Honda of Fort Myers - Service Center

How much? Let’s face it, dealerships are not known for low cost repairs and this was no different. I just use you because I hope you will fix it right the first Let’s face it, dealerships are not known for low cost repairs and this was no different. I just use you because I hope you will fix it right the first time...this seems to be the case so far, so yeah. What dragged this down for me was having a tire rotation added to my service request, that I never requested and then had it not been for my reminding Ivan the I knew that when I purchased four tires from Honda (it’s right there on your computer) I was not going to be charged for the service for the life of the tires??? Little thing, but if I’m gonna pay dealership service prices, I expect to have Honda expertise and not to have added costs placed on my bill...you can see I choose you for my service (despite being told by others not to) so it would make me feel valued as a loyal customer, if you would take time to listen to what service I ask for and follow through with any of the extended services you’ve promised. Thanks More

Fast and courteous Everyone was very courteous from the time I put the car in park until we left about 45 minutes with everything taken care of. This is our third Hon Everyone was very courteous from the time I put the car in park until we left about 45 minutes with everything taken care of. This is our third Honda from Honda of Fort Myers. We feel w are treated very well. More

Never a bad visit I have never had a terrible visit. The individual that helped Ivan was phenomenal. Explained things every clearly and made sure that only the emergen I have never had a terrible visit. The individual that helped Ivan was phenomenal. Explained things every clearly and made sure that only the emergent items were focused on during my visit. More

Honda CR-V first maintenance My husband and I have been customers of this Honda dealership for several years and have always been treated with outstanding service and personal res My husband and I have been customers of this Honda dealership for several years and have always been treated with outstanding service and personal respect . More

Trust worthy I went in knowing I needed an oil change the light was on for many different issues the guy told me everything that needed to be fixed: I forgot somet I went in knowing I needed an oil change the light was on for many different issues the guy told me everything that needed to be fixed: I forgot something I have already gotten done. I could have been charged for everything but they came back and told me all I really needed was the oil change. Other places would not be so honest the spot by my house I never go to due to bad experiences I actually drive a hour to get my car serviced just for the outstanding customer service I get from the friendly staff they have. More

Great friendly knowledgeable careing staff Great services and caring staff! Very knowledgable about my tire situation. Great experience and done in timely manner. Thank you so much for all your Great services and caring staff! Very knowledgable about my tire situation. Great experience and done in timely manner. Thank you so much for all your help. More

Fast, efficient, easy Just had a good experience, waiting area was clean. Didn’t wait too long, employees were nice. All around great service. Extra words extra words Just had a good experience, waiting area was clean. Didn’t wait too long, employees were nice. All around great service. Extra words extra words More

Pilot Great experience. Everyone was very friendly and Ivan kept me informed and updated on my car. The movie theater and coffee was such a nice time consum Great experience. Everyone was very friendly and Ivan kept me informed and updated on my car. The movie theater and coffee was such a nice time consumer! More

Vacation goes awry While vacationing on Sanibel our air conditioning went out in our CRV. We'd noticed it wasn't cooling properly before we left home and asked our local While vacationing on Sanibel our air conditioning went out in our CRV. We'd noticed it wasn't cooling properly before we left home and asked our local dealer to check it. We were told it was fine and just needed freon. But it wasn't just freon! Once we arrived at Honda of Fort Myers we met Lester who ended up taking a stressful situation and took control! He had the diagnosis in less than an hour, yes, the compressor was done, he located a new one, arranged for a rental so that we didn't lose any vacation time, had the rental company pick us up and covered the cost. He had our CRV ready by the end of the day, and even though it was an expense we were not anticipating while on vacation, he got the total below his estimate. Lester really helped to make a heated situation cooler! We can not thank him enough for his kindness when it often seems businesses want you in and out, and your money. We're planning a move to the area in 2 years after retirement and already have a service rep picked out. Thank you, Lester. More

Great Seevice Great service wonderful staff especially David. They really worked hard to find and correct my issue Great value for service. David was very a Great service wonderful staff especially David. They really worked hard to find and correct my issue Great value for service. David was very attentive and kept me updsted. More