Honda of Fort Worth
Fort Worth, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have attempted to purchase Civics on two occasions. I dealt with Cecil Johnson. This guy was a GREAT person to deal with! Too bad the Sales Manager wasn't pleasant to deal with. :( The service departme dealt with Cecil Johnson. This guy was a GREAT person to deal with! Too bad the Sales Manager wasn't pleasant to deal with. :( The service department also made multiple mistakes on my first visit.<br> Cecil and I worked several times and agreed on a price at invoice for a Civic Hybrid with a CVT transmission. I came in late (my fault) and he had to leave claiming he didn't feel well. He just had surgery so I believed him (and still do). I tried to finish the sale but the Sales Manager raised the price about $800.00. I left stating I wouldn't come back.<br> The next day I bought a Mazda 3 instead. This car gave me back problems so I tried to return it three days later. The seller wouldn't work with me (Hillard Mazda - terrible). So, I went back to Frank Kent to try again. They low-balled my trade $2000.00 less than Vangergriff Honda. I bought the Civic Hybrid from Mike Allen at Vandergriff Honda instead (nice guy!). <br> This week I decided to trade the Hybrid in for a Civic Si. Cecil was wonderful (again) to deal with. The Sales Manager lowballed my trade again even though Riley Mazda, Jerry's Toyota, and Bankston Honda all said they could pay $500.00 more. <br> What is with Frank Kent Honda and their "inability" to provide a decent trade? Also, the Sales Manager read me the riot act because I had wasted the time of his salespersons. I had cash in hand, financing already set up. All I had to do was give them a check and sign papers, but they lowballed my trade and (again) expected too much for the sale!<br> I am going to go into the dealership on Monday and personally pay Cecil for his time (he deserves it), but I cannot imagine ever doing business with these folks. More