Honda of Fort Worth | Page 213

Best experience! I had the best experience at Honda today the entire staff was so helpful and friendly I had the best salesmen he made it so fast and easy I walked in I had the best experience at Honda today the entire staff was so helpful and friendly I had the best salesmen he made it so fast and easy I walked in not knowing between two cars and he made it simple and gave me options and he stayed around my price range and was so helpful I couldn't have imagined a better experience I will definitely recommend this dealership to friends and family! Even financing was so easy and helpful he gave me every option I wanted I'm so happy with my choice! More

Willing to work for the deal you want We came in liking all of the features the Odyssey provided, but we were also interested in a Pilot. We were shopping with our two toddlers, if you hav We came in liking all of the features the Odyssey provided, but we were also interested in a Pilot. We were shopping with our two toddlers, if you have ever done this before you know it is a challenge. Kevin was very patient as we transferred car seats and even when we asked to drive the odyssey one more time after driving the pilot to help us decide what would be best for our family. We enjoyed the ease of being able to look through all the vehicles he showed with NO pressure. But then it came time to make the deal he and Aaron worked hard to get us where we wanted to be with all of the conditions that were on our want list not just our need. I would highly recommend talking to these two when you go in. They certainly make a stressful experience calm and comfortable. Wonderful Experience all around. More

VERY aggressive on trying to get the sale Enrique didn't want to deal on a Honda Pilot Touring until after I left the dealership ... then I got multiple calls & texts daily for days (so did my Enrique didn't want to deal on a Honda Pilot Touring until after I left the dealership ... then I got multiple calls & texts daily for days (so did my husband) to the point of it being harassing. Jason Palmer (Manager) seemed like a really nice guy - only talked to him once. Enrique was way too aggressive for my taste so I Bought from Honda of Burleson instead. More

Excellent Service Honda of Fort Worth gave excellent customer service. The Sales Professional was very friendly and efficient. She was very helpful in finding a good Honda of Fort Worth gave excellent customer service. The Sales Professional was very friendly and efficient. She was very helpful in finding a good deal on the car finally chosen. The financial services guy was also very friendly and helpful. The procedure they follow concerning the financing portion of the process is clear, fast, and thorough. Honda of Fort Worth clearly shows that purchasing an automobile today can be a pleasant experience. More

Great experience! Long story short, hardest working team ever. Worked very hard to get us the best deal. Jonathan Bookman (sales), and Lou in finance did such a great Long story short, hardest working team ever. Worked very hard to get us the best deal. Jonathan Bookman (sales), and Lou in finance did such a great job. We had a target, and they hit it, and exceeded it. Also, Jason the General Manager was extremely nice, and worked hard for us as well. I could not recommend this crew more. We were treated even better than when we bought from Frank Kent a year ago, which was a high water mark to begin with. Thanks again guys, we will surely send everyone we know over there. More

Quoted Wrong Repair I took my 2004 Honda Civic in for an Oil Change, the service adviser noticed the car had a major oil leak and was gushing oil on the back side of the I took my 2004 Honda Civic in for an Oil Change, the service adviser noticed the car had a major oil leak and was gushing oil on the back side of the cylinder wall. Saying i should have a large puddle of oil, "which as not the case" They wanted to preform major engine repairs, I told them I would take my car to a dependable non Honda shop for a 2nd look. They told me It was a cam plug and the oil pan gasket was leaking. Thinking I was dumb going to fork out a ton of Money to Honda, The 2nd repair shop to the repair of what the issue was to correct the problem, After this experience I will never do business with them again. I'm sure they saw I had over 120k miles on my car, and were gonna start to tell me I need stuff replaced, which don't need replaced, a way to make some extra money off the consumer. More

New car lease Great service, leased a car and got what I wanted for price as stated. Traded in my old car (had checked value with Carmax earlier) got the same pric Great service, leased a car and got what I wanted for price as stated. Traded in my old car (had checked value with Carmax earlier) got the same price. For me this was a no problem type dealership, staff was very helpful (Todd Elliot) and knowledgeable - I plan to be back in 3 years when lease ends. thanks More

Great Buying Experience I had a bad experience a long time ago with a dealership in K.C.. Since that time I have stayed away from car dealers, only buying vehicles from indi I had a bad experience a long time ago with a dealership in K.C.. Since that time I have stayed away from car dealers, only buying vehicles from individuals. Recently, I was looking for a particular vehicle and found the best deal at Frank Kent Honda of Fort Worth, Texas. I was surprised to find that a dealer would have a better deal than any individual and trust me, I did my homework and searched in a 200 mile radius in all the individual car listings available. Much to my surprise Christine Coselli and Patrick Bradley from the dealership offered me the very best deal and made the entire process seem easy. I am not use to great personal service in this day and time, but I found it And the best deal at Honda of Fort Worth. Thank You to all the staff that helped us! More

completely unacceptable My paint on my 09 civic si had a factory defect, brought it in they sent me to their body shop to get an estimate, they sent it off to be approved by My paint on my 09 civic si had a factory defect, brought it in they sent me to their body shop to get an estimate, they sent it off to be approved by honda. Once they got the all clear to proceed they told me to drop it off monday moring feb 2nd And that I would get it back feb 13 already seems a bit excessive considering no repairs needed or structural damage to be fixed, just paint. Now on the day im supposed to get it back there telling me 4 more days because it needs to be re buffed and polished. 4 days are you serious are u using a toothbrush to do it. On top of all that front bumper rear bumper and mirrors were not being painted so its taking 16 to paint the easiest parts on a car, no nooks and crannys found on bumpers to mess with. I will absolutely never bring a car back here let alone buy one. It dosent take 16 days, this obviously means that car was just sitting there waiting for them to do the work while im without my vehicle and rental fees are stacking up. Cant see why they would ask me to drop it off if they knew it would be minium week before they could touch it. Thanks for letting me down and running my Valentines day! More

Great experience! It was my first time buying a car, but despite all my nervousness, Christine was very helpful and worked with me for several hours to insure I'd get t It was my first time buying a car, but despite all my nervousness, Christine was very helpful and worked with me for several hours to insure I'd get the best deal possible! She was professional, knowledgeable and represented an employee who truly advocates for the consumer. I'd recommend her to anyone interested in purchasing a car, new or used. More