Honda of Gainesville

Excellence My recent experience with the Honda Service Department and then with Ryan and Julio in Sales at the Gainesville Honda Dealership was excellent. Every My recent experience with the Honda Service Department and then with Ryan and Julio in Sales at the Gainesville Honda Dealership was excellent. Everyone worked together to make my visit worthwhile and productive, and did so in an super friendly and relaxed way. From the Service manager keeping me updated with approximate wait time and overall cost estimate - to making my wait extra productive by getting me to the right person to help me decide on and purchasing a new used car. In every step of my visit, I was treated kindly, respectfully, and with consideration of my comfort and time. Being a single Mom and not having a lot of knowledge concerning cars, I have to trust and rely on people that I expect to be completely honest with me. More than once, I asked one of the guys, "What would you do?" or "If this was for a friend of yours, what would you recommend?" And I do sincerely believe that I was always given their honest answer, not just the answer that would make the dealership the most money. For my used Honda that I brought in for service, the manager explained everything clearly to me and showed me what repairs were necessary and what was optional. There was never any pressure to add on more services. Also, while I was waiting he got me to the right sales person to help me decide on a new used car. In used car sales, Ryan was extremely friendly and worked patiently with me to help decide what car suited my needs and budget. He was very knowledgeable about all aspects of the cars and answered my questions thoroughly - also offering additional information that helped me make an informed decision. He effectively matched me with the car that was the best for me and that I was comfortable with purchasing. Then when working with Julio in financing, I was again treated very well. He worked hard to find me the best available interest rate and terms. Julio was friendly and kindly explained all aspects of each step from purchasing, to the title and tag, to the warranty. Julio knew the forms backwards and forwards, and was able to explain every detail to my understanding. He made me feel comfortable with what could have otherwise seemed like a complicated process. Ryan, who helped me decide on the right car, was always still available throughout the process. He also more than once offered if I at any time in the future needed help, advice or had questions concerning the car for maintenance or service, or questions regarding the car itself, he was a phone call away and would gladly help. He even very kindly reminded me to make my appointment for the Xylon protection and offered his assistance regarding my now 2 Honda vehicles any time I needed. This care and effort has made me feel very confidant that I have made the right decision to purchase my 2nd Honda. I will always go back here for any service or maintenance I need. I will also ask for Ryan if at any time in the future I need any help or advice regarding selling or purchasing any new or used car. I feel fortunate to have been able to work with him on this significant and important purchase. Thanks ! More

Juke for Jim Cooper. Thanks Ryan Ryan was super, quick responses on email and texts. He had all the paperwork ready for delivery and took our end of lease drop off. The Juke we got di Ryan was super, quick responses on email and texts. He had all the paperwork ready for delivery and took our end of lease drop off. The Juke we got didn't have the Nav card, which I found after singing the papers. Ryan paid for the card himself and mailed it to me, trusting the dealership would reimburse him. I'd definitely recommend Ryan to any friends and family More

Ryan Hurewitz Everyone was great. Unfortunately my van was towed there and I ended up buying vehicle. They made my experience less painful by listening & helping. Everyone was great. Unfortunately my van was towed there and I ended up buying vehicle. They made my experience less painful by listening & helping. Thanks!! More

Rocky Start My first trip to Gainesville Honda started off a little disappointing. I stood in the lobby for several minutes waiting for someone to approach me an My first trip to Gainesville Honda started off a little disappointing. I stood in the lobby for several minutes waiting for someone to approach me and finally had to approach someone myself. I was introduced to Ryan though and he turned the whole experience around. Once Ryan took over, I can honestly say it was a pleasant buying experience. More

Ryan needs a promotion! I can't begin to tell u how pleased I was with Ryan. The most impressive was the simple fact when I initially contacted him he took my number and sai I can't begin to tell u how pleased I was with Ryan. The most impressive was the simple fact when I initially contacted him he took my number and said we'd meet on a certain day he never not once called or bugged me! He then started the leg work finding the perfect car and never not once used discouraging words was always positive and said he promised to help me in my difficult situation and that he did! Highly recommend Ryan and hope he's still there in a few years!!! More

James is great James is a very positive and active salesman. We would recommend him to anyone that is interested in a new Honda. He is very knowledgable about the fe James is a very positive and active salesman. We would recommend him to anyone that is interested in a new Honda. He is very knowledgable about the features installed on the new Hondas and took the time to explain them to us. He is not a pressure salesman and his very friendly nature made it a pleasure to work with him. We are very satisfied. More

Matt was excellent! I enjoyed my experience with Honda of Gainesville. If you stop by, definitely ask for Matt! He really helped me out and the customer service was grea I enjoyed my experience with Honda of Gainesville. If you stop by, definitely ask for Matt! He really helped me out and the customer service was great. More

It was a 5 star experience I rate Honda of Gainesville as a 5 star dealership! From the moment I contacted them through the website I had a positive experience with James, my s I rate Honda of Gainesville as a 5 star dealership! From the moment I contacted them through the website I had a positive experience with James, my sales representative. He immediately responded and addressed my needs for purchasing a new car. I came in to test drive the Honda Civic and James was off that day but directed me to Dean who took very good care of me and kept in direct contact with James letting him know I interested in leasing, I test drove the Civic with Dean and I loved it, I signed the agreement and picked up my car at 5:00 that afternoon. I will definitely go back and recommend Honda of Gainesville to my friends More

Great experience I just moved here and needed a car immediately. I got in touch with Ryan and he told me to come on by and he set me up with the exact car I wanted tha I just moved here and needed a car immediately. I got in touch with Ryan and he told me to come on by and he set me up with the exact car I wanted that day. Totally awesome guy. Feels like a new friend! More

One of the best car buying experiences I have had. He is friendly, knows all of the features of the car, he does not push but follows up in a timely manner. friendly, knows all of the features of the car, he does not push but follows up in a timely manner. More