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Honda of Denton - Service Center

Denton, TX

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88 Reviews

88 Reviews of Honda of Denton - Service Center

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September 25, 2024

editing a 1 star review to a 5 star review after speaking to Nadia and Hall. thank you for taking the time to listen to the feedback raised and going above and beyond to assure me that changes would be made More

by em.94
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hall Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
July 27, 2024

Ariana was very helpful she was also very patient and very kind she needs a raise!! More

by aaliyahmckenzie25
Recommend Dealer
Yes
Employees Worked With
Hall Chapman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariana Mckenzie
Sep 11, 2024 -

Honda of Denton responded

Thank you so much. We're glad to see that Ariana gave you a great Honda of Denton experience.

February 05, 2024

This is one of the worst service center. They did something to my Odyssey after oil change service and it got stopped in the middle of freeway. Please Never go to this show room. Worst s More

by timmazipet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denzle Afrifa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Vogt, Rob Tharp
Feb 09, 2024 -

Honda of Denton responded

timmazipet, Hall Chapman, our Service Director is trying to reach you regarding a resolution. You may call me directly at 214-592-2912. George Vogt

October 11, 2023

My CRV was driving fine when suddenly all the warnings started flashing on the dashboard. The intake person said the car was in terrible shape and required a diagnostic. So, I paid $200 at the Denton Hond More

by Smart nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denzle Afrifa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Vogt, Rob Tharp
Oct 31, 2023 -

Honda of Denton responded

Smart Nana, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. I would like to discuss this with you at your convenience. Please call me at 214-592-2912. George Vogt

December 09, 2022

I brought my 2019 Civic in for B1 service. The service staff refused to provide B1 service unless I paid for nonsensical services, such as lubricating the shifter (the vehicle is an automatic) More

by drvenkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service staff
September 29, 2021

Booking appointment was easy, advisor was great, service was quick. Overall good experience. Thank you More

by rrivera1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Chandler, Ryan Durst
Sep 30, 2021 -

Honda of Denton responded

Hi. Thank you so much for your kind words about your experience here at Honda of Denton. We try every day to satisfy our customers and it’s always nice to know when we succeed. Feel free to reach out to us if you need anything. Have a wonderful day.

February 01, 2021

Ali in service was amazing!! He was so nice and helpful. I hope I always get him when bringing my vehicle in for service. He went over everything with me!! More

by Trishlynn59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali
Feb 05, 2021 -

Honda of Denton responded

Hello, thank you for your kind review; we are happy to pass along your comments to Ali here at Honda of Denton!

February 01, 2021

Friendly, helpful, and knowledgeable would be the way I describe Denton Honda to others. Took my 2010 Honda Crosstour in for a rattle in the steering and they located the sound but said it did not require More

by leek69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner
Feb 05, 2021 -

Honda of Denton responded

Hello, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 22, 2021

The service department did a fantastic job on our vehicle. We were updated throughout the entire repair process and the car was ready when promised. More

by BK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 25, 2021 -

Honda of Denton responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

January 21, 2021

A very pleasant visit. They talked to you and explained what was being done and kept me informed on the time progress. They treated me as I am sure they would want to be treated! I plan to be a long term More

by wennis5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner and Mile
Jan 24, 2021 -

Honda of Denton responded

Thank you so much for your positive comments about Honda of Denton! If you have any further questions, please give us a call. We're always happy to help!

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