Honda of Fort Worth

I took my 2003 Accord in for a recall on my ignition switch and I was asked if I had anymore problems with my vehicle. I then informed him that the car was not starting as smoothly as it use to. He th switch and I was asked if I had anymore problems with my vehicle. I then informed him that the car was not starting as smoothly as it use to. He then informed me that he would have it checked out but I would be charged $101.00 that would be applied to any repairs that I needed. I thought the charge was a little steep but I was willing to pay it for peace of mind concerning the car. After an hour and 15 min wait he gave list of repairs that I needed for the vehicle. I decided to have a leak repaired that according to him would cost me $115.00 and decided to take care of the other repairs later. About 50 minutes later returned with a bill for $235.00. I told him that I was being over charged because the cost of my repair was $115.00. He then told me that the $101.00 that I agreed to pay would be used to discount a future repair because the leak I had repaired was not the reason I had the vehicle checked out. I then told him that it was my understanding that the $101.00 would be applied to something I had repaired not to a discount on future repairs. He then implied that he would was going to speak with management and see if he could help me out with the cost. He left and returned with a bill for $205.00 and acted like he was doing me a favor. I saved myself the stress and the embarrisment of arguing in front of the pregnet cashier, paid the money, and left the location never to return again. I was scammed for a 100 dollars but Frank Kent will miss out on Thousands in future sales that could have been used to pay for that nice new facility my slimmy service rep bragged so much about. More

I have purchased Hondas from this dealership 3 times & have always been satisfied with both the treatment I received & the cars. I am very happy with my most recent experience. My saleman was very pat & have always been satisfied with both the treatment I received & the cars. I am very happy with my most recent experience. My saleman was very patient & knowledgeable which aided me in choosing the right car for me. More

I bought a used 2004 Chevrolet Suburban. I am a single father with four kids so I had my hesitations before purchasing a used vehicle. I actually found the transaction to be easy and an overall good exper father with four kids so I had my hesitations before purchasing a used vehicle. I actually found the transaction to be easy and an overall good experience at Frank Kent Honda Used Car sales. The sales consultant I dealt with was Mike Dougherty, who went above and beyond to meet my expectations. During the test drive he mentioned that Frank Kent "would rather lose money on a solid vehicle than to make money on a bad one." I initially just brushed it off as a normal sales pitch but was convinced otherwise when an issue with the Suburban came up after taking the Suburban home. The issue was fixed and addressed immediately. I would definitely buy another used vehicle from Frank Kent Honda and would recommend others to do so also. Just ask for Mike Dougherty. Thanks Mike, my four kids love the Suburban! More

I want to thank Sheri Ballard at Frank Kent Honda for her excellent service getting me into a new 2012 Honda Civic. Sheri is warm and professional, and even offered to come to Dallas to pick me up. She is excellent service getting me into a new 2012 Honda Civic. Sheri is warm and professional, and even offered to come to Dallas to pick me up. She is an asset to your team, and I will pass her name on to anyone I know in the market for a Honda. My whole Frank Kent experience was a pleasure, and I love my new vehicle! Thank you! More

My experience with this dealership employees I dealt with was great, most importantly sales team keep up their words. I would recommend this dealership for any vehicle purchase. was great, most importantly sales team keep up their words. I would recommend this dealership for any vehicle purchase. More

Bought my Mom a new vehicle there and everyone was very professional and courteous. The sales person did a great job explaining everything to us and all our options professional and courteous. The sales person did a great job explaining everything to us and all our options More

Frank Kent is a great Dealership to do business with. I purchased a 2011 Honda Accord and a 2012 Civic. Our experience with the purcahse of the cars was a great experience and our salesman Jason Kruis was purchased a 2011 Honda Accord and a 2012 Civic. Our experience with the purcahse of the cars was a great experience and our salesman Jason Kruis was excellent. I highly recommend Jason, he has been the best salesman that I have ever dealt with. Very friendly, not pushy and a pleasure to work with. Also worked with Vito in Finance, he was awesome as well. Frank Kent is a great dealership with great customer service and friendly staff. Great Job Frank Kent and Jason. More

I had a fantastic experience. I needed a replacement car I had a fantastic experience. I needed a replacement car fast. I contacted Mr. Bourland and later that day we were sitting down discusing terms. I I had a fantastic experience. I needed a replacement car fast. I contacted Mr. Bourland and later that day we were sitting down discusing terms. I got a great deal on a very well maintained pre-owned vehicle. Both Mr. Bourland and Ms. Evans really went to bat for me with financing and helping me when I really needed it. I am so appreciateive to them and to everyone at Frank Kent Honda who helped my in my time of need. I can not recommend this dealership and this sales team strongly enough. If you want an amazing new car, or if you find yourself in a time of need, please visit Frank Kent Honda. More

Super friendly sales staff, would definetly buy from here again. It was a long drive to the dealership but their knowledge and inventory made it worth the trip. Very competitively priced. again. It was a long drive to the dealership but their knowledge and inventory made it worth the trip. Very competitively priced. More

Forest Smith was the perfect new car sales person...knowledgeable personable, intelligent, patient, and an advocate for the buyer to the management. Dealership was superb with no hidden promis person...knowledgeable personable, intelligent, patient, and an advocate for the buyer to the management. Dealership was superb with no hidden promises or charges. They really delivered on every conceiveable step of the way from Forest/sales to the credit department to the final delivery. Certainly miles and miles above the other local Honda dealers. Save yourself the trouble and just shop Frank Kent Honda. More