Honda of Fort Worth

You know how a lot of movies start with a defining moment and then cut to the past to show you how they arrived at that point. Well if my experience at this dealer had a defining moment it was driving off th and then cut to the past to show you how they arrived at that point. Well if my experience at this dealer had a defining moment it was driving off the lot in a brand new 2012 Odyssey and saying "Wow!! Just.. Wow!!" We've never had a better car buying experience than the one we had at Frank Kent Honda in Ft. Worth. Kelly Denham was straight forward with his pricing, he sent them to me right away by email while competing dealers kept trying to lure me into the showroom. Kelly didn't play games of any sort, what he promised is exactly what he delivered. In fact, the process was so smooth we kept waiting for the other shoe to drop. After he gave us a great price with no need to haggle he showed us just about every feature the van has with patience and a clear knowledge of the product he sells (not a common trait in my experience). Once we agreed to buy, we met with Travis the "finance guy" and thought here's where everything goes south. To our pleasant surprise Travis had a great personality explained all of our additional options clearly and assured us that our financing would go through based on our credit. We showed up late to the showroom and they stayed late with us to finalize our deal. They offered us a loaner car so they could detail our van and we'd pick it up in the morning gassed up and ready to go. When we returned the next day we waited about a minute before Kelly came out with our keys and explained our warranties and wished us luck. This experience was groundbreaking for us, it forces me to revise my thoughts on car dealers and it guarantees that we'll send everyone we know to Frank Kent Honda and of course we'll be buying there again ourselves. If you want the best car buying experience around stop reading this and just head to Frank Kent Honda Now! -- I am in no way affiliated or employed by Frank Kent Honda, I just give credit where credit is due! More

Frank Kent Honda service department is great. Appointment scheduling is easy, service personnel are always courteous and friendly, repairs are done correctly and in a timely fashion. The dealership itself scheduling is easy, service personnel are always courteous and friendly, repairs are done correctly and in a timely fashion. The dealership itself is nice, new and has great ammenities for those waiting in the service department. More

Frank Kent Honda is a beautiful dealership, but even more importantly, we were impressed with the price we paid, the trade-in value of our old car, and the salesmanship of David Supercinski. We have purchas importantly, we were impressed with the price we paid, the trade-in value of our old car, and the salesmanship of David Supercinski. We have purchased quite a few new cars, but this was by far the best experience we've had. We will be back to see David at Frank Kent! More

I recently purchased a brand new Pilot from Frank Kent Honda. I live in Edmonton, Alberta Canada, and did a fair bit of emailing dealerships in the DFW Metro area--and Frank Kent stood out well above all Honda. I live in Edmonton, Alberta Canada, and did a fair bit of emailing dealerships in the DFW Metro area--and Frank Kent stood out well above all the other dealerships. After emailing the dealership what vehicle I wanted, Randy Boyd phoned me the same day and said they had the vehicle. I later dealt with Paul Lane, and the quote they gave me was also the lowest price. As promised, they held the vehicle for me until I arrived at the end of July. There were no surprises, the vehicle was perfect, and Paul was a delight to work with. We just arrived home last night, over 4000 miles have been put on the new Pilot and it drives like a dream!! At the car wash today a gentleman asked me about the transit plate I had on and I shared my story with him of where I purchased the vehicle. He got a pen and wrote Frank Kent down, he is also looking to import a vehicle, so perhaps there will be a long history for us Canadians with Frank Kent!! Once again, thanks for everything!! More

Had an extremely friendly, pleasant experience buying the Had an extremely friendly, pleasant experience buying the car. Would definitely recommend friends and family to buy the car from this dealer. David d Had an extremely friendly, pleasant experience buying the car. Would definitely recommend friends and family to buy the car from this dealer. David did an excellent job in listening to my needs and providing the information I needed. More

This person was extremely helpful when looking for a vehicle. He know everything about the SUV we were looking at and never had a problem answering questions. He new more about the vehicle then I have vehicle. He know everything about the SUV we were looking at and never had a problem answering questions. He new more about the vehicle then I have seen in a sales person in years. More

Buying a car is very stressful and the staff made it a very enjoyable experience. Making sure that i got the best deal i could get while trying to stay within my limits. They did an excellent job and i very enjoyable experience. Making sure that i got the best deal i could get while trying to stay within my limits. They did an excellent job and i left with a great vehichle More

Sheri Ballard was exceptional to work with, She went above and beyond getting me into the car I wanted. Sheri is an asset to this dealership! Her kindest, personality and genuine desire to help sets her above and beyond getting me into the car I wanted. Sheri is an asset to this dealership! Her kindest, personality and genuine desire to help sets her apart. This was my 4th Honda purchase from this dealership and when others were unable to make it work, Sheri made it happen! More

Very good experience. Sheri and the team in the pre own dept are very nice and helpful. Sheri gave me a price and stuck to it. I would definitely recommend Frank Kent again. Thanks Sheri. Chris Garza dept are very nice and helpful. Sheri gave me a price and stuck to it. I would definitely recommend Frank Kent again. Thanks Sheri. Chris Garza More

I had initially contacted Frank Kent Honda via an online inquiry into a used Honda Odyssey EXL I had seen on their website. Within moments of sending the request for more information, Ms Sheri Ballard had c inquiry into a used Honda Odyssey EXL I had seen on their website. Within moments of sending the request for more information, Ms Sheri Ballard had contacted me. She was very professional. I continued to do research into the Honda Odyssey EXL and found a dealership in McKinney, TX listing brand new Honda Odyssey EXLs for less than what the used one was listed for. When I contacted Ms Ballard the next day, she stated that not only could they match that price, but could do better than that price. My husband and I thought it was more than likely a sales pitch but decided to go see what Frank Kent Honda could offer us. True to her word, Ms Ballard came in at a starting price about $1,000 less than what the other dealer had listed on their website. That price, coupled with our trade in gave us a price about $10,000 less than the sticker price and we were able to get a brand new 2012 Honda Odyssey EXL. Ms Ballard even paid for our family of 5 to eat lunch at the dealership cafe while we waited for our trade in vehicle to be appraised. Everyone we encountered were friendly, professional and very accommodating. We will definitely return to Frank Kent Honda and highly recommend them, and especially Sheri Ballard, for a car purchase. Thank you, to everyone at Frank Kent Honda, for making what is usually a stressful experience into a pleasant and easy one. More