Honda of Fort Myers - Service Center
Fort Myers, FL
2,256 Reviews of Honda of Fort Myers - Service Center
GREAT SERVICE Service provided meet all my expectations. They were efficient and had my vehicle ready when promised. I will definitely use them again, however pr Service provided meet all my expectations. They were efficient and had my vehicle ready when promised. I will definitely use them again, however price for this general service keeps creeping up. More
Great Service Had a great experience with getting my Honda serviced. My service advisor was Dave Doden and he went out of the way to make things happen. Was in an Had a great experience with getting my Honda serviced. My service advisor was Dave Doden and he went out of the way to make things happen. Was in and out in less than an hour. They did not try to sell me anything that was not necessary this time, 1st time this has happened in a long time. See Dave when you go in there and I think he will treat you right. More
Transmissions Trouble Fort Honda correctly diagnosed the problem and fixed the issue to my satisfaction. Service advisor Ken Otis and technician did avoid job. Very profess Fort Honda correctly diagnosed the problem and fixed the issue to my satisfaction. Service advisor Ken Otis and technician did avoid job. Very professional. Highly recommend Fort Myers Honda service department. More
Better but a ways to go Our oil change took 1 1/2 hrs. And the mechanic found many items that needed fixing. One was a coolant flush/change, which was done at another deale Our oil change took 1 1/2 hrs. And the mechanic found many items that needed fixing. One was a coolant flush/change, which was done at another dealer 10,000 miles ago. Brings into question a couple other items recommended for fixing. Oil changes, with appt, as we had should take no longer than 45 minutes. Our first oil change here was 2 1/2 hrs, so getting better but a ways to go. People were friendly, courteous, and price was reasonable. But customer's time needs to be addressed. More
Customer focused I have been a Honda owner for many years - when I relocated to Florida I researched various dealers and chose Honda of Fort Myers - glad that I did! I have been a Honda owner for many years - when I relocated to Florida I researched various dealers and chose Honda of Fort Myers - glad that I did! More
Great experience. First time at this dealership since we moved to the area. In for routine maintenance. Excellent customer service, friendly and courteous staff. Comple First time at this dealership since we moved to the area. In for routine maintenance. Excellent customer service, friendly and courteous staff. Completed work in the time they stated. Didn't push to sell other services. Seemed very honest. Highly recommend this dealership for service. More
Dissapointed I brought my 2016 Honda Coupe EXL into the service center for 3 issues. #1 Why the volume setting changed. I had my volume set to 26 for the past year I brought my 2016 Honda Coupe EXL into the service center for 3 issues. #1 Why the volume setting changed. I had my volume set to 26 for the past year and then for some reason I had to adjust it to 12 for the same sound volume. They couldn't answer why. It's not a big deal was just curious why it changed after a year. # 2 My Samsung cell phone wouldn't connect to the Bluetooth to play music from an app on my phone. After 2 hours I was told there is something wrong with my phone. I went to the Verizon store with the intention of having to buy a new phone. The Verizon tech took my phone and went out to my car and in under 5 minutes from the time I walked into the store had my connecting issues resolved. My point is Honda tech's should be familiar with how cell phone interface with Honda audio systems. #3 My back seat release didn't always disengage. When I asked if it had been adjusted the response was "we forgot to look at it". After 2 hours I told them to forget about it I'll find a way to adjust it myself. I never have written comments before because I figured no one ever looked at them but in this case it made me feel better. More
Prompt attention in taking care of my flat tire. After experiencing a blow out on a local bridge and arriving at the service center in a tow truck, I was happy to be greeted by Dave who has assisted After experiencing a blow out on a local bridge and arriving at the service center in a tow truck, I was happy to be greeted by Dave who has assisted me in the past. He was pleasant and very prompt and offered me reassurance in taking care of my flat tire. He kept me advised of the service being performed. I highly recommend Dave as a service adviser. More
Great service Replaced my tires in a timely fashion. Service is excellent and staff is great to work with. New tires were in the shop as promised Replaced my tires in a timely fashion. Service is excellent and staff is great to work with. New tires were in the shop as promised More
out of town service Visiting from out of town and required some work . Jacob provided quick response to my needs . Professional quality work - keep me informed of process Visiting from out of town and required some work . Jacob provided quick response to my needs . Professional quality work - keep me informed of process Thank you again More