Honda of Fort Myers - Service Center

Service recall Love the new dealer ship and service center. The service lady was amazing and very helpful. The movie room was extremely helpful with keeping your min Love the new dealer ship and service center. The service lady was amazing and very helpful. The movie room was extremely helpful with keeping your mind off of the time of waiting More

Excellent experience at Service Center 11/15/19 Came in for recommended services from my last visit about a month ago. My previous service rep wasn’t there so Tyler was able to help me out. Overall Came in for recommended services from my last visit about a month ago. My previous service rep wasn’t there so Tyler was able to help me out. Overall he did an excellent job getting some of the work covered by my warranty and then prioritizing services that needed attention. Additionally due to the amount of work being done and the time it would take, Tyler helped me with a Lyft to/from the dealership so I wasn’t waiting around for hours while my car was being worked on. Overall it was a pleasant and great experience, definitely will return when my car needs additional service. More

Awesome My consultant was awesome and friendly very efficient and knowledgeable I would ask for him again. New place is clean and more convenient thank you My consultant was awesome and friendly very efficient and knowledgeable I would ask for him again. New place is clean and more convenient thank you More

Comfortable Experience Scheduled a service appointment online, my service advisor, Chris Bargnesi, was very helpful and made the service process an understandable and pleasa Scheduled a service appointment online, my service advisor, Chris Bargnesi, was very helpful and made the service process an understandable and pleasant experience. I really enjoyed the new location and quality service. More

Awesome service Thank you for taking such good care of my vehicle. Your staff was extremely efficient and knowledgeable. I appreciate the time that they spent inquiri Thank you for taking such good care of my vehicle. Your staff was extremely efficient and knowledgeable. I appreciate the time that they spent inquiring about my vehicle, then they made recommendations. You have an awesome staff. More

Oil change I love the new facility! My only complaint was the length of time I was there. It almost took two hours for an oil change. I love the new facility! My only complaint was the length of time I was there. It almost took two hours for an oil change. More

Service 10, Adviser 1 Nice new facility, waiting area is nice. parts/accessories dept better than before but still needs improvement. Work performed on vehicle was great. S Nice new facility, waiting area is nice. parts/accessories dept better than before but still needs improvement. Work performed on vehicle was great. Service Adviser is another matter altogether, Chris Bargnesi was very rude and not to helpful. Will never deal with him again. I will take vehicle elsewhere before I deal with him again. More

Honda of Fort Myers Gets It Right My first visit was for the dreaded airbag recall. Everyone was exceptionally helpful, especially Erick, my service representative. I received a next d My first visit was for the dreaded airbag recall. Everyone was exceptionally helpful, especially Erick, my service representative. I received a next day appointment following my call which was certainly appreciated considering the danger Tanaka airbags pose! The service was completed in the time frame promised by Erick and he even performed a free safely check. Because my Crosstour was recently purchased, I’m quite grateful for that. All and all, a very impressive experience! More

See below for comments Had the tires rotated and car washed but neither time did the tire rims get cleaned. Also the interior did not get vacuumed. Very disappointed. Never Had the tires rotated and car washed but neither time did the tire rims get cleaned. Also the interior did not get vacuumed. Very disappointed. Never had that happen here at Honda before. More

I would give them zero as this dealership is dishonest. The service mgr charged me for my service and then collected that amount again from my warranty company. They will not return my money and the gener The service mgr charged me for my service and then collected that amount again from my warranty company. They will not return my money and the general mgr will not contact me. This happaned several months ago, no resolution. More