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Honda of Concord

Concord, NC

5.0
3,948 Reviews

7650 Bruton Smith Boulevard

Concord, NC

28027

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Showing 3,949 reviews

April 02, 2012

The employees at Honda did not beat around the bush with me. I was there to get a car and they were there to sell me one. I was so impressed with the way they worked with me when they understood what i coul More

by Marie Krysiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rizk, David Newman, David Neumann
March 31, 2012

Came to dealership for repair service on 2001 Accord; learned of needed expensive service and decided to invest in new vehicle instead of repair. Bought a new Accord after test drive of it and new CR-V. More

by charlie1491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rizk
March 29, 2012

This was the best experience I have ever had buying a car. Kristin was amazing and I was in and out in less than 2 hours, paperwork and all. It was stress free and so easy from start to finish. Thank More

by mrush1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Lents, Kristin Lents
March 29, 2012

I was very pleased with the service I was provided by Dawn Fuller and her expertise on the vehicle I chose. She addressed all my concerns on the CRV. She even had to go pick it up at another dealer beca More

by knobbs77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Fuller
March 29, 2012

By far the best car buying experience. No back and forth haggling, just straight up best price from the beginning ($5,000 less than other dealers). In and out in 2 hours and it was great. Will definately be More

by kmoser01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard
March 29, 2012

The experience with Perry Flythe, the salesman, was very pleasant as it was with all the others who helped us through the process. They know their products and were able to answer all our questions. I boug More

by balljan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Flythe
March 27, 2012

I purchased a Honda Odyssey and traded in my old vehicle at this location. The customer service displayed by Michael Lisenby and Chris Ijames was outstanding. It was a smooth, pleasant experience from sta More

by rissaroozer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lisenby, Chris Ijames, Chris Ijames
March 26, 2012

I purchased a new car and had traded a car. I was very pleased with the Jim and also the manager. They were able to offer a good deal and were able to answer all my questions. It was a good experience and More

by Patricia Prandi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Doyle, Jim Doyle
March 25, 2012

I am satisfied with the car but when i bought all the extras i thought i would be covered l00% but when i came home the papers said i would have to pay $100 per visit and i don't remember being told this More

by dwjames823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dawn
March 25, 2012

If you know what you want and just want to buy a car and be left alone, this is the place for you. However, if you want to buy a car, purchase a service warranty plan, and expect to have service provided t More

by dawn_cloer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike L., Mr. York, Teresa C.
Mar 25, 2012 -

Honda of Concord responded

Dawn Cloer, Please accept our apology. It is not our intent to leave anyone alone, drop calls, or have the customer feel anything other than part of our family. I will be happy to assist in any way. Please contact me directly at 704-979-7502. Shane Purser, Sales Director.

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