Honda of Fort Myers - Service Center

We took our Honda Odyssey in for a recall issue on Monday morning Feb 17. We were able to get an appointment very quickly and were greeted by a young man named Tyler Rivera. He was very pleasant and informat morning Feb 17. We were able to get an appointment very quickly and were greeted by a young man named Tyler Rivera. He was very pleasant and informative and assured us that he would do all he could to have our car worked on immediately since we were going to wait for the car to be done. He kept in touch during this whole process while we were in the waiting room watching TV and enjoying the cofee and popcorn. The whole expreience was a good one mainly because of Tyler Rivera who made us feel good about buying our Honda from Fort Myers Honda. Tyler and the Honda dealership gets our 5 Stars! Denise and Vincent Boniface More

Your dealership and employees are the best! No pressure, everything explained in detail. Comfortable waiting area. Everyone I came in contract with was pleasant and smiling. everything explained in detail. Comfortable waiting area. Everyone I came in contract with was pleasant and smiling. More

Everyone who was involved in helping me purchasing my new vehicle conducted themselves in a professional manner especially James Bennett. James made the experience easy vehicle conducted themselves in a professional manner especially James Bennett. James made the experience easy More

Sent me out with same issue I went in to get some tires and the tire monitoring system fixed. I told them the light had been coming on for months. I bought 4 run flat tires, mo I went in to get some tires and the tire monitoring system fixed. I told them the light had been coming on for months. I bought 4 run flat tires, mounted balanced, etc. I drove out 6 hours later and 4 minutes down the road, the tire monitoring system light came on. I immediately texted my service rep and he told me something about it being my fault and they should not have known to look at that. I just stopped talking to the guy. I only remember the guy’s first name. This is normal for this dealership. If I could go anywhere else I would. I don’t have enough time to go through all the horrors of this dealership I’ve had over the years. More

Very efficient Chris Bargnesi was our first contact and his conviction to the Honda product convinced us to look at getting a new car. Jason Bennett (salespeople) wo Chris Bargnesi was our first contact and his conviction to the Honda product convinced us to look at getting a new car. Jason Bennett (salespeople) worked with us in getting the car we wanted and explained the whole car to us. More

Service Joel Schuchmann was beyond helpful. I was missing a part in my car and needed it to be replaced. He was able to order the part for me and called me ri Joel Schuchmann was beyond helpful. I was missing a part in my car and needed it to be replaced. He was able to order the part for me and called me right away upon its arrival. More

Horrible experience Starting a day after leaving with my car the check engine light came in. I had to kick and scream to get Honda to agree to fix it. I kept being told i Starting a day after leaving with my car the check engine light came in. I had to kick and scream to get Honda to agree to fix it. I kept being told it’s a used car and it’s my problem. (Even tho I had just purchased it a day ago) Ever since getting the car back it takes 2 to 5 minutes every single time I sit in the car for it to recognize the key fob in order to start the vehicle and now that I did the interview with the finance company so Honda got paid, no one has responded to me. I’m posting my experience on every platform I have access to More

Oil change After an initial snafu with another service tech, Ed made sure everything was handled superb. He was friendly and courteous. He even took the time t After an initial snafu with another service tech, Ed made sure everything was handled superb. He was friendly and courteous. He even took the time to show me around the new facility. I particularly liked the new quiet area to wait in while my Fit was being serviced. More

Best service. Tyler Rivera was the most helpful service rep I've had at any dealership. He was very responsive with any inquiries and communicated in a friendly an Tyler Rivera was the most helpful service rep I've had at any dealership. He was very responsive with any inquiries and communicated in a friendly and respectful manner. More

Ed is excellent Ed Brooks was exceptionally courteous and informative. He provided superb service and attended to my needs in a timely manner. He is a great guy and I Ed Brooks was exceptionally courteous and informative. He provided superb service and attended to my needs in a timely manner. He is a great guy and I highly recommend him. More