Honda of Concord
Concord, NC
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BAIT AND SWITCH- I requested a quote for a new car, Perry said they had the car on the lot and quoted me a price BEGGING Me to come in before they closed that evening to "make a deal." I didn't see the car a said they had the car on the lot and quoted me a price BEGGING Me to come in before they closed that evening to "make a deal." I didn't see the car available online, so I wasn't quite sure they would have it but I drove the hour it took to get there just to learn that I was right. They did not have the car I requested, they had the next model up. He told me the quote he gave me was for a different car that they did not have. Neither Perry or the manager would make this right even though I was told one thing and when I got there shown another. BAIT AND SWITCH. BAD BUSINESS- I will Never use this dealership again. More
I recently bought a 2012 Honda CR-V from the Honda of Concord Dealership. This was my second time buying a car, and the first time spending more than $8,000 for a car. So I was very nervous and a bit re Concord Dealership. This was my second time buying a car, and the first time spending more than $8,000 for a car. So I was very nervous and a bit reluctant to make such a big decision. Tom Teiro took time to look at several cars with me, making my decision very easy and with no regrets. I am very pleased with my car and the great customer service I received from Tom and all the Honda of Concord employees I dealt with. More
I had the pleasure of working with Yolanda and Brian who made sure I left more than satisfied. There was a slight misunderstanding when I went in initially to purchase a car, but Yolanda worked diligently made sure I left more than satisfied. There was a slight misunderstanding when I went in initially to purchase a car, but Yolanda worked diligently and efficiently to ensure I had everything I was looking for, even if that meant having the car of my dreams transferred in from out of state. Brian from the finance department worked extra hard to make sure my payments were affordable and I was able to leave with an even better deal than the one I was initially presented with. I am completely satisfied with the efforts of everyone involved! They both went above and beyond and made me feel as if my happiness and satisfaction were there priority. I would recommend this dealership time and time again. Thank you to everyone for an awesome experience! Chambria B. More
My wife and I are getting ready to start a new family. We wanted a vehicle that had some newer technology as well as a warranty. Kristin and Honda of Concord went above and beyond to find the exact vehic We wanted a vehicle that had some newer technology as well as a warranty. Kristin and Honda of Concord went above and beyond to find the exact vehicle I wanted and were very negotiable with my trade. This is the 2nd car I have purchased from Honda of Concord in the past year and I highly recommend them. More
Had a great experience buying my new Honda fron the Honda Concord Team. Larry Fowler was great to work with and demostrated what true customer service is about. Was truly surprised that I got special attenti Concord Team. Larry Fowler was great to work with and demostrated what true customer service is about. Was truly surprised that I got special attention from the dealership manager, Mike. I have never had the dealership manager get personally involved in showing me a car, let alone in closing the deal. Chris did a great job of explaining the lease paper work. Would highly recommend Honda Concord.Look forward to dealing with Larry and Mike in the future. David M. More
John was extremely helpful with finding the right car for my wife and I and Chip gave us a great deal. Will definitely go back for our next car. my wife and I and Chip gave us a great deal. Will definitely go back for our next car. More
I have been a repeat customer of this dealership for 2 vehicle purchases, body shop work after an auto accident and routine maintenance & service work since 2004. vehicle purchases, body shop work after an auto accident and routine maintenance & service work since 2004. More
Bought my third card from Honda of Concord this past week from Kristen. She not only worked with me via text becuase I couldn t talk on the phone at work, but she was able to have everything ready for me whe from Kristen. She not only worked with me via text becuase I couldn t talk on the phone at work, but she was able to have everything ready for me when I arrived to make the process extremely efficient and seamless! She knew the car and everything I would be getting out of the new Civic vs. what I had in the 2009 Civic I was trading in! She was straight forward and extremely easy to work with! I highly reccomment you see her if you are thinking of buying a new Honda!!!! More
Excellent car buying experience at Honda of Concord. Mr. John Pleasants was helpful in showing me the many car options at the dealership, as well as the special features they each had to offer in accordance John Pleasants was helpful in showing me the many car options at the dealership, as well as the special features they each had to offer in accordance to what best suited my needs. Great price and finance options. I'm happy with my decision and enjoying the new ride. More
We just purchased a new CR-V from Honda of Concord. We shopped around at various dealerships and Honda of Concord gave us the best deal and made us feel like they really cared about our business and makin shopped around at various dealerships and Honda of Concord gave us the best deal and made us feel like they really cared about our business and making us happy. They worked hard to get us a good deal for the exact car I wanted. Robin was great- so nice and on top of things. Would highly recommend this dealership and ask for Robin! More