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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,302 Reviews
Call Dealership (213) 319-3918

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,302 Reviews of Honda of Downtown Los Angeles

June 10, 2024

Bad service lies about life insurance problem with the car no answer the phone problem with the engine More

by SILVERADO714
Recommend Dealer
No
Employees Worked With
Lui Romeo, Jorge Valle, Casar Martinez
Report | Print
Jun 10, 2024 -

Honda of Downtown Los Angeles responded

Hello SILVERAD0714, Please accept our apologies for your recent experience with us. Allow me to get you to a Sales Manager so you can discuss your concerns in detail. Please call me at (213) 234-2130. Respectfully, Gladys Dealer Guest Relations

Helpful
June 10, 2024

This dealership was no hassle from start to finish. I am very satisfied with my choice. More

by ERBYETA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez, Jonathan Castro
Report | Print
Jun 11, 2024 -

Honda of Downtown Los Angeles responded

Hello ERBYETA, Miguel Gonzalez, Jonathan Castro, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

Helpful
June 09, 2024

Excelente servicio y siempre son amables los he recomendado con mis familiares y amigos gracias More

by Ofelia Librado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Alvarez
Report | Print
Jun 10, 2024 -

Honda of Downtown Los Angeles responded

Hola Ofelia Librado, Raul Alvarez, y el equipo Honda of DTLA quisiera agradecerle por ser nuestro cliente leal y realmente apreciamos su confianza en nosotros con las necesidades de su vehículo. ¡Conduzca con seguridad! Relaciones con los huéspedes del  concesionario

Helpful
June 09, 2024

clean and friendly. customer service was excellent. Bryan Walker walk me through the process effortlessly. More

by dolucas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ke'Sean Zachery, Brian Walker
Report | Print
Jun 10, 2024 -

Honda of Downtown Los Angeles responded

Hello dolucas, Ke'Sean Zachery, Brian Walker, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

Helpful
June 09, 2024

We love coming to Honda Los Angeles Cesar Flores did an amazing job Also Matt Lemus they both were amazing Great Customer Service More

by NORMAS1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Lemus, Cesar Flores
Report | Print
Jun 10, 2024 -

Honda of Downtown Los Angeles responded

Hello NORMAS1978, Matt Lemus, Cesar Flores, and Honda of DTLA would like to thank you for your kind words, we appreciate you taking the time for this awesome review. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

Helpful
June 09, 2024

The dealership had excellent service. They did not try to upsell me on anything unnecessary. More

by ERINCHAPMAN159
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Posell, Joaquin Arce
Report | Print
Jun 10, 2024 -

Honda of Downtown Los Angeles responded

Hello ERINCHAPMAN159, Joaquin Arce, Sarah Posell, and Honda of DTLA would like to thank you for your kind words, we appreciate you taking the time for this awesome review. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

Helpful
June 09, 2024

Excellent service! Communication was easy and it was nice to be able to wait at the customer lounge until the maintenance check is complete. More

by YEIYOUNG.CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Carpio
Report | Print
Jun 10, 2024 -

Honda of Downtown Los Angeles responded

Hello YEIYOUNG.CH, Jorge Carpio, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

Helpful
June 08, 2024

The 2024 Honda Accord Hybrid Sport I purchased had some small scuff marks on the front right side of the bumper. It was repaired promptly. More

by HTRUONG_86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanni Rivera
Report | Print
Jun 10, 2024 -

Honda of Downtown Los Angeles responded

Hello HTRUONG_86, Geovanni Rivera, and Honda of DTLA would like to thank you for this wonderful review, the entire Team greatly appreciates it. Please remember to let us keep taking care of your vehicles future service needs. Drive Safe! Dealership Guest Relations

Helpful
June 07, 2024

I take my car in dealer. it should take one hr fifteen .it take six hours that was way too long.god is good Marie Ramos-Halliday More

by beautifulqueenie1011@gmail .com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forget name
Report | Print
Jun 07, 2024 -

Honda of Downtown Los Angeles responded

Hello beautifulqueenie1011@gmail.com, Honda of DTLA would like to express our sincere apology for the length of time that your vehicle was in our service department. I would like to have our Service Manager speak with you and get more details so that we can address your concerns with our team, but I can't pull up your information with the above name, please feel free to call me at (213) 234-2130. Respectfully, Gladys Dealer Guest Relations

Helpful
June 06, 2024

A good experience and an excellent Deal at Honda of Downtown Los Angeles. Thanks to everyone who help me with my purchase, I recommend this Dealership . More

by oscar-quintero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amalia Pineda
Report | Print
Jun 06, 2024 -

Honda of Downtown Los Angeles responded

Congratulations oscar-quintero, We're happy to hear Amalia Pineda was great to work with! Thank you for your review and for choosing Honda DTLA! Drive Safely! Dealer Guest Relations

Helpful
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