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Honda of Fort Worth
Fort Worth, TX
2,431 Reviews
Start your purchase process online at www.hondaoffortworth.com We offer free delivery within a 25 mile radius. Service and Parts are open to keep you on the road. We also offer free pick up and delivery within a 25 mile radius. As a leading Fort Worth Honda dealer,we have built a solid reputation for providing excellent customer service,competitive prices and efficient service. We are a full-service dealer that offers new and Certified used Honda car sales, as well as maintenance and genuine Honda parts. Our friendly and experienced sales staff is here to help you six days a week with any of your automotive needs. At Honda of Fort Worth, our customers are our family, that's why you'll always find an honest and pleasant experience every time you come in.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
October 08, 2019
Awesome experience with Joe Guerrero. Easiest car buying experience I ever had. All of management and finance guys were a breeze as well. No pressure experience I ever had. All of management and finance guys were a breeze as well. No pressure More
by LidijaNZee
Employees Worked With
Other Employees :
Teddy Arredondo, Ben Sherman, Miguel Garcia
October 07, 2019
Great service! Octavia Ward helped me buy a great car. He is professional,a good listener, and most helpful. No pressure. Everyone was very helpful. I would recommen Octavia Ward helped me buy a great car. He is professional,a good listener, and most helpful. No pressure. Everyone was very helpful. I would recommend Honda of Fort Worth. More
by Penny
Employees Worked With
Octavia Ward
October 07, 2019
Teddy always makes you comfortable in that what is suggested service wise is what is needed to maintain the integrity of your vehicle and let's you know what upcoming recommendations are going to be n suggested service wise is what is needed to maintain the integrity of your vehicle and let's you know what upcoming recommendations are going to be needed in the future. More
by Adrakeford
October 07, 2019
Easy and efficient I had a great experience with octavia ward at Honda of Fort Worth. He took time and patience with a very unique and difficult financial situation I ha I had a great experience with octavia ward at Honda of Fort Worth. He took time and patience with a very unique and difficult financial situation I had and worked with me to find the best vehicle not only to help me in my tough spot but a vehicle that he stands by to be an even better suv in the long run then others I had been leaning towards! More
by Contigo3
Employees Worked With
Nate Woods, Diego Huerta, Octavia Ward
October 07, 2019
Randall was fast, clear, and a good listener. He has a sense of humor and concerned for keeping my car safe to drive! My needs were met and I didn’t have a long wait. sense of humor and concerned for keeping my car safe to drive! My needs were met and I didn’t have a long wait. More
by Jbob
Employees Worked With
Randal McClanahan
October 06, 2019
I have always been pleased with the Service at Honda of Fort Worth. Friendly, informative consultants help the customer understand exactly what’s needed and the costs involved. Fort Worth. Friendly, informative consultants help the customer understand exactly what’s needed and the costs involved. More
by Rhoban
October 06, 2019
Great service at Honda. They were honest and work with you on your options for car repair. The work fast and are reliable on their work. you on your options for car repair. The work fast and are reliable on their work. More
by trwelch
October 05, 2019
It was great! I was very satisfied with my sales man Octavia Ward. He never gave up and made sure I drove away with the car I wanted. I was very satisfied with my sales man Octavia Ward. He never gave up and made sure I drove away with the car I wanted. More
by Kristina
Employees Worked With
Octavia Ward
October 05, 2019
Ripped-off at the Service Department? Service #1 FACTS: My 2014 Accord with less than 31,000 miles would often not start. When I brought it in for repair on August 12, 2019 I told them tha Service #1 FACTS: My 2014 Accord with less than 31,000 miles would often not start. When I brought it in for repair on August 12, 2019 I told them that the positive battery cable was loose/could not be tightened and this was probably the cause. I was correct and they replaced this one (1) battery cable. Cost was $97.21 for the part + $289.00 for labor (2 hours @ $144.50 per hour) + $42.65 for “Shop Supplies” + $10.92 taxes = $439.77. I had a $30 coupon that lowered the cost to $409.77. (Please be sure to read Service #2 below.) Service #1 OPINIONS: Their charge to replace 1 battery cable is excessive; I’m convinced I was ripped-off by Honda of Fort Worth. The cable charge of $97.21 is high (it can be bought online for about $60) but their mark-up is reasonable. I take issue with the 2 hours of labor charged (almost $300). I very seriously doubt it took an experienced mechanic 2 hours to complete the work, especially since I had diagnosed the problem for them. The cable has 3 connections to the car. Two are easily accessible and I think these 2 could be removed and replaced in 15 minutes. The 3rd connection is more difficult as the cable must be threaded tightly through the engine. I bet this could be done by the dealer’s mechanic in 1:15 maximum for 1:30 total to complete the job. That’s an overcharge of at least $72.50 (1/2 hour @ $144.50 per hour). The $42.65 for “Shop Supplies” is absolute BS, just another way to get in my wallet. Maybe this covered the cost of screws to screw me. Total overcharge, I think, about $115. More: I discussed my experience with the dealer rep, Mr. Arredondo. Of course, he thought the charge was reasonable. He seemed to think it was a big deal that they used a new Honda part but it was the original Honda part that failed prematurely. He offered to send me a check for $42.65 but only if I agreed to not write a “bad” review. I declined, telling him to keep his money, I would write this review. Service #2 FACTS: After 2+ weeks of no starting problems, the car would not start on September 2. I suspected a faulty starter and took it to Tom Guess Auto Repair. They replaced the starter (lifetime warranty) for a total cost of $632.38. Before giving them the okay to do the work, I phoned Honda of Fort Worth to get their estimate. Elizabeth in the service department quoted me a price of $903 for a new starter with a 3 year/36,000 mile warranty. So the dealer’s cost would have been $270 (42%) more than the independent garage for a starter with an inferior warranty. Service #2 OPINIONS: The 2nd experience validates my opinion that I was ripped-off when I was charged $409.77 for one battery cable. I was ripped-off once, but not a second time! Anyone who would pay Honda of Fort Worth $270 more for a new starter is a fool. (I was a fool to pay $409.77 for a battery cable.) Their charges are excessive. Unless you are very wealthy and/or enjoy wasting money, find a good independent garage to do your repair work. You’ll save a lot of money plus support a small business, not a corporation. More
by John G.
Employees Worked With
Teddy Arredondo
