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Honda of Cleveland
Cleveland, TN
1,574 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,574 reviews
July 07, 2021
Such a great experience! Jerry was so helpful and patient. I was concerned about feeling pressured, but that was not the case at all. Jerry showed me all my options and helped me choose the perfect c patient. I was concerned about feeling pressured, but that was not the case at all. Jerry showed me all my options and helped me choose the perfect car for me. I absolutely LOVE my new Honda! More
by hollyfj
Employees Worked With
Jerry Anderson
July 05, 2021
Jessica, Michael and Lindsey made my first new car purchase outstanding. They were upfront, prompt and responsive to my needs as a new customer. Michael gave me a full tour of the vehicle, answered my purchase outstanding. They were upfront, prompt and responsive to my needs as a new customer. Michael gave me a full tour of the vehicle, answered my questions and even fed me a hot dog on my way out. It was truly a pleasure to do business here. More
by cpatty20
July 03, 2021
This was the best experience. Amazing people was nothing but friendly. but friendly. More
by Katlynn
July 01, 2021
I will start by saying I went to have my 2016 Honda Civics air refueled. They couldn’t fill my car with freon and said the air condenser was leaking. They informed me of the extended warranty that Hond Civics air refueled. They couldn’t fill my car with freon and said the air condenser was leaking. They informed me of the extended warranty that Honda had placed on condensers for 2016-2019 models. I contacted Honda Motor Company and was advised to take it to a Honda Dealership. So I took it to Honda of Cleveland. I was informed that my condenser had road hazard damage and wasn’t covered along with a bad compressor. The estimated cost was $2700. So I picked my car up and took it to another certified mechanic hoping to get my car fixed at a cheaper rate. I was then informed the only thing wrong with the condenser is corrosion which is why Honda Motor company extended the warranty on this model. There is absolute no road hazard issue of any kind. Also my compressor isn’t bad either. So now I have had 2 mechanics verify this. I contacted Honda Motor Company with my documented proof and now they are agreeing to cover my confessor under the warranty. More
by mdcass1974
Employees Worked With
Matt Woodlief, Roger Russell
June 29, 2021
Our time at Honda of Cleveland was a breeze! Thank you to Zach who went above and beyond to help us and get us an amazing deal! The entire process was great! We will be returning customers for sure! Zach who went above and beyond to help us and get us an amazing deal! The entire process was great! We will be returning customers for sure! More
by Brittanyhirko
Employees Worked With
Zach Graham
June 17, 2021
Michael Ray was was wonderful to work with. He made the buying experience so easy. He went above and beyond to help my husband and I. We love our Honda! buying experience so easy. He went above and beyond to help my husband and I. We love our Honda! More
by LCross
Employees Worked With
Michael Ray
June 15, 2021
Lindsey and Michael went ABOVE AND BEYOND to get me in a great vehicle! We hit a few hiccups but they worked with me to get me a great deal. I highly recommend Honda of Cleveland great vehicle! We hit a few hiccups but they worked with me to get me a great deal. I highly recommend Honda of Cleveland More
by virginiaholloway5
Employees Worked With
Mike Hamby, Michael Ray
