Honda of Cleveland - Service Center

Let me start by saying I am an Industrial Engineer and Industrial Electrician. I had an issue that I could not correct on a 2016 Honda Civic. The dash display gave me The following warnings after changi Industrial Electrician. I had an issue that I could not correct on a 2016 Honda Civic. The dash display gave me The following warnings after changing the rear brakes: Electronic Parking Brake Problem, Tire Pressure Monitor Problem, Brake System Problem, Brake Hold System Problem, Power Steering System EPS Problem, Vehicle Stability Assist (VSA) Problem, Hill Start Assist Problem, Drive Carefully System Initializing…. Let it be stated that the Power Steering is working as it always has, and the Emergency brakes are engaging and holding the car. I took it to the Dealer to see if they could locate the issue. They came back wanting me to pay $2,624.30 for repairs. They want to replace the rear caliper assy. And the sub harness for the wheel speed sensor/parking brake actuator damaged. The issue is the parking brake WORKS. When I jacked the car up and spun the wheel and it spun. Then put on the parking brake and I could not spin the wheel. I would be very skeptical of any work done at this dealership. I will never return. When I ask what makes him think the brake caliper is bad, I was told he is a master mechanic and he knows. More

10/10 would recommend Lamar an Honda of Cleveland! super easy going person! Won’t go anywhere else! super easy going person! Won’t go anywhere else! More

Best salesman there is! Makes sure he helps you in every possible way he can. I would not recommend buying a car from anyone else ! Makes sure he helps you in every possible way he can. I would not recommend buying a car from anyone else ! More

Very friendly person and willing to go out of his way to help people. Very professional! help people. Very professional! More

I highly recommend Honda of Cleveland. The service department is awesome. If you are looking for great quality work Honda is the place to go. The service department is awesome. If you are looking for great quality work Honda is the place to go. More

We were traveling on vacation through TN when my 2007 Accord started acting up. We quickly located this dealership and we were able to get the car there. It was past 6 PM so we did not expect anyone fr Accord started acting up. We quickly located this dealership and we were able to get the car there. It was past 6 PM so we did not expect anyone from the Service Dept to be there but William Oltz was there working late. I explained my situation and Will offered to let us use their loaner car to get to a hotel and that he would work my car in first thing in the AM since we were on vacation. We spent a nice night in Cleveland and the next morning Will called with the info they had located the problem and they would quickly be able to fix it and get us on our way. This service was really outstanding and we really appreciated everything Will did for us. This is the best dealership I have ever worked with. More

I took my vehicle in for an oil change and in the past they would always check the light and let me know if any of them were not working and would offer to change them. I knew I had some lights not workin they would always check the light and let me know if any of them were not working and would offer to change them. I knew I had some lights not working so when I went to pick up my vehicle I asked the service advisor about than and he said they don’t check the lights anymore however when I received my paperwork they have the exterior lights checked green (checked and excellent at this time). If they were not checked then maybe they should behave put that as n/a or something. So now I really don’t know if any of they other things on the list were checked or just received the green check. More

The best customer service ever! to have your car serviced at. My new home! They made me feel like family and welcome to have your car serviced at. My new home! They made me feel like family and welcome More

If you want a trust worthy mechanic then you want to bring your car to Honda of Cleveland and see Mark. I don’t trust anyone else with my car, because my family being safe is more important than anythi bring your car to Honda of Cleveland and see Mark. I don’t trust anyone else with my car, because my family being safe is more important than anything. More

Mark is great! I can call anytime and know that I can depend on him to take care of my car needs. I always recommend Mark to anyone in need of service for their car I can call anytime and know that I can depend on him to take care of my car needs. I always recommend Mark to anyone in need of service for their car. More