Honda of Fort Myers - Service Center

Willing to accomodate us. Very helpful anf friendly. We waited for service a reasonable amount of time. It is a customer friedly place. Thanks Wendy. We'll be back. Very helpful anf friendly. We waited for service a reasonable amount of time. It is a customer friedly place. Thanks Wendy. We'll be back. More

Great customer service My service advisor was very informative on future service needed. He outlined everything on what needed to be done and estimated when would be the bes My service advisor was very informative on future service needed. He outlined everything on what needed to be done and estimated when would be the best time as I was not able to do it right then that day. Will definitely call Ed to schedule follow up service shortly. More

Awesome My car runs great now! Aamir took care of my car and my husband’s car and we are very happy with the results. Very convenient drop-off and near our ho My car runs great now! Aamir took care of my car and my husband’s car and we are very happy with the results. Very convenient drop-off and near our house also. More

Express is a bit of a stretch Had an appointment for noon during a work day and I left after 2pm. Unacceptable. No one seemed to concerned that it was taking an extraordinary amoun Had an appointment for noon during a work day and I left after 2pm. Unacceptable. No one seemed to concerned that it was taking an extraordinary amount of time and then, when completed, they approached me with a laundry list of suggested maintenance for the car. The only one of any real consequence was the nail in my front passenger tire and I asked them to check that tire. I was told that it was patch-able but it would take another 45 minutes. What?!? Also the laundry list of stuff that you “suggested” totaled over $700 for a car that is certified pre owned that I bought from you in January. Not cool Honda of Fort Myers. Not cool at all. Love the Honda brand but I’ll be hesitant to go back after this. Not respecting people’s time and, I guess, it was taken to be a serious sales call. Before you say it I know that there’s a however many point inspection but it’s all in the delivery you know. More

Very friendly Every time I have visited I’ve been satisfied. I like the movies and the coffee. Very friendly atmosphere. I’m please with the Service Every time I have visited I’ve been satisfied. I like the movies and the coffee. Very friendly atmosphere. I’m please with the Service More

Oil change A simple oil change that was supposed to take one hour to one hour and 15 minutes took over two hours. At least there was an entertaining movie, pop A simple oil change that was supposed to take one hour to one hour and 15 minutes took over two hours. At least there was an entertaining movie, popcorn, and hot chocolate . My service advisor did not seem to take action until I prodded him along. More

Excelente service The attention that was Given to me excellent. We are happy for the service all the people is very friendly. Thanks you so much for all. The attention that was Given to me excellent. We are happy for the service all the people is very friendly. Thanks you so much for all. More

Good service. Bad sales men. My advisor was very very nice. Just the finance guy that sold me my maintenance plan told me I would only have to pay for new brakes and tires. Went i My advisor was very very nice. Just the finance guy that sold me my maintenance plan told me I would only have to pay for new brakes and tires. Went in to take care of my B13 and I was only covered for oil and filter and tire rotate, just disappointing that he lied to me about what I was buying. More

My recent car service Dave Doden kept me well informed of all the work being done on my car & if something needed to be replaced he was able to tell me exactly how much it Dave Doden kept me well informed of all the work being done on my car & if something needed to be replaced he was able to tell me exactly how much it would cost, he is always pleasant to work with More

Pleasantly surprised! I was very happy that this HONDA service center took appointments and when I arrived, I was greeted by two very happy, friendly employees. Then the s I was very happy that this HONDA service center took appointments and when I arrived, I was greeted by two very happy, friendly employees. Then the service representative came out to greet me immediately, and asked me what I was having done. Since I had just moved to the area, and it was my first visit to this HONDA center, he asked me for records of past service on my car so that no service would be duplicated. That was very thoughtful. I sat and waited for my car in a nice and clean waiting area. After about half an hour, the representative came to me to discuss some other things on my car that needed addressing, asking if I wanted them done at that time. We discussed it, and my questions were answered courteously and thoroughly. The work was completed, and I left after an hour! That is the shortest time I have ever had to wait for my car at a HONDA service center. I was very happy! More