Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,300 Reviews
Call Dealership (213) 319-3918

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

Directions

By Type

4,300 Reviews of Honda of Downtown Los Angeles

October 09, 2023

Took my 2011 Honda Odyssey for service, took 4 days to get a response from the service advisor. Had to go in person and get an answer. Terrible customer service. More

by David E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos S.
Report | Print
October 09, 2023

The package came with a car wash and there were supposed to clean other areas of the vehicle. I did the oil change that’s all they did to the car. More

by nuvia_8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Report | Print
October 08, 2023

Thank you for helping me and makin the transaction more pleasant, I will recomend your business to friends and family More

by danjauregui2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Barragan, Gulalie Ansari
Report | Print
Oct 09, 2023 -

Honda of Downtown Los Angeles responded

Hello danjauregui2003, Adam Barragan, Gulalie Ansari, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

October 08, 2023

Service was great, I'll being my car back for service for my next oil change More

by ARMONY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Diaz, Ibneias Mendoza
Report | Print
Oct 09, 2023 -

Honda of Downtown Los Angeles responded

Hello ARMONY01, Chris Diaz, Ibneias Mendoza, and Honda of DTLA Team would like to thank you for being our loyal customer and we truly appreciate your trust un us with your vehicle needs. Drive Safe! Dealership Guest Relations

October 08, 2023

Waiting time is insanely long even with appointments, they lose your personal information and customer service sucks. Most of the employees there are rude and unhelpful. It’s close to my house that’s the More

by amandagflores96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Report | Print
October 07, 2023

The dealership was great they were also very helpful and did a great job at it. More

by RYANCG2200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew , Mario Medina, Luis Avila, Dan Sandu, Cesar Flores
Report | Print
Oct 09, 2023 -

Honda of Downtown Los Angeles responded

Congratulations RYANCG2200, Mario Medina, Luis Avila, Dan Sandu, Cesar Flores, Mathew, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

October 07, 2023

Everyone at this dealership is very friendly, and accommodate my needs. Left with a brand new car, that I love very much. More

by SYANN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ke'Sean Zachery, Brian Walker, Jonathan Castro
Report | Print
Oct 09, 2023 -

Honda of Downtown Los Angeles responded

Congratulations SYANN, Ke'Sean Zachery, Brian Walker, Jonathan Castro, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

October 07, 2023

I am very happy with the service and customer support and I love my car More

by MASSEY.MICHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
Report | Print
Oct 09, 2023 -

Honda of Downtown Los Angeles responded

Congratulations MASSEY.MICHON, Jerry Gonzalez, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

October 07, 2023

The service was great, I will come again,Los Angeles Honda will be my service center More

by kenneth.Harris1259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
Oct 07, 2023 -

kenneth.Harris1259 responded

The service was great, I will come again, Honda of Downtown Los Angeles will be my service center

October 06, 2023

Very helpful and courteous staff. My concerns were taken care of and the staff seemed down to earth. More

by mv6184
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ibneias Mendoza, Tony Rocha
Report | Print
Oct 09, 2023 -

Honda of Downtown Los Angeles responded

Hello mv6184, Ibneias Mendoza, Tony Rocha, and Honda of DTLA would like to thank you for this wonderful review, we greatly appreciate taking time to post it. Drive Safe! Dealership Guest Relations

1
...
63
64
65
...
430