Honda of Denton - Service Center

Chase Rasmussen is a wonderful Service Advisor! I Love how Chase makes "me" feel... He takes the time not only to explain the needs of "my" vehicle, but he also chats a bit with the customer about t I Love how Chase makes "me" feel... He takes the time not only to explain the needs of "my" vehicle, but he also chats a bit with the customer about their day to day life. He goes above and beyond what is Title is. The dealership is always clean! The coffee or coco is always ready for customers. A very friendly environment to walk into! More

Timing Belt Replacement I took my 2006 Honda Odyssey in for what I thought was a valve problem. I described the clicking noises to Craig Baker and he had me bring in my van i I took my 2006 Honda Odyssey in for what I thought was a valve problem. I described the clicking noises to Craig Baker and he had me bring in my van in the evening so that it could be evaluated upon a cold start up. Later the next day, Mr. Baker called me and gave me a detailed evaluation of the noise. He was up front, straight to the point, and didn't try to over sell. On one issue, I stated that I would get it done later, as it wasn't as imperative. He didn't try to cajole or argue; and he didn't make me feel stupid. The estimate given to me didn't have any hidden costs, and my van was ready when promised. Thank you for doing an excellent job, Mr. Baker. More

Excellent service department I have been taking my Honda’s to the Honda of Denton service department for several years now. They always provide excellent service in a timely manne I have been taking my Honda’s to the Honda of Denton service department for several years now. They always provide excellent service in a timely manner. Chase and Ali are very attentive and explain everything in detail. Have never been pressured into getting additional services at time of my scheduled services. More

Oil change and Transmission Service Even without an appointment, the oil was changed in an acceptable time period. Also, the transmission service was completed sooner than I expected it Even without an appointment, the oil was changed in an acceptable time period. Also, the transmission service was completed sooner than I expected it to be completed. My service technician was George Hansen and he was most helpful and cordial in a most professional way. More

Went in for an oil change I took my car to get a oil change and tire rotation. Ali was exceptional, he took care of me from the beginning and made the service great. Will defin I took my car to get a oil change and tire rotation. Ali was exceptional, he took care of me from the beginning and made the service great. Will definitely take my car back Ali. More

Excellent Service visit My car was taken immediately back, they kept me updated on the remaining time, explained the results of the visit in detail, made recommendations but My car was taken immediately back, they kept me updated on the remaining time, explained the results of the visit in detail, made recommendations but were not puchy, and offered me a fair price for the services my car needed. Great job! More

Great Service! Our service advisor, Ali Pensado, is always very helpful in explaining the work needed and car’s status. He is definitely a customer first person and Our service advisor, Ali Pensado, is always very helpful in explaining the work needed and car’s status. He is definitely a customer first person and an asset in the dealership. More

Recall Service - only pleasant surprises I called in to schedule a recall service. My hold time was only a couple minutes, at most, and they were able to schedule me for the day and time of I called in to schedule a recall service. My hold time was only a couple minutes, at most, and they were able to schedule me for the day and time of my first request. I brought the car in about 15 minutes before my appointment. Complementary bottled water and popcorn were available while I waited for the 1-hour job to be completed. It took about 15-20 minutes longer than expected, but I received my car back with a complementary 26-point safety inspection and car wash. More