it. More

This is my third time buying a car from Honda Gainesville. And the experience has always been great! Bernie was patient and understanding. After listening to my preferences, he showed me a few mo Gainesville. And the experience has always been great! Bernie was patient and understanding. After listening to my preferences, he showed me a few models until I decided on the Pilot, the color & accessories I wanted. I love my new Honda! More

Ryan was very friendly,knowledgeable, and helpful. Chris really helped get the payment where it needed to be and was not pushy at all. Julio explained all paperwork thoroughly. All three were very professi really helped get the payment where it needed to be and was not pushy at all. Julio explained all paperwork thoroughly. All three were very professional....5's across the board.Would highly recommend dealership. More