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Honda of Columbia - Service Center

Lexington, SC

4.8
144 Reviews

144 Reviews of Honda of Columbia - Service Center

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November 16, 2017

Traveling Preston Locklear and the Service team were great. My husband was traveling through coming from FL to get home to TN this morning. Our 2010 Accord chec More

by Tammy & Randy Daen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Locklear
Nov 16, 2017 -

Honda of Columbia responded

Thank you for sharing this with us, Tammy & Randy. We're sorry to hear that you had trouble while traveling, but we're glad that our team was able to help and get you back on the road. Thank you for continuing to choose Honda for your purchases and if you're whenever you're back this way, feel free to stop by.

August 07, 2017

Excellent customer service-Beth I recently purchased a new car at Honda of Columbia, my 5th from this dealership. After a month, I noticed a small "defect" and made an appointment t More

by BPL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Bostrom
Aug 07, 2017 -

Honda of Columbia responded

Thank you for taking the time to provide this feedback of your visit to our service department. We're happy to hear Jamie was able to help you with your vehicle and make the process as easy as possible. Thank you for your continued business with our dealership and we look forward to seeing you again!

July 18, 2017

Worth The Ride I travel from Orangeburg to Lexington to have my CRV serviced/repaired. And I have found Jamie Bostrom to be very knowledgeable, professional, and cou More

by Lillian of Obrg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Bostrom
Jul 19, 2017 -

Honda of Columbia responded

Thank you so much, Lillian. We can't thank you enough for visiting us from Orangeburg to get your CR-V serviced and we're glad to hear that Jamie makes it worth it. We'll be sure to share this thoughtful feedback with him. Thanks again!

June 29, 2017

Very pleasant Mr. D'Warren Daniels was a big help and very pleasant and very knowledgeable. My daughter-in-law had bought a Honda Odyssey from Mr. D'Warren and she More

by Patricia Carey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Joseph, D'Warren Daniels, Steve Conti
June 20, 2017

Great Team - 2003 Honda Odyssey Still Going Strong! I purchased my Odyssey from Honda of Columbia over 14 years ago!! I've followed them through their physical relocation to Hwy 378, and am one of the More

by HondaLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Shuping
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott McElroy
May 05, 2017

Prompt, Competent, and Customer-First Quality Service I recently purchased an Acura MDX from Honda of Columbia with Adam as my sales associate. I am happy to say when I needed his assistance after buying More

by Cromer831016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2017

Preston We've been customers since 2010. Preston is our go to person in the service dept and always ensures service is top notch. He is the prime reason we ha More

by Ron Saxton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2016

Preston always deliver top-notch service! No matter how long it's been since I visited the dealership, Preston always remembers me and always delivers top-notch service. He makes me feel like More

by MelissaN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2016

Excellent salesman. Adrian was so respectful , polite and knowledgeable of the product. He worked enthusiastically to help me receive the deal I wanted. He is an asset t More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nedelea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner in service
July 19, 2016

Horrible! I left 3 messages for a service manager, Preston, and spoke with a female manager in sales that left a message for the service department and no one r More

by Nikkilittlebit
Recommend Dealer
No
Employees Worked With
Other Employees : Female in sales department
Jul 20, 2016 -

Honda of Columbia responded

We are extremely sorry for the not returning your messages promptly. I can assure you we do not take customer service lightly. We have made changes in how we are are directing phone calls and we are in the process of adding personnel to help with the increased phone calls. Please give us another chance to earn your business. If there is anything I can do to restore your confidence in Honda of Columbia please Contact me Directly. Thank you, Chris Burns General Sales Manager Honda of Columbia 8032566054