Honda of Gainesville

Absolutely wonderful After having purchased our Honda CR-V, we realized the we did not have enough basic/elementary instruction concerning certain aspects of the vehicle - After having purchased our Honda CR-V, we realized the we did not have enough basic/elementary instruction concerning certain aspects of the vehicle -- phone link usage, information display and more use of the screen. When we went back to the dealership, we asked Chris Irvin to help us. He took time to take us for a drive and show all the many aspects of the vehicle., Chris was very professional and extremely informative. He explained to us very clearly and ---patiently--about how to use just about all of the features. My husband and I really got a better grasp of the car after Chris' instruction. Chris also mentioned to us to feel free to come back and get any kind of assistance we might need. We had a truly wonderful experience with Chris and if there is a rating -- as they do with the Honda/Gainesville dealership where 10 is the highest rating -- Chris is double that! He is a most valued employee - as I am sure you know. More

Purchasing a new car Honda of Gainesville was wonderful to work with. My salesman Chris Irvin was very helpful and great to work with. While waiting for the final paper wo Honda of Gainesville was wonderful to work with. My salesman Chris Irvin was very helpful and great to work with. While waiting for the final paper work to be completed I spoke to people waiting in the service area and all had good comments on the service department unlike the people at Phillips Chrysler. I will definitely recommend Honda of Gainesville. More

What a dealership! Worst buying experience ever, misled the entire time! From the manager right down to the loan person! The warranty sounds good but it's just a gimmick Worst buying experience ever, misled the entire time! From the manager right down to the loan person! The warranty sounds good but it's just a gimmick! More

Worst experience ever Initially the whole car buying process was rather simple even with having less than perfect credit. As the process went on, the experience was worse. Initially the whole car buying process was rather simple even with having less than perfect credit. As the process went on, the experience was worse. 1) The vehicle I was interested in and was going through the negotiations for was sold. 2) I was told the deal was done, brought my co-signer down, just to find out from the GM Dan that there was no finished deal. 3) When a vehicle was finally found for me and the deal was "finished", I'm now at day 20 with no permanent tag. I was directed to the Morgan Group's accounting department since the finance agent I was working with never returns my calls. I have now found out there is an issue getting the vehicle's title. After 20 days, I'm just now finding this out and only because I reached out. This whole experience has been extremely shady. More

Great Service Jesse was helpful, friendly, and professional. He recommended a perfect car:the Honda Civic-hatchback. Thank you Jesse for your patience. I am loving Jesse was helpful, friendly, and professional. He recommended a perfect car:the Honda Civic-hatchback. Thank you Jesse for your patience. I am loving my new ride!!!!! More

Mike Jones was awesome!! Great people, great service My experience here was above expectations. I came with my current Honda at the time, and ended up leaving in a 2013 Civic si thanks to Mike Jones! He My experience here was above expectations. I came with my current Honda at the time, and ended up leaving in a 2013 Civic si thanks to Mike Jones! He was flat out awesome and a breeze to deal with, I would recommend seeing him if you're considering a new car or test driving one. Julio was a pleasure to work with as well and went out of his way to ensure I got the best deal! More

Great service from Adon Williams I took my Civic to Honda for servicing a few days ago for a fluid leak. My regular service advisor wasn't available, so I got Adon Williams. I was qui I took my Civic to Honda for servicing a few days ago for a fluid leak. My regular service advisor wasn't available, so I got Adon Williams. I was quite impressed with his knowledge and ability to explain what was wrong to a person who knows little about cars. He's also a great in-person communicator and seems to really enjoy helping people. When we took the car in initially, he also personally drove us home! Plus, he used to be a technician, so he really understands engines well. I'd use him again if the regular guy I've been going to for years wasn't available, and I highly recommend him to anyone getting their car fixed at Honda of Gainesville. More

Awesomeness We bought 3 cars under james!! Always a great listener and provide us a better choice.. very easy to talked.. very approachable and you feel you're ju We bought 3 cars under james!! Always a great listener and provide us a better choice.. very easy to talked.. very approachable and you feel you're just talking to a friend.. More

I got exactly what I wanted!!! I give this rating because this is my second purchase with Chris! He is professional and knows his craft very well. I didn't feel taken advantage of a I give this rating because this is my second purchase with Chris! He is professional and knows his craft very well. I didn't feel taken advantage of as a woman entering a car dealership. Chris has definitely earned my trust and confidence when purchasing vehicles in the future. He was very understanding and sensitive to my financial situation and vehicle needs. At the end he gave me exactly what I wanted not once but twice!!! More

Professional, easy , helpful and great. Our sales person Chris Irvin was very professional and helpful in helping me make my car purchase. I am not very good with updated technology, he was Our sales person Chris Irvin was very professional and helpful in helping me make my car purchase. I am not very good with updated technology, he was very patient and helpful in going over the car. He also said that any time I needed a refresher, he would be glad to go over it with me again. I particularly liked that he did not push and was respectful of the fact that I had been in a few months earlier and told him I wanted to purchase a new pilot as I had a 2005 that I loved. But, I told him I would come in and see him when I was ready and I did not like constant phone calls. He respected this and did not bother me until I was ready to purchase my car. My husband had never talked to Chris, but I told him he was the one we would be dealing with, as he respected my wishes and I told him I would ask for him when I came back. He is extremely knowledgeable about the automobile and took me out several times to go over everything. We have had four hondas in the past and have three that we now drive. Chris has made sure that my car experience was easy and hassle free. I would definitely recommend him to my family and friends and anyone who needs an honest and sincere sales person. More