Honda of Cleveland Heights - Service Center

Have a good Experience with Sales Rep Jed I found the staff very helpful and couteous. Jed went out of the way to help me address an issue which was happening intermittently & was not identifi I found the staff very helpful and couteous. Jed went out of the way to help me address an issue which was happening intermittently & was not identified during my earlier visit. More

Georgiann Perno and the Service Department I've dealt with Motorcars Honda for over 25 years. I return because of the excellent service and sales departments. Georgiann Perno is the best! O I've dealt with Motorcars Honda for over 25 years. I return because of the excellent service and sales departments. Georgiann Perno is the best! On a 10 point scale, where 10 is the best, she's an 11! More

Motorcars Honda..awesome I appreciate talking with Georgiann in service that I have dealt with and trust for years! They work to save you money when possible on repairs & main I appreciate talking with Georgiann in service that I have dealt with and trust for years! They work to save you money when possible on repairs & maintenance.She had one of the salesmen,Bob,talk and show me the Honda HRV that I am interested in. He was very knowledgeable and helpful. More

Very quick and informative My experience was helpful and informative. The customer service in the service was good and attentive. In the beginning I was afraid of going to deale My experience was helpful and informative. The customer service in the service was good and attentive. In the beginning I was afraid of going to dealerships but I love the hours and the honesty and the care for their customers. More

Very smooth running place. The whole process from the moment I walked in to the moment I walked out was very easy. Angela Lamar took care of me and I will never go to anyone bes The whole process from the moment I walked in to the moment I walked out was very easy. Angela Lamar took care of me and I will never go to anyone besides her she's a phenomenal service advisor. Even my mechanic Derron, was there for me with everything I needed to know. More

Great service experience! I recently got my CRV taken care of at this service center. C'Onte is always the person to go to; he listens carefully and pays great attention to det I recently got my CRV taken care of at this service center. C'Onte is always the person to go to; he listens carefully and pays great attention to detail. He is very honest, and when he assures, he always delivers. It is a great experience to work with him every single time. More

Great service department Melissa Evans met me within a minute of pulling in for my appointment. She was knowledgeable and efficient in setting the service plan. She provided a Melissa Evans met me within a minute of pulling in for my appointment. She was knowledgeable and efficient in setting the service plan. She provided an update after less than the promised hour. I left very happy and will return again when I need service. More

Easy Service Very accommodating. Next day appointment. Could have had same day if I wanted. Impressed with new intake process in new garage. Pleasant atmosphere. Very accommodating. Next day appointment. Could have had same day if I wanted. Impressed with new intake process in new garage. Pleasant atmosphere. Car was ready when I returned. More

Excellent customer service saves the day! Really appreciated the extra effort by C'ontae Prescott to help work through a tricky service call scenario that spanned three days. His tenacity on r Really appreciated the extra effort by C'ontae Prescott to help work through a tricky service call scenario that spanned three days. His tenacity on rectifying a misunderstanding with my original service appointment and minimizing the subsequent disruption to my work day on the return trip to the service department was impressive. Keep up the great attitude and service-oriented approach! More

Quick and professional My car was finished in the amount of time stated. C'ontae Prescott was professional, nice and explained the service done on my car. When he didn't kno My car was finished in the amount of time stated. C'ontae Prescott was professional, nice and explained the service done on my car. When he didn't know the answer, he asked a colleague. He walked me to my car and was very communicative. A good experience overall. More