Honda of Fort Worth

I was impressed with Sheri. She was knowledgeable, didn’t pressure me, and was friendly. She just made it a pleasant experience. I can’t say the same for some of the other car dealers I met with, wh didn’t pressure me, and was friendly. She just made it a pleasant experience. I can’t say the same for some of the other car dealers I met with, while looking for a used car to purchase. Thank you, Sheri. More

Sheri was great! She worked to get us the deal we wanted and we left very satisfied. Loving the car! I would definitely recommend Frank Kent Honda. and we left very satisfied. Loving the car! I would definitely recommend Frank Kent Honda. More

My wife purchased a Honda Pilot from Frank Kent Honda several years ago. I found the purchase experience very pleasant. Not something I normally associate with car purchasing. When we found the need t several years ago. I found the purchase experience very pleasant. Not something I normally associate with car purchasing. When we found the need to change vehicle types, my wife searched the internet and found her next car again at Frank Kent Honda. Again, I was a great experience with NO painful anticipation or pressure. Then, unfortunately, my wife was involved in an automobile accident which totaled her vehicle. We came back to Frank Kent and replaced her totaled auto with a newer model for the exact same price! I myself am a long time Nissan person and I just recently purchased from the same Nissan dealership however, in comparison, Frank Kent Honda out ranks Nissan in the car buying experience. For instance, when I purchased my last vehicle from Nissan, I asked for help with collecting items in my old car and transferring to the new one. My salesman pulled out a crumpled Wal-Mart bag (one only) from the bottom of the desk drawer and handed it to me. At Frank Kent Honda, my wife was given three (3) environment-friendly reusable shopping bags with Frank Kent’s logo – what a difference a little thing like that makes! I do believe that I will look at Frank Kent when it is time to purchase my next vehicle. More

Sheri Ballard helped me purchase my first car and made the experience very pleasant and pressure free. The only trouble I had was deciding to go for the coupe or sedan! Sheri helped me greatly in deciding the experience very pleasant and pressure free. The only trouble I had was deciding to go for the coupe or sedan! Sheri helped me greatly in deciding to go with the more economical college friendly car. Sheri was very respectful and professional from beginning to end. More

I had a wonderful car buying experience because of Sheri Ballard at Frank Kent Honda. For several weeks I emailed with Sheri about the 2012 CR-V EX-L with NAV that I wanted, with add ons. We worked on a pr Ballard at Frank Kent Honda. For several weeks I emailed with Sheri about the 2012 CR-V EX-L with NAV that I wanted, with add ons. We worked on a price that beat out other dealers in the DFW area. She really listened to what I wanted. Sheri is extremely professional, honest and a pleasure to work with. I highly recommend Sherry and Frank Kent Honda and will shop with them again in the future. Kim Autry More

I made several offers on 09 honda pilot Ex to several dealerships through email and only Sheri Ballard from FrankKentHonda replied me right away and the others replied me 3 or 4 days later, i guess they dealerships through email and only Sheri Ballard from FrankKentHonda replied me right away and the others replied me 3 or 4 days later, i guess they did not like my offer. Sheri was very friendly and professional. Highly recommend Sheri from FrankKentHonda to anyone who looking for to buy a new or used vehicle. More

Took over one hour after final paper signed to deliver car. The body shop that fixed rt rear of our. CRV did. Of install all interior fasteners thus it rattles. For a certified I thought that would hav car. The body shop that fixed rt rear of our. CRV did. Of install all interior fasteners thus it rattles. For a certified I thought that would have been fixed complete. Overall experience very good. More

Sheri drove all the way to Austin to deliver our car to my wife and I. Needless to say I was completely blown away by her comittment. We are 100% satisfied and beyond. Whatever you are paying her is not en my wife and I. Needless to say I was completely blown away by her comittment. We are 100% satisfied and beyond. Whatever you are paying her is not enough. More

Went to look at used cars, our credit was not great but they worked very hard to get us in a car, we own both of our cars but were on the market for something with better gas mileage so we were not in a po they worked very hard to get us in a car, we own both of our cars but were on the market for something with better gas mileage so we were not in a position that we HAD to have the car that day. Our sales man was very very pleasant and extremely eager to please us. As were most of the staff. After spending most of our Saturday there looking for something that would fit our situation, We ended up getting a trade in that was traded in that day on a new car purchase, so the car was not going to be ready that evening, because they were to put it through the make ready process....etc, but we did the financing and paperwork with the understanding that we would come back in a few days to pick it up. This was on a Saturday, so Tuesday morning my husband called for an update only to be told they had not started on it yet due to the previous owner having to wait on her new car to be ordered, so she left in it. Therefore, we purchased a car only for them to let someone else drive it for a few more days and put more miles on it after our purchase was complete, which I felt was very poor business. We have been told that she was to bring it back on Monday morning, however, it is now Tuesday afternoon and the car is to my knowledge still in her possession. When we purchased this vehicle, we were of the belief her transaction was complete and told it would be started on first thing Monday morning. So in short they sold us a car and they let someone else leave the lot in it. I understand that things happen, but we were told the whole time we were there that they prided themselves on customer service...etc... but to me they made a very poor business decision buy letting a customer leave in a car they had sold to someone else. The truth is they should have never sold the car to us knowing her transaction wasn't complete and if it was complete, they should have given her a loaner car if they had already sold the car that they purchased from her as a trade in to another customer. So now here it is Tuesday afternoon, they have not even started to do what they were to do in order to get the car delivered to us and at this point we are unsure when we will be able to pick it up. More

This was my second time buying at Frank Kent. Sheri and all the staff involved were very friendly and made the process nice and easy. There is a Honda dealer about 6 miles from my house; I drove about 20 m all the staff involved were very friendly and made the process nice and easy. There is a Honda dealer about 6 miles from my house; I drove about 20 miles to Frank Kent because of the good experience on my previous new Honda vehicle More