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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,301 Reviews

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,301 Reviews of Honda of Downtown Los Angeles

July 23, 2023

Amazing service, very attentive was the best customer service the place was very clean and it gave a peaceful mind knowing that my car was in the right hands. More

by G123mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 25, 2023 -

Honda of Downtown Los Angeles responded

Hello G123mari, Anthony and Team Honda DTLA would like to thank you for sharing your recent experience with us, we greatly appreciate this review. Drive Safe! Dealership Guest Relations

July 23, 2023

Super Friendly and Great Service it’s clean personal very helpful they show care for you More

by razomojica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lui Romeo, Roger Zurita, Ke'Sean Zachery, Maria Morales, Tony Rodriguez, Carlos Torres, Jorge Valle, Jonathan Hernandez, Jorge Carpio, Victor Saucedo
Jul 25, 2023 -

Honda of Downtown Los Angeles responded

Hello razomojica, Team Honda DTLA would like to thank you for sharing your recent experience with us, we greatly appreciate this review. Drive Safe! Dealership Guest Relations

July 23, 2023

Overall nice service, but the wait time is always long and packed. Hope to have shorter wait time More

by Seraphina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 25, 2023 -

Honda of Downtown Los Angeles responded

Hello Seraphina, Team Honda DTLA would like to thank you for sharing your recent experience with us, we greatly appreciate your feedback in this review. We also apologize being long, we try to schedule accordingly and yet there are still vehicles that come in unexpectedly for emergency. We will continue to listen to the Voice of Our Customers and move forward decreasing wait time. Drive Safe! Dealership Guest Relations

July 22, 2023

Kevin was patient and took his time to show me many different cars in stock. After the purchase he helped by answering questions I had and offering his time if I ever had any other questions. Making a More

by ALICIAJ40
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Esquivel
July 22, 2023

Everyone was is a great mood / great attitude! Was able to answer all of our questions and concerns. More

by Crystal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aline Ramos, Andy Gonzalez, Jorge Carpio
July 22, 2023

No son muy claros en los precios y los por eso hay mucha confusión a la hora de ir con el departamento de financiamiento More

by sramirez87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aline Ramos, Irene Mendez, Victor Saucedo
July 22, 2023

They were good about diagnosing the issues with my car but I went somewhere else for the labor because Honda’s prices were ridiculous. More

by Daisy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
July 22, 2023

Vanessa was Very Helpful and made it an easy process everyone involved in the process was professional and they all understood our needs and wants More

by LGONZA0616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Neocelo, Misael Samayoa
July 22, 2023

Some days are good some are not, I guess it depends on who’s your dealer More

by clara63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Castillo
July 21, 2023

Good sales man very informative and good customer services would definitely come back thank you for your service! More

by Veronica Felix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joaquin Arce
Jul 21, 2023 -

Honda of Downtown Los Angeles responded

Congratulations Veronica Felix, Joaquin Arce and Honda of Downtown Los Angeles would like to say thank you for choosing us and for this wonderful review, we greatly appreciate it. Drive Safe! Dealership Guest Relations Manager

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