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Honda of Cleveland Heights
Cleveland Heights, OH
3,215 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 3:00 AM
Tuesday 7:30 AM - 3:00 AM
Wednesday 7:30 AM - 3:00 AM
Thursday 7:30 AM - 3:00 AM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 3,215 reviews
January 14, 2022
My name is Pastor Viola Brown, and I went in to the Cleveland Heights Honda Dealership on Thursday, January 13, 2022, with the intention of purchasing a used vehicle. I had a 1PM appointment and was p Cleveland Heights Honda Dealership on Thursday, January 13, 2022, with the intention of purchasing a used vehicle. I had a 1PM appointment and was promptly introduced to Elijah McDougall a sale associate. He was very courteous, polite and informative. He asked what I was looking for and I shared my need for a used vehicle with a third row to accommodate my grandchildren and parishioners that I pick up for church services weekly. He showed my cars that met my needs, and I chose on that I felt would fit the bill. The car buying process is a timely one, however, during the time that it took to do all the necessary paperwork, detailing, etc., Elijah continued to make sure that I was comfortable and that any need that I might have that he could accommodate was met. I am driving my new car and I am quite happy with it. More importantly, the overall car buying experience at Honda Cleveland Heights. I would recommend this dealership and Elijah McDougall to my friends and family. Elijah is an exceptional young man. He is professional, approachable and quite courteous. More
by violabrown312
Employees Worked With
Elijah McDougall- (5 (five) stars)
October 28, 2021
Sold me a used car. No spare tire, never told me.. my bad I guess. The best yet they told me they would call me when my plates arrived. The gave me a 45 day plate.. the runs out in 4 days. The state of ohi I guess. The best yet they told me they would call me when my plates arrived. The gave me a 45 day plate.. the runs out in 4 days. The state of ohio BMV Told me today 10/28/2021. That they never sent for the registration. So now, on top of paying them once for the plates. I have to pay for them on my Own… some 80 + dollars. BUYER BEWARE!!! P.S. when I called them got almost two months I got voice mail every time. I’d leave a message.. guess what NO RESPONSE…. Imagine that… Not very reputable. I think twice More
by sab
Employees Worked With
Raymond hall
October 15, 2021
We went in for oil change for my oldest son's Civic. In the turn of a week he has leased a Civic R - the first car he has done on his own! Then I leased a new HRV for our 2nd who just turned 16! GREAT the turn of a week he has leased a Civic R - the first car he has done on his own! Then I leased a new HRV for our 2nd who just turned 16! GREAT Service, Very friendly and attentive to details. Will definitely recommend to others! Thank You Delano Palmer-GM, Sophal Yan-sales and Charles M from Finance. More
by DRKRISWM
Employees Worked With
Delano Palmer, Sophal Yan, Charles M
October 04, 2021
Foundation Honda was awesome! I would highly recommend everyone comes here to buy or lease a new or used car. Evan Dewar, C.J Mayle, and Milton Jarrels II provided exceptional customer service. They were everyone comes here to buy or lease a new or used car. Evan Dewar, C.J Mayle, and Milton Jarrels II provided exceptional customer service. They were respectful, kind, understanding, and caring. They focus on the individual and not just the sale or getting business. They helped me achieve my goal of getting a new car and made me feel important during the process. I had a fun experience and I look forward to doing business here in the future. Thank you Foundation Honda for making my dream come true! More
by Shawntee Boone
Employees Worked With
Evan Dewar, C.J Mayle, Milton Jarrels
October 02, 2021
The dealership was very easy to work with under less than ideal circumstance with the shortage of new car inventory. Ray Woods was our contact. and helped us procure the car that we specified. ideal circumstance with the shortage of new car inventory. Ray Woods was our contact. and helped us procure the car that we specified. More
by bgmastrangelo
Employees Worked With
Raywood Hall III
September 26, 2021
Wendy give us great service.She call us next day after our inquiry.We could secure our vehicle for one week to finish all paperwork. Great service Wendy, Thank you again! our inquiry.We could secure our vehicle for one week to finish all paperwork. Great service Wendy, Thank you again! More
by wjeffersonbtgroup
Employees Worked With
Finance department person (don’t remember the name), Wendy McPherson
September 21, 2021
The dealership was very clean and inviting. All of the employees I encountered were pleasant. Wendy was great to work with, she knows her product and was able to show me everything I needed to know about employees I encountered were pleasant. Wendy was great to work with, she knows her product and was able to show me everything I needed to know about the car I purchased. She even knows what CR-V stands for. More
by eunicethompson
Employees Worked With
Wendy McPherson
September 11, 2021
I was impressed by the service Derrick Calixto had provided for me. He was patient and very helpful. He answered my questions and explained it. provided for me. He was patient and very helpful. He answered my questions and explained it. More
by aquesenberr
Employees Worked With
Delano Palmer
