Honda of Fort Myers - Service Center
Fort Myers, FL
2,256 Reviews of Honda of Fort Myers - Service Center
Warranty Service I brought the truck in for two problems. Truck taken in immediately, Lester kept me informed of progress of the repairs. The job was complete in two I brought the truck in for two problems. Truck taken in immediately, Lester kept me informed of progress of the repairs. The job was complete in two hours and Lester went over everything with me. It is a pleasure to be treated by helpful, courteous people. More
Service experience Have used this dealer for service several times for my 2015 Pilot. Always prompt, helpful, courteous and efficient service advisers. They do a good jo Have used this dealer for service several times for my 2015 Pilot. Always prompt, helpful, courteous and efficient service advisers. They do a good job explaining what's being done or why something needs attention and how long it will take, The amenities in their service waiting area is top notch with a lounge area, TV, mini-movie theater and available free refreshments. I plan to use this dealer for all my routine maintenance and repair issues for my vehicle and would recommend them to others. More
Service Our service writer Travis explained what I would be getting for the service I requested, oil type,filter and tire rotation. He answered all the questi Our service writer Travis explained what I would be getting for the service I requested, oil type,filter and tire rotation. He answered all the questions I had about other service needs. The service work was preformed quickly and at a good price. Travis has helped us with our Honda Pilot in the past and I think he rates a 5 star. Nelson and Jan Weaver More
Professional and Friendly My experience at Honda of Fort Myers was very pleasant and successful. The environment and employees were excellent. I have bought my last 2 cars ther My experience at Honda of Fort Myers was very pleasant and successful. The environment and employees were excellent. I have bought my last 2 cars there and wouldn't hesitate to buy my next car there also. More
Terrific service! From driving up and being greeted by Karen (who actually remembered me!) to Ken making me feel like his most important customer, it was, as always, a From driving up and being greeted by Karen (who actually remembered me!) to Ken making me feel like his most important customer, it was, as always, a topnotch experience! More
Over-the-top customer service! This Honda service dept. in Ft. Myers is one of the best I've ever seen. From the minute you drive up you are treated like you are their only customer This Honda service dept. in Ft. Myers is one of the best I've ever seen. From the minute you drive up you are treated like you are their only customer of the day. Dave was my contact this time and he did an amazing job of communicating every step of the way. I could not be happier with my car or their service! More
Engine starting problem Our service rep Dave was an excellent communicator, kept me totally informed from start to finish. The promptness of your service was incredible and Our service rep Dave was an excellent communicator, kept me totally informed from start to finish. The promptness of your service was incredible and the work was done correctly the first time. I've been at Fort Myers Honda many times, mostly being frustrated in the process. Not this time, whatever your doing in training, keep doing it, it works! Extremely satisfied. Current owner two two Honda's and a Honda owner for over 35 years. More
Annual maintenance Girl that met me quickly got the other girl that I spoke to about the service. She was very knowledgeable and nice and explained everything. Your l Girl that met me quickly got the other girl that I spoke to about the service. She was very knowledgeable and nice and explained everything. Your lobby area is very comfortable and made the time go by fast. Will definetly make this my go to place for service and some day maybe a newer vehicle. Love my CRV. More
Very satisfied We recently had our Honda Ridgeline in for the airbag recall. Our truck was there for 3 month's waiting for the recall part. Honda paid for a rental u We recently had our Honda Ridgeline in for the airbag recall. Our truck was there for 3 month's waiting for the recall part. Honda paid for a rental until the part came in. The service manager ( Travis ) kept us informed every week as to the status of the situation. Very pleased with the way this situation was handeled More
Check engine light diagnosis While vacationing in Fort Myers for the month of January, a week before our return trip to Massachusetts, my check engine light came on. The While vacationing in Fort Myers for the month of January, a week before our return trip to Massachusetts, my check engine light came on. The following morning (Monday) I went to the dealer. I was met by Dan Doden, who was very courteous and professional. He explained to me that there was a $140 diagnosis charge, but there was also an extended warranty for a cylinder misfire code and if that was the code it would be warrantied. The code ended up being an evap. code. They checked and tightened the gas cap more and explained to me to give it at least 5 or 6 clicks. After perhaps an hour and a half my car was washed, and I was on my way with no charge for something for which they could have justifiably charged me $140. I've always had my car serviced before heading to Florida, but going forward, I wouldn't hesitate to have it serviced at Honda of Fort Myers. More