Honda of Fort Myers

Happy Customer Little that I know Julian is the most incredible salesperson on the face of the earth. Julian had such a pleasant vibe and steered me in the right dir Little that I know Julian is the most incredible salesperson on the face of the earth. Julian had such a pleasant vibe and steered me in the right direction. I took the Honda for a test drive and I was sold. Thank you Julian! More

Buying my Dream Car, Honda Si 2018 My 2015 Honda started having problems took it into fort Myers Honda 2 times and they claimed they never herd what I was hearing so frustrated I decide My 2015 Honda started having problems took it into fort Myers Honda 2 times and they claimed they never herd what I was hearing so frustrated I decided to buy a new Honda. I was paired with Maytee and Josh who were amazingly helpful I was about to leave fort Myers and start shopping at port Charlotte but with there kindness and experience they kept my business at fort Myers instead of going elsewhere. Maytee and josh were super helpful finding the color I want, model and everything to make sure I was satisfied. Maytee and josh get a 10/10 in my book. They deserve a raise the way they talk and handle customers they really are the best in that building. I wouldn’t have bought a car if not for josh and maytee make sure you keep them around. They don’t act like sales people they act like humans and understand where your coming from and what your trying to do More

The dealership is sketchy at best. I’ve worked at a Honda dealership in Ohio for 8 years now. My sister just recently graduated from collage is is now a nurse in the Fort Meyers area. W I’ve worked at a Honda dealership in Ohio for 8 years now. My sister just recently graduated from collage is is now a nurse in the Fort Meyers area. When she bought her civic new she also purchased an extended warranty, when I visited last week I noticed some belt noise, and suggested going to the nearest dealership because it would be covered. During the inspection the tech confirmed the belt tensioner needed replaced and the belt was worn/ damaged (the vehicle has around 110k miles so was due to be replaced anyway). The warranty company paid for the tensioner, but seeing as belts are wearable items wouldn’t cover it (which is totally expected)........ Seeing as it was a warranty job they felt they had to take advantage of her (not knowing her bother is a Honda platinum technician) she sent me a photo of a quote in which they were trying to charge her $103.39 for the belt ( which has a list from Honda of $45.95), plus a half hour labor ($54) to replace a belt that that had to take off to do the warranty work anyway. After informing the advisor that her brother is a tech, and knew they tried to charge double on a part he told her “I’ll see what I can do about the price”. I can only image how bad they take advantage of the elderly in that area who just don’t know any better. I told my fellow Honda colleagues about this, and showed them the screen shots and we are all beyond disgusted that a fellow dealership does this to people. I understand how we make out money, but taking complete advantage of a customer isn’t how we want to make ours. More

Poor Customer Service! Made a appointment on the 20th of April for service, I work nights but got up early due to a recall on my Odyssey, When I arrived for service, I was i Made a appointment on the 20th of April for service, I work nights but got up early due to a recall on my Odyssey, When I arrived for service, I was informed that the parts ran out two days ago and they were suppose to arrive that morning but Honda did not inform me. The service rep did track down the parts the same day and called me to reschedule for the 27th. Had my car serviced on the 27th, waited for 3 hours, noticed my car sitting out front and my service provider was not around. Asked another service provider and he found my paper work, asked for a signature and said I was good to go. When I opened my car door, I noticed that someone stepped in mud and then my floor mat and carpet! The plastic was still on the seat, waiter sign on my dash and the paper that Honda puts on the floor mat was slid to the side with mud! Went in side to speak with the Service Manager Mr. Travis Hines, he was not in his office and asked for his card. Sent Mr. Hines a email with pictures and asked for a phone call and informed Mr. Hines I work nights, did receive a phone call on 30 April from Mr. Hines. I called Honda and was disconnected twice by the operator who put me on hold and is to incompetent to transfer calls, the third time I left a voice mail. It is now 7 May, I have not received a phone call or an email, that is very stereotypical of Honda of Fort Meyers, before this I had my brakes replaced on my CRV and who ever was inside my car put there hand print on the inside of my windshield. A LOT OF ROOM FOR IMPROVEMENT HERE!!!!!!! More

Sold me unwanted warranty I am a 74 year old Senior Citizen. I purchased a 2018 Pilot from Honda of Fort Myers ! They have a fast talking Finance person that sold I am a 74 year old Senior Citizen. I purchased a 2018 Pilot from Honda of Fort Myers ! They have a fast talking Finance person that sold me a warranty for $1,977.00 plus tax that I did not know about. Then they added a Road Hazzard Warranty for tires costing $615.00 that I did not know about . The Road Hazzard Warranty is included at Costco and Sams with the purchase of tires. I have been trying for nearly 2 month's to get a refund. They told me they had to apply the money to Honda Finance on the end of my loan. They finally added the money on the end of my loan except for the $155.52 I paid in FL sales tax. This Sonic Automotive owned dealership is trying to Rip me a 74 year old man out of the sales tax I paid to them. This dealership tries every trick in the book to rip off Senior Citizens .I have contacted their Parent company Sonic Automotive Group many times over the last 6 weeks. If I was in the market for a new Honda and Honda of Fort Myers was the only local Honda dealer.And the next closes Honda dealer was in Jacksonville FL. I would drive to Jacksonville FL to buy one ! More

Awesome experience AGAIN! Burlin did an amazing job finding just the right vehicle for me! I had just grown my family by 3 and needed a bigger vehicle. I gave him a call and to Burlin did an amazing job finding just the right vehicle for me! I had just grown my family by 3 and needed a bigger vehicle. I gave him a call and told him I was on the way. When I got there my new car was gassed up and ready for my test drive. I picked the car he chose for me and onto makin the deal happen! The finance department was amazing at making my new car fit my budget! I drove off the lot in my new 2018 Odyssey within 2 hours of my arrival! Love my new car and Honda of Fort Myers! More

Best Honda Service EVER From the moment I pulled in to the moment I left, I met nice, caring service people, a great place with great amenities while i waited for my car, an From the moment I pulled in to the moment I left, I met nice, caring service people, a great place with great amenities while i waited for my car, and a turnaround time that was fast. I wish this dealership was located up in illinois. I will definitely be back next winter season. More

Overall, very good experience. Alex (Salesman), John the manager and Jonathan in Finance were amazing. They helped us with the best situation, dealing with some credit challenges. W Alex (Salesman), John the manager and Jonathan in Finance were amazing. They helped us with the best situation, dealing with some credit challenges. We purchased a beautiful Honda Accord, which looks as if it was right off the line, and it is a used car. Alex was patient and explained everything, making us understand how we were coming up with the monthly payments. The only thing that was disappointing, was at the very end. I have purchased cars before with a full tank of gas (the usual case), some with 1/2 a tank... but never have I pulled out of the dealership and had to search for the closest gas station... the handed over the keys to us with the car on fumes... that was not a good impression to leave on. More

Paid too much, my fault. I will not use this dealership again, management (not the salesman) wouldn't budge on their price. I didn't realize until I bought it I could have fo I will not use this dealership again, management (not the salesman) wouldn't budge on their price. I didn't realize until I bought it I could have found the same car for less. Oh well, I need to do my homework. I hate the car purchasing experience as a lot of people do. I will go with another brand of car in 36 months, and I'll be ready. Thanks Honda, you win. More

Honda CR-V, Part II We purchased a 2017 CR-V, one year ago. When it came time to purchase another vehicle we returned to Honda of Ft. Myers and our salesperson, Greg Min We purchased a 2017 CR-V, one year ago. When it came time to purchase another vehicle we returned to Honda of Ft. Myers and our salesperson, Greg Minda. The process was simple, as this was the second purchase and we knew exactly what we wanted. We came home with a new 2018 CR-V and look forward to continuing our relationship with Honda of Ft. Myers. More