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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,300 Reviews
Call Dealership (213) 319-3918

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,300 Reviews of Honda of Downtown Los Angeles

November 19, 2023

I had an appointment. They made me wait. I was supposed to get a call when car finished. I did not. They quote me one amount then added another 130 dollars and could not More

by BSOPHIA98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian Hernandez
Report | Print
November 19, 2023

They were really good on helping me out. I was happy on the survey thank you Honda More

by martincarrillo0813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Zurita
Report | Print
Nov 20, 2023 -

Honda of Downtown Los Angeles responded

Hello martincarrillo0813 Roger Zurita, and Honda of DTLA would like to thank you for your kind words, we appreciate you taking the time for this awesome review. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

November 18, 2023

Very friendly atmosphere, very knowledgeable staff. I never felt pressured which was a huge plus. More

by tjaime79
Recommend Dealer
Yes
Employees Worked With
Jose Ramos, Jose Ramos
Report | Print
Nov 20, 2023 -

Honda of Downtown Los Angeles responded

Hello tjaime79@att.net Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

November 18, 2023

Very organized and great customer service and care. Reasonable with pricing as well. Great mechanics who solve car issues to the best of the abilities with pleasing results. More

by Rhaney91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Report | Print
Nov 20, 2023 -

Honda of Downtown Los Angeles responded

Hello Rhaney91, Marc, and Honda of DTLA Team would like to thank you for being our loyal customer and we truly appreciate your trust in us with your vehicle needs. Drive Safe! Dealership Guest Relations

November 17, 2023

Great service, communication, and friendly. My service advisor answered all my questions and concerns in a timely manner. More

by BRAVO138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Reyes
Report | Print
Nov 17, 2023 -

Honda of Downtown Los Angeles responded

Hello BRAVO138, Jose Reyes and Honda of DTLA would like to thank you for this wonderful review, the entire Team greatly appreciates it. Please remember to let us keep taking care of your vehicles future service needs. Drive Safe! Dealership Guest Relations

November 17, 2023

He was Very helpful he help us on everything that we needed and was amazing More

by BTZYLUNA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Esteban
Report | Print
Nov 17, 2023 -

Honda of Downtown Los Angeles responded

Hello BTZYLUNA, Kevin Esteban, and Honda of DTLA would like to thank you for your kind words, we appreciate you taking the time for this awesome review. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

November 17, 2023

Great customer service. They were very helpful and worked really hard to make sure that I was satisfy with my purchase and overall experience! More

by SHAQUIELRICHARDSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gulalie Ansari, Kevin Rivera
Report | Print
Nov 17, 2023 -

Honda of Downtown Los Angeles responded

Congratulations SHAQUIELRICHARDSON, Gulalie Ansari, Kevin Rivera, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

November 16, 2023

Sold a car with one key and wanted additional money for second key. Sold a car that “supposedly” went thru a multi point inspection before the sale but required several trips to the service center afterwa More

by bobm3399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Esteban
Report | Print
November 15, 2023

Adam and Michael are very professional and attentive. The customer service they provided went above and beyond what we expected. More

by jeeep23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ibarra, Adam Barragan
Report | Print
Nov 15, 2023 -

Honda of Downtown Los Angeles responded

Hello jeeep23, Adam Barragan, Michael Ibarra, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

November 15, 2023

Awesome team, took their time to meet my needs. Thank you for your support and time. More

by GEEGEE.RUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibneias Mendoza
Report | Print
Nov 15, 2023 -

Honda of Downtown Los Angeles responded

Hello GEEGEE.RUIZ, Ibneias Mendoza, and Honda of DTLA would like to thank you for this wonderful review, the entire Team greatly appreciates it. Please remember to let us keep taking care of your vehicles future service needs. Drive Safe! Dealership Guest Relations

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