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Honda of Concord

Concord, NC

5.0
4,211 Reviews

7650 Bruton Smith Boulevard

Concord, NC

28027

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Showing 4,214 reviews

September 17, 2011

Dawn did a great job in helping us purchase our 2012 Honda Pilot! Great buying experience and friendly service thought process! Great job Dawn! Thanks More

by ddriggars
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dawn Fuller
September 13, 2011

Great sales person. Was not pushy and very attentive. From the time i arrived at the dealership, i was taken care of. Was introduced to sales manager and also the service manager. Would definetely recomm More

by brito252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Fuller
September 12, 2011

I purchased a 2008 Honda CRV from Honda of Concord on Sept 10th 2011. Every salesperson that I came in contact with was professional and courteous. Doug Ford did an outstanding job to find the vehicle th More

by robincudd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ford
September 12, 2011

Demetrius Parson was the gentleman I worked with while buying my 2011 CR-V and he was fantastic. Awesome customer service - best car buying experience I have had to date. Got a tour of the shop and was ve More

by numa1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Parson
September 11, 2011

I found the dealership to be very helpfull in the search for the exact car that i wanted. The sales Associate was very helpfull in the paperwork process, as well as informing me of everything they had to of More

by bcr0115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Teiro, Tom Teiro
September 10, 2011

Honda Of Concord was very helpful in finding the right fit for me. They were patient and made sure to offer every possibility. Chris went the extra mile to get everything I needed to make the experience a More

by lstepp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scotti
September 10, 2011

Lee Brown is the most trustworthy and knowledgeable car salesperson that my family had the good fortune to purchase a car from. This is our second experience with Lee; the reason for rating ok price was More

by Debra Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Brown & Chip, Chip Olin
September 09, 2011

We purchased a new Honda Pilot from Honda of Concord and are very pleased with our new car. Our salesman Tom Teiro and business manager Chris Ijames were very helpful in demonstrating the features of the c More

by Pettigrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Teiro / Chris IJames, Chris Ijames, Tom Teiro
September 07, 2011

This dealer told me they could get the vehicle I wanted. I went over made a deposit and then they called the next day to tell me they could not get what I wanted and made up a bunch of excuses. I was told m More

by cheese7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Fowler, Chip Olin
Sep 09, 2011 -

Honda of Concord responded

We sincerely apologize for the miscommunication. While every attempt was made to acquire the specifice vehicle for this customer, we cannot control the secondary dealership releasing the vehicle. There was a breakdown in communication internally and was quickly resolved the next day prior to these reviews this customer posted. Our hope is that human error will be sufficient enough to allow us to perhaps one day make it right with this customer. Either way we will use this as a training tool to improve our process'.

September 06, 2011

I enjoyed working with Michael Mamam. He was very courteous and knowledgeable about the car and extreamly patient with me!! He understood what I was wanting and worked very hard to provide for my li More

by CRV Queen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mamam, Mike Maman
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