Honda of Cleveland - Service Center

The dealership personnel were friendly and helpful The service advisor was very helpful and explained the procedures in detail. The invoice breakdown was concise and complete. The waiting area was we The service advisor was very helpful and explained the procedures in detail. The invoice breakdown was concise and complete. The waiting area was well lighted and comfortable. More

It was a great experience. We had a great and easy service job performed on our Honda last week. I always use Mark Duncan as our service manager. He insures that we get everyt We had a great and easy service job performed on our Honda last week. I always use Mark Duncan as our service manager. He insures that we get everything done right and in a timely manner. He is also a friendly guy who knows exactly the what needs to be done. Thanks Mark. More

Always good service Mark's ability to make his customers comfortable and trusting of his advice is a special talent. I have no complaints about my service visits. Mark's ability to make his customers comfortable and trusting of his advice is a special talent. I have no complaints about my service visits. More

Awesome employees I love Honda of Cleveland! Every time I go to get my car serviced all of the employees are so friendly and helpful. William was especially awesome las I love Honda of Cleveland! Every time I go to get my car serviced all of the employees are so friendly and helpful. William was especially awesome last time I was there! They always have your best interest in mind and they all know their stuff. More

Friendly, helpful, and knew everything I needed to know I have gone to Honda for my service on our 4 vehicles for many years now, and it seems as if they have improved even more. Mark Duncan is so very nic I have gone to Honda for my service on our 4 vehicles for many years now, and it seems as if they have improved even more. Mark Duncan is so very nice and Shane Hamby was so nice also. They are really good and friendly workers and get the job done timely and correctly. They are efficient but also interested in what you are asking.. More

Fast, friendly, great service! Every time I come to Honda of Cleveland I have a great experience! Everyone is so friendly and they helped me with all my questions and needs. Fast se Every time I come to Honda of Cleveland I have a great experience! Everyone is so friendly and they helped me with all my questions and needs. Fast service too! More

Service Mark my service manager was actually sick but stayed and made sure I was taken care of and that is rare in today's society . Mark my service manager was actually sick but stayed and made sure I was taken care of and that is rare in today's society . More

Great service I have had great service in my vehicle. Mr. Lee is exceptional great employee. He always has smile on face, friendly, and listens to customer. He is t I have had great service in my vehicle. Mr. Lee is exceptional great employee. He always has smile on face, friendly, and listens to customer. He is the best is service area. More

Courteous and helpful I needed a key as I had bought a used Accord without one key. My oil change and checkout plus making of a key was finished well within an hour's time I needed a key as I had bought a used Accord without one key. My oil change and checkout plus making of a key was finished well within an hour's time. More

Excellent service I bought a 2008 Honda Civic SI brand new back in 2008. Since then I have always brought my car in for whatever work needed done. Mark has always been I bought a 2008 Honda Civic SI brand new back in 2008. Since then I have always brought my car in for whatever work needed done. Mark has always been my go to guy whenever I bring the car in. Just recently, my car had over heating issues which caused the car to need a new engine. Mark Duncan went above and beyond what he had to do in order to make sure I was taken care of. I would recommend this dealer to anyone simply based off the excellent care given in the service department. Mark has always been a very easy going and great guy to work with. 5 stars. More