Honda of Fort Worth

We don't purchase vehicles often and usually hate the process, but this was the most pleasant car buying experience we've ever had. Sheri was friendly, informative, and willing to work with us to insure process, but this was the most pleasant car buying experience we've ever had. Sheri was friendly, informative, and willing to work with us to insure we were happy with our vehicle purchase. The next time we purchase a vehicle, I will go see Sheri. I will also recommend her and Frank Kent to anyone I know looking to purchase a vehicle. Thanks for a good car buying experience. More

Bought a certified Honda Civic this week. Excellent Communications, delivered as promised, great finance dept and very friendly staff. Keep it up Frank Kent Honda!! Sam, Plano, Texas Communications, delivered as promised, great finance dept and very friendly staff. Keep it up Frank Kent Honda!! Sam, Plano, Texas More

I am from Houston, so I had a few emails with Sheri Ballard before heading out to Fort Worth. She kept me updated on their inventory and price changes on the car I was interested in. I would recommend Ballard before heading out to Fort Worth. She kept me updated on their inventory and price changes on the car I was interested in. I would recommend this dealership for anyone looking for a calm and easy experience. More

I was looking for a specific car. Sheri helped me greatly. She was very patient with me, as I took several months researching cars and waited for the perfect one. Every two weeks she would send the greatly. She was very patient with me, as I took several months researching cars and waited for the perfect one. Every two weeks she would send the new inventory listing and always asked if I was still searching or if I wanted her to take me off the mailing list as to not bother me if I had found one elsewhere. This shows care. When I got the latest inventory listing, there was the car I was waiting for. I emailed her and informed her I would be stopping by. She replied that she would be there and would love to help me. I arrived and was greeted right away. I asked for Sheri, and she came out and knew exactly which car I wanted to look at. We took it for a test drive and all the while she explained everything in detail. By the time we got back, I was ready to sign the paperwork. She worked quickly and diligently multitasking between myself and a customer who came from Houston that same day. I never felt that I was being neglected as she only disappeared when she was waiting on documents to be verified or to get the other customer started on their paperwork, checking on me each time she passed by. When it came time to finance the car, that is when Patrick took over. He worked so hard on getting me an awesome deal. I cannot thank him enough for his hard work and taking the time to explain everything in simple terms and ensure that I understood what every document I was signing was for. I never felt rushed, and enjoyed the entire process. As we were finalizing the financing, Sheri took the car, had it filled with gas, had it washed, and was ready for me as soon as I stepped out of Patrick's office. She even gave me a free meal token, as it was nearing lunch-time, for the main showrooms restaurant. I've never heard of a dealership having a restaurant in the first place, or even offering food to customers. So extra kudos to Frank Kent's staff. I couldn't ask for a more pleasant experience when buying a car. This by far is my best ever, for anything. Thank you Frank Kent's staff for making this so easy and enjoyable for me. More

Sherri Ballard was so sweet, answered ALL my questions and really made me feel at home! I really enjoyed my first experience purchasing a car because of her and Vito. and really made me feel at home! I really enjoyed my first experience purchasing a car because of her and Vito. More

Sherri Ballard provided my family and I with excellent customer service. Frank Kent Honda is the most professional car dealership in Fort Worth, Texas. Frank Kent Honda genuinely care about their customer customer service. Frank Kent Honda is the most professional car dealership in Fort Worth, Texas. Frank Kent Honda genuinely care about their customers and employees. Sherri Ballard is an asset to Frank Kent Honda. If your ever in the market for a honda just ask for Sherri Ballard. She will exceed your expectations and make your buying experience highly memorable :) . More

We had been looking for several weeks for a used car on the internet. We liked the GMC Acadia and had been looking for a used vehicle along those lines (Acadia or Chevy Traverse). My wife had looked at a the internet. We liked the GMC Acadia and had been looking for a used vehicle along those lines (Acadia or Chevy Traverse). My wife had looked at an Acadia at another dealership and although it was newer than the car we looked at here at Frank Kent it also had a lot more miles on it. My wife found a 2010 Acadia with very low mileage at Frank Kent and contacted Sheri about the vehicle. At first we were not sure if we would be able to work a deal with them but it was what we had been looking for in a vehicle. We had two vehicles we were going to trade but based on what information we gave Sheri on the vehicles we were not sure that they would be able to give us a trade in value that we thought they were worth. We decided to go out an look at the Acadia and see what kind of a deal we could work out with them. Sheri had said that they might be able to give us a little better trade in value on our two vehicles once the looked at them. We made a trip across town to look at the Acadia and let them look at our trade in vehicles. When we first set down to talk, we were very far apart on what we had budgeted for the vehicle and what they were asking (even with the our trade in vehicles). Sheri worked with us and with and worked to get us more money for our trade in vehicle. She got us more money on the trade in vehicles but we were still several dollars apart. She asked us what our top offer was and then went "to bat" for us to get us that price. Sheri worked was able to get the price on the Acadia(with the trade in vehicles) down to our price and we left that night with a "new" used 2010 Acadia that was just what we were wanting. We are very happy with our Acadia and thank Sheri for everything she did to get us the vehicle we wanted. The color was even our first choice and what we had hoped to find. Thanks Sheri for all you did to help us with our Acadia purchase. More

This is the first time we have ever bought a vehicle and truly enjoyed the experience. Sheri was totally awesome from our first contact with her, to her waving goodbye as we drove off in our new 2012 Fit. truly enjoyed the experience. Sheri was totally awesome from our first contact with her, to her waving goodbye as we drove off in our new 2012 Fit. Our Fit is not our fisrt new car purchased, but it is the first time the salesperson actually sat in the car with us and showed us all the bells and whistles, and explained how everything worked...most impressive. It was also a great treat to have the free meal you provided us. The food was wonderful. You can rest assured we will definitely recommend Frank Kent Honda and Sheri Ballard to anyone who is looking to purchase a vehicle. Thank you for making this such a wonderful experience! Sincerely, Sharon Alexander A Happy Honda Owner More

I went to frank kent Honda to purchase a used vehicle. However I wasn't able to get the vehicle I was originally wanting the frank kent team helped find me a great car at a great deal. They knew my needs However I wasn't able to get the vehicle I was originally wanting the frank kent team helped find me a great car at a great deal. They knew my needs better than I. They even bought mine & my families lunch! Filled my car up with gas before I drove off the lot as well. AMAZING CUSTOMER SERVICE!!! I will recommend them to anyone & I will be a loyal returning buyer! Best wishes, Ashley. More

I went to this dealership to take advantage of their Credit Rebuilding Program, and was highly satisfied with the personal attention given to my particular situation. Sheri was very attentive to my need Credit Rebuilding Program, and was highly satisfied with the personal attention given to my particular situation. Sheri was very attentive to my needs and concerns and made me and my girls feel as comfortable and welcome as possible. I will recommend Sheri and Frank Kent Honda to anyone seeking to purchase a new/used vehicle. Thanks so much, David Kratky More