988 Reviews of Honda of Fort Worth - Service Center
Excellent Customer Service The Service Department was very professional and extremely helpful. I will definitely return for all future maintenance on my new Honda! I would recom The Service Department was very professional and extremely helpful. I will definitely return for all future maintenance on my new Honda! I would recommend Honda of Fort Worth to all my family and friends! More
Jasmine was the boMb, thank you for your A-1 service!!! Kenneth, Nate & Joe were also amazing!!! Thank you all for caring 😉 Sheree Benson #Honda Kenneth, Nate & Joe were also amazing!!! Thank you all for caring 😉 Sheree Benson #Honda More
Service on 2012 Odyssey Took my Odyssey in the morning of 10/26/19. Met by the service associate. The associate told me the service would last about 1 1:2-2 hours and cost $8 Took my Odyssey in the morning of 10/26/19. Met by the service associate. The associate told me the service would last about 1 1:2-2 hours and cost $85. Those estimates were accurate. Everything went well. More
They took care of my new car I only went in for a quick pick up of some tire lock keys that they didn’t have whenever I purchased the car. I also pointed out hat the their car was I only went in for a quick pick up of some tire lock keys that they didn’t have whenever I purchased the car. I also pointed out hat the their car wash left tiny scratches on my car. They changed out the locks on the tires, and buffed out the scratches. I then noticed I had a recall as I waited in the waiting area on my HondaLink app. They took care of that, too and I was out of there within an hour. I’m a bit sad that I no longer can use the lifetime car wash since I need a touchless wash with my black painted car. Supposedly you can see all scratches on this type of paint.i Overall, this team did an excellent job, kept me up to date on the progress and took time to answer my questions. More
Good servive The job was arranged by Matt, who does great service, completed, and returned faster than I expected. The ride home and back was greatly appreciated. The job was arranged by Matt, who does great service, completed, and returned faster than I expected. The ride home and back was greatly appreciated. Excellent service overall. I depend on FW Honda, and my old vehicle runs well. Thank you. More
Extended warranty visit Had to bring my truck back for a potential warranty replacement. Turns out what was wrong wasnt covered but the whole process from cradle to grave was Had to bring my truck back for a potential warranty replacement. Turns out what was wrong wasnt covered but the whole process from cradle to grave was as best as it could get. Matt was awesome in the service center. He was respectful and thoughtful and worked through the situation with me. This was the first time I've ever felt like I had been treated fairly by any shop and he really did take care of me. Awesome experience. More
Excellent service Randal our service technician was awesome! Found the issue and quickly fixed the car at a very good price!!! I gladly recommend Frank Kent Honda! Randal our service technician was awesome! Found the issue and quickly fixed the car at a very good price!!! I gladly recommend Frank Kent Honda! More
Excellent customer service Quick and professional customer service and identified the problem, too bad it was not covered inder warranty . Elizabeth was excellent and very profe Quick and professional customer service and identified the problem, too bad it was not covered inder warranty . Elizabeth was excellent and very professional and received the quickly More
This is my second Honda Van in 4 yrs because of the service. This is the second Honda Van I have purchased from Honda of Fort Worth in four years because of my Service Writer Manny and the HOFW staff. Manny This is the second Honda Van I have purchased from Honda of Fort Worth in four years because of my Service Writer Manny and the HOFW staff. Manny my Service Writer is so honest, polite, professional and knowledgeable. He can what it will take to fix my problem after I tell him the problem. This is why I recommend HOFW to every person I know. More
quick service I came in for an oil change and was told that two maintenance items needed attention, power steering system flush and rear break pads.. The oil chang I came in for an oil change and was told that two maintenance items needed attention, power steering system flush and rear break pads.. The oil change, tire rotation, and the two maintenance items took less time than the time I was told for the oil change alone. More