Honda of Fort Myers - Service Center

Ripped Off I took my car in for airbag recall and transmission fluid change. They said I had an oil leak and recommended I get the engine degreased and a fluores I took my car in for airbag recall and transmission fluid change. They said I had an oil leak and recommended I get the engine degreased and a fluorescent dye added to determine where the leak was in 250 miles. They dooped me into this to the tune of $120! When I returned my car to be checked around 250 miles I was informed I had oil leaking from 4 areas and it would cost $1800 to fix. Needless to say I picked my car up and took it to my normal trustworthy mechanic who informed me my engine was not degreased by Honda and only 2 out of the 4 areas needed to be fixed costing $400 as opposed to $1800. This experience confirmed to me that dealerships always try to rip customers off especially women! now I am wondering if they actually changed my transmission fluid like I paid for! Not a happy customer. More

Wrench service call Called for an appointment and was immediately given a time the same day. Our advisor explained what our wrench visit entailed and gave us options of Called for an appointment and was immediately given a time the same day. Our advisor explained what our wrench visit entailed and gave us options of some filters that would need replacement which we agreed to. Very courteous and fast service. More

Review Excellent service! Travis was personable and willing to clarify when needed. He is friendly and prompt. Thank you for making the experience at the ne Excellent service! Travis was personable and willing to clarify when needed. He is friendly and prompt. Thank you for making the experience at the new Honda of Fort Myers enjoyable. More

Fast service Was in and out of my appointment sooner than expected. The car was washed and looked clean as the day I purchased it. I was able to make my appointmen Was in and out of my appointment sooner than expected. The car was washed and looked clean as the day I purchased it. I was able to make my appointment on Friday and in on Monday. More

Great experience Everyone was professional and courteous. I was in and out quickly and efficiently, and my issue was resolved to my satisfaction. It was a wonderful ex Everyone was professional and courteous. I was in and out quickly and efficiently, and my issue was resolved to my satisfaction. It was a wonderful experience in your beautiful new facility. More

Oil change The person who helped me at my service appointment was very attentive and completed everything I asked for and gave an accurate delivery time for my v The person who helped me at my service appointment was very attentive and completed everything I asked for and gave an accurate delivery time for my vehicle More

Maintenance service on Pilot I received excellent service with the required maintenance recommended by the service advisor. Jack Malloy was my service advisor and was very good at I received excellent service with the required maintenance recommended by the service advisor. Jack Malloy was my service advisor and was very good at explaining which maintenance items needed attention. More

The Honda Hospital I like their 25 point diagnosis. I think showed up they were easily taken care of before they became a bigger problem. I was always asked before extra I like their 25 point diagnosis. I think showed up they were easily taken care of before they became a bigger problem. I was always asked before extra work was done with her I wanted it done or not. I was showing where the problems lie and it was explained to me in a way that I could understand it. Professional, kind, educational, I don’t think my experience could’ve been any better More

Pushy service reps Felt the service reps were pushy. Went in for a free oil change and left paying over $200. Also had a service rep go help someone before me, even thou Felt the service reps were pushy. Went in for a free oil change and left paying over $200. Also had a service rep go help someone before me, even though I had been there almost 5 mins earlier and then claim they were here first even though the big TVs hanging it in the service area track times that cars enter. Place is xxxxxxxx. Also took almost 2 hours to get an oil change. Save your time and money and go to jiffy lube More

Great service Your employees have a great love for the job ,always a pleasure doing business with you and will recommend chris bargnesi to all my family and friends Your employees have a great love for the job ,always a pleasure doing business with you and will recommend chris bargnesi to all my family and friends. Thank you for taking care of my needs. More