Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda of Downtown Los Angeles
Los Angeles, CA
4,300 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
4,300 Reviews of Honda of Downtown Los Angeles
August 24, 2023
Good customer service, but at the end the person who help me lying to me and a week later the check engine show up Bad business for me and dealerships help me lying to me and a week later the check engine show up Bad business for me and dealerships More
by retanaclaudia
Verified CustomerEmployees Worked With
Luis Gomez
August 24, 2023
Service on my car is good from the mechanics. Customer service is not good at all. High turnover rate in the customer service department. Never any consistency with the level of customer service. Customer service is not good at all. High turnover rate in the customer service department. Never any consistency with the level of customer service. Last time I was there I was very disappointed in the customer service I received. But it’s been like this every time I go. So now, I am not expecting any good customer service anymore. If I expect even less I won’t be disappointed. I could go into more detail but it’s not worth it. I’ve already stated how I feel before and I get lip service and it’s the same thing. More
by evansjay17
Employees Worked With
I didn’t work with anyone
August 23, 2023
Care sale person was awesome great service and communication made everything go so smooth and easy with my purchase would recommend people to come back here specially with care sale rep. communication made everything go so smooth and easy with my purchase would recommend people to come back here specially with care sale rep. More
by reyes.g.nelson
Employees Worked With
Delphine Smith, Luis Gomez, Itandewil Mendoza
August 23, 2023
Joshua was Super helpful, knowledgeable and patient on helping us get our car. We couldn’t be more happy, Thank you everyone involved. Definitely recommend Joshua! Great customer service for sure! helping us get our car. We couldn’t be more happy, Thank you everyone involved. Definitely recommend Joshua! Great customer service for sure! More
by TRINA.R
Employees Worked With
Dulce Cuahuizo, Joshua Chouy
August 23, 2023
Geovanni was extremely professional and very thorough. He kept me informed throughout the process and was friendly - plus I think he's a Mets fan :) He kept me informed throughout the process and was friendly - plus I think he's a Mets fan :) More
by Steve T
Employees Worked With
Geovanni Rivera, Delphine Smith
August 23, 2023
From the beginning, I was immediately greeted and welcomed by Jonathan. He was very kind, patient, and understanding throughout the entire process. He also took his time in explicating the details of welcomed by Jonathan. He was very kind, patient, and understanding throughout the entire process. He also took his time in explicating the details of each vehicle he showed me and helped break down each car’s features. I would highly recommend him when choosing to purchase a vehicle. Thank you, Jonathan! More
by Edna Mendez
Employees Worked With
Jonathan Marroquin
August 22, 2023
Great dealership! Kevin was very helpful. Everything was well explained and Kevin’s attention to detail was very helpful. Kevin was very helpful. Everything was well explained and Kevin’s attention to detail was very helpful. More
by JAYGABRUS
Employees Worked With
Kevin Esteban, Dan Sandu
