Honda of Cleveland

Rock Star Treatment for this ol' country boy Here is the difference, most dealers try so hard to get the sell (that’s their job) they great you with “Let me show you this”, “You need this” or “Wh Here is the difference, most dealers try so hard to get the sell (that’s their job) they great you with “Let me show you this”, “You need this” or “What payment you looking for?” When I talked to Chris Petty, he said “How can I help you?” and “What can I do for you?” You see the difference? Chris started out putting “you” first. The whole dealership is that way! Truth is, there are as many car dealers as fast food places, selling every make, model, color and year with options I didn't even know existed. The folks at Honda of Cleveland know that and you feel it the moment you arrive at the lot. The whole business seems to be based on trust, no pressure, and customer service. In fact, we looked over some Civics, found one we liked, drove it, told Chris and he did the rest. I got a cup of coffee propped my feet up and relaxed while Chris and others would occasionally walk by to fill me in on the status. I would just smile and get back to watching the game on TV. I felt like a rock star or something. I was somebody! To top off everything else I walked back to re-fill my coffee cup and there was a lady in the service department, getting the same “Rock Star” treatment. I just smiled and went back to relaxing. More

Purchasing a new Honda Accord My experience in buying my new accord at Honda of Cleveland was organized and Doug went above and beyond to guarantee a smooth transition .. T My experience in buying my new accord at Honda of Cleveland was organized and Doug went above and beyond to guarantee a smooth transition .. T More

THEY DON'T INSPECT THE USED CAR'S THEY SELL Don't buy a used car from them! They say they inspect every used car before they sell. Well they don't I bought a 2003 passat from them on 4/4/15 Drov Don't buy a used car from them! They say they inspect every used car before they sell. Well they don't I bought a 2003 passat from them on 4/4/15 Drove 6 hour's to get it and had to work that night so was in a hurry to get back on the road so i Inspected it the next day Half the light bulb's were blown Serpentine belt was dry cracked bad and the tire's looked okay but driving at 55mph the whole car shooked and went to get new tire's and the wheel lock key is missing and on top of that I wouldn't let that detail department clean my boxer's xxxx quick job they did... BUYER'S BEWARE OF THIS BUNCH More

Worth the Drive from Atlanta! Avoid ATL dealers & go here! After a weekend of dealing with your prototypical used car salesmen at several Honda dealers around Atlanta, I expanded my search radius to 75 miles a After a weekend of dealing with your prototypical used car salesmen at several Honda dealers around Atlanta, I expanded my search radius to 75 miles and this dealer popped up with fantastic list prices for their vehicles. I decided to make the 2 hour trip to check it out, and boy was that the best decision I made. It was a pleasant surprise to finally deal with a salesman who treats you with respect, shares your same values of honesty/integrity, and doesn't double talk. The dealers around Atlanta really need to do some benchmarking at this place. Customers don't like being lied to and want to be treated with respect. All in all it was a great experience here. Definitely worth the two hour drive from Atlanta. My only knock on this place is to be careful with the add-on's they try to get you to buy. They will default several add-on's to your deal, and you have to specifically tell them "no" I don't want that. Don't be afraid to ask questions. I think all dealers do this, but I figure this is where they make their profit since the MVP pricing on the actual vehicle is so low. In this case it was $5200 below MSRP on the Honda Oddysey. More

Best and easiest purchase i've ever made! I just purchased my 2015 Honda Accord Sport at Honda of Cleveland and the staff was so polite and helpful. They made my experience so easy and painle I just purchased my 2015 Honda Accord Sport at Honda of Cleveland and the staff was so polite and helpful. They made my experience so easy and painless, it was by far the best purchase I've ever made! One of the staff members offered to come out and show me how to use all the new devises that was unfamiliar to me and he even connected my phone to the Bluetooth device. Thank you Honda of Cleveland for making my day!!! More

No more battles to buy a car My approach in dealing with auto dealerships is I am going into battle to protect my interest and negotiate a fair price. I went to Honda of Cleveland My approach in dealing with auto dealerships is I am going into battle to protect my interest and negotiate a fair price. I went to Honda of Cleveland and had the exact opposite experience. I was going to by a used car that would fit in my budget. After LISTENING, we showed me several options. One of the options was a new Honda Civic 2014. With the incredible pricing, much better than the other Honda dealership, and low interest rate I was able to have a new car and within my budget and with the better pay out due to the interest difference. It is the first time my needs and interest were met WITHOUT going to battle to buy a car. More

Great Dealership ! We made a deal over the phone on a Monday morning. I went after work to sigh the paperwork and it was exactly as we discussed. They three Accords ! We made a deal over the phone on a Monday morning. I went after work to sigh the paperwork and it was exactly as we discussed. They three Accords that were the trim with the exact options I wanted. I took me long to pick which color I wanted than it did for us to finalize the deal. I have been back twice for service. Both times they were faster and less expensive than expected. So far they have proven to be honest and fair. More

buyer beware Purchased a used car at $19,000 only to find out within 2 days that it needed a $5,000 transmission job they do not stand behind what they sell will n Purchased a used car at $19,000 only to find out within 2 days that it needed a $5,000 transmission job they do not stand behind what they sell will never purchase or recommend these shady people to anyone More