Back

Honda of Concord

Concord, NC

5.0
3,699 Reviews

7650 Bruton Smith Boulevard

Concord, NC

28027

Directions

By Type

Showing 3,699 reviews

September 10, 2011

Honda Of Concord was very helpful in finding the right fit for me. They were patient and made sure to offer every possibility. Chris went the extra mile to get everything I needed to make the experience a More

by lstepp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Scotti
September 10, 2011

Lee Brown is the most trustworthy and knowledgeable car salesperson that my family had the good fortune to purchase a car from. This is our second experience with Lee; the reason for rating ok price was More

by Debra Jean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Brown & Chip, Chip Olin
September 09, 2011

We purchased a new Honda Pilot from Honda of Concord and are very pleased with our new car. Our salesman Tom Teiro and business manager Chris Ijames were very helpful in demonstrating the features of the c More

by Pettigrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Teiro / Chris IJames, Chris Ijames, Tom Teiro
September 07, 2011

This dealer told me they could get the vehicle I wanted. I went over made a deposit and then they called the next day to tell me they could not get what I wanted and made up a bunch of excuses. I was told m More

by cheese7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Fowler, Chip Olin
Sep 09, 2011 -

Honda of Concord responded

We sincerely apologize for the miscommunication. While every attempt was made to acquire the specifice vehicle for this customer, we cannot control the secondary dealership releasing the vehicle. There was a breakdown in communication internally and was quickly resolved the next day prior to these reviews this customer posted. Our hope is that human error will be sufficient enough to allow us to perhaps one day make it right with this customer. Either way we will use this as a training tool to improve our process'.

September 06, 2011

I enjoyed working with Michael Mamam. He was very courteous and knowledgeable about the car and extreamly patient with me!! He understood what I was wanting and worked very hard to provide for my li More

by CRV Queen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mamam, Mike Maman
September 01, 2011

Great service! They are easy to work with and the service I had on my car was quick. Great experience there and would return in the future! More

by astrauss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor and Brent
August 31, 2011

Tom was by far the best dealer I ever worked with. Not only was he friendly but personable and understanding. He laughed at our jokes and had some of his own. He understood what I needed but took it to an More

by Ronice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Terio, Tom Teiro
August 29, 2011

Very good experience. My wife and I (especially my wife) were Saturn drivers and especially liked the no pressure Saturn sales experience. When Saturn went under, we were left with a car that had lost cons More

by paulditz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demitrius Parson
August 29, 2011

When we arrived at the dealership we were politely approached by a sales representative who was friendly, curtious and knowledgable. He listened to our interest and did not pressure us to up sale. H More

by firechief4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lisenby, Chris Ijames, Chris Ijames
August 27, 2011

Chris is very friendly sales guy.He helped us clear all our requests. We got a very good deal on price of the car. But when we went to finance people, they were not as good as sales guys. Honda of Concord More

by srujankgadi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Scotti
...
362
...