Honda of Fort Myers - Service Center

Oil change/check sun roof After making an appointment online I was received promptly and very friendly. My service person , Jamie Faulhaber, was awesome ! She kept me informed After making an appointment online I was received promptly and very friendly. My service person , Jamie Faulhaber, was awesome ! She kept me informed as to progress and upon completion of service! More

Outstanding service I am a big believer that a dealership should take care of your car. Honda of Fort Myers does exactly that. I have taken 4 different Honda products t I am a big believer that a dealership should take care of your car. Honda of Fort Myers does exactly that. I have taken 4 different Honda products to this dealership and have been super satisfied with the results. The dealership works with me, explains what is recommended to be done and gives me the option of what work to be performed with absolutely no pressure. I am satisfied with their prices. Of particular note is the service manager Travis Hines and service writer David Darden. With them taking care of you - you will be very satisfied. K. S. Stewart More

On time service The service writer was very polite and friendly I was impressed with the very fast service and the car wash was excellent the service appointment was The service writer was very polite and friendly I was impressed with the very fast service and the car wash was excellent the service appointment was done in a timely manner More

Great service I had scheduled my service call on line, very nice. They took my car in on time, had the parts I needed, (battery pack recall) and had me back on th I had scheduled my service call on line, very nice. They took my car in on time, had the parts I needed, (battery pack recall) and had me back on the road in less than an hour. Supper efficient, my thanks to my service writer. Jesse Nettles More

Incompetent Mechanic The service department charged me $1,000.00 to misdiagnose my vehicle, they seized my Engine and won't admit fault or refund diagnosis fee. The service department charged me $1,000.00 to misdiagnose my vehicle, they seized my Engine and won't admit fault or refund diagnosis fee. More

Excellent customer service Had oil changed and tire rotation, Dave made sure everything was performed with TLC and they did. The customer service is always excellent and time of Had oil changed and tire rotation, Dave made sure everything was performed with TLC and they did. The customer service is always excellent and time of service is on time. More

Great Service The staff is very friendly and very caring, absolutley LOVED their service and attention, and the waiting area is well taken care of, like I didnt min The staff is very friendly and very caring, absolutley LOVED their service and attention, and the waiting area is well taken care of, like I didnt mind waiting at all, and i was told an hour and a half for wait, and that was it, my van was serviced! More

Great customer care service Our Odyssey 2016 needed oil change but we were having some concerns about the steering wheel vibrating every time we press the break. It was because o Our Odyssey 2016 needed oil change but we were having some concerns about the steering wheel vibrating every time we press the break. It was because of the ROTOR that needed to be replaced. After explaining to KEN OATIS our customer care agent it is Honda's problem not ours because the break pads are still good and the ROTOR bad, he went to the manager and get it fix for FREE. On top of all that he gave us a 20% discount on the oil change. We only want HONDA to recall this defectuous ROTOR More

typical these days I took my car because it was running rough then shutting off. They called in an hour and said the car was overheating because the fan was not worki I took my car because it was running rough then shutting off. They called in an hour and said the car was overheating because the fan was not working, and that there might be other problems. The next morning they called and said it needed a new fan, the cost was $585.34 they also said the head gasket was blown and would cost $1216.17 and it needed a new thermostat for $182.04 I said no way I would pick the car up. then they said they would negotiate the price, are you kidding me. I took the car home and checked the fan and they were right the radiator fan was not working. I bought a new one for $36.00 and installed it myself, after watching a you tube for five minutes I am no mechanic by any means but after removing 4 screws I changed the fan in about 15 minutes. The car runs perfect, there is no water in the oil or oil in the coolant and no leakage around the head, so the head gasket is fine. the car heats up but doesn't overheat so the thermostat is fine. for $36 and fifteen minutes I saved over $2000!!!!!!! they did charge me $141 to look at the car which is ok even though they didn't do anything they did tell me what was wrong with the car as far as the fan. Most people would believe them and be happy because the car would run fine, never knowing how bad they had been ripped off. This is typical of most car repair shops and too many other service businesses as well. are there any honest people left???? More

Exceptional service!! Service was efficient! Time frames seemed fair for the multipoint inspection the wash and the service! All of that packed into a hour and forty five m Service was efficient! Time frames seemed fair for the multipoint inspection the wash and the service! All of that packed into a hour and forty five minutes! They make dealer visits a lot less stressful! More