Honda of Chantilly

Great service! I have taken my 2001 Civic here for service a couple times now and have had a great experience both times. Eric Tarzier was so helpful and made the mi I have taken my 2001 Civic here for service a couple times now and have had a great experience both times. Eric Tarzier was so helpful and made the misery of replacing my transmission an easy and seamless experience. Craig King is the best Tech, he did a wonderful job on my car and explained everything to me and helped to ease my anxiety over the whole experience. I highly recommend these guys as your service team! Thank you just doesn't seem like enough, but thank you both so much, for everything More

Chris Durbin provides excellent customer service! I took my used vehicle in to have an engine noise looked at. Chris was very knowledgeable, helpful, and took great care of me. I have been back seve I took my used vehicle in to have an engine noise looked at. Chris was very knowledgeable, helpful, and took great care of me. I have been back several times to ask more questions, discuss repair options, etc. and he has been there for me every step of the way. I could not have had a better experience anywhere! It is so refreshing to find someone who is knowledgeable in their job, and gets answers for you. (Even though the answers might not be great! My car is a junker!) I highly recommend going in to Honda of Chantilly. When you go in, ask for Chris Durbin. He will be able to take care of you and your car! More

New honda civic ex-l I bought a new honda civic ex-l at this location from Saxon Reynolds. He consistently contacted me when a new car was available on the lot, specifical I bought a new honda civic ex-l at this location from Saxon Reynolds. He consistently contacted me when a new car was available on the lot, specifically the white orchid pearl 2014 honda civic ex-l. He gave me a great price for the car. More

Great experience! Super friendly and helpful staff! Two days ago I purchased a new car from Honda of Chantilly. I could not have been more pleased with my entire car buying experience!! The entire staff Two days ago I purchased a new car from Honda of Chantilly. I could not have been more pleased with my entire car buying experience!! The entire staff was welcoming and friendly, and clearly had my best interest in mind throughout the process. My salesperson (Saxon) was very knowledgeable and listened closely to my wants and must-haves before showing me the available options. I test drove two cars and asked a million questions, and I never once felt rushed or that I was annoying the salesperson. He was patient and informative and made me feel like he was on "my team." The sales manager (Chris) met with me as well, and right away I knew I would be getting a fair deal. The sales team was professional and honest. There were no surprises throughout this process. I even changed my mind totally about the car I wanted to purchase well into the buying process. Saxon and Chris were very patient and were happy to talk with me about the new car I was interested in. Chris worked quickly and efficiently to give me all the information I needed in making my final decision. The finance manager I worked with (Dan) was very friendly and eager to complete my buying process. I had come in close to closing time, so by this time it was after closing and Dan still seemed enthusiastic and happy about working with me. He was knowledgeable and efficient. There were no hidden fees or last-minute add-ons. Dan worked very quickly and explained all documents clearly and precisely. I had an amazing experience with Honda of Chantilly, and I would advise anyone looking to purchase a car to go out and see these great guys! More

State of the art dealership — worth the drive We traded in our vehicle and purchased a certified 2011 Honda Accord in April. My husband and I had been to a few dealerships before going to Honda of We traded in our vehicle and purchased a certified 2011 Honda Accord in April. My husband and I had been to a few dealerships before going to Honda of Chantilly (we're from Gaithersburg, so it was a hike!) one night and this place swept us off our feet. We got there at about 8pm but we finally left around midnight with our new (to us) and totally amazing vehicle. They are a state of the art car dealership. Aside from the gorgeous, brand new facility, we were immediately impressed with the music (of all things) they had playing. We made several subsequent trips there over the course of a few months and we always enjoyed their music. It's not unusual to have to wait your turn to see whomever you're going there to see, but they have a totally classy waiting area. Very comfortable, ample seating, and free YUMMY Starbucks coffee. They also have a quiet room with a massage chair. We may have used it. More than once. :) We couldn't have purchased our car without the wonderful Dan Frappollo in Finance. We were also assisted (and WOW'd) by Sales Manager Nik and Chris in Service. They're well worth the drive from anywhere in the DC metro area. We'd recommend them to anyone we do or don't know! PS -- if you're purchasing a used vehicle, you aren't treated like a 2nd class citizen at Honda of Chantilly like you are at many other local dealerships. No shady stand-alone buildings for the used car peeps. Everyone is treated the same here and everyone functions out of the same building! Feels good! More

Racist, Arrogant service department I went in to fix the nail in the tire for my new Civic (bought it from a different dealership 6 mths ago). the horrible experience started with the fr I went in to fix the nail in the tire for my new Civic (bought it from a different dealership 6 mths ago). the horrible experience started with the front desk lady. they just find reasons for not to do the job. I referred to the the exact words written in the warranty contract and asked for explanation of why they don't do the job under warranty, and now, and skinny guy shows up and starts argument and when they are cornered and couldn't find a proper reason to give he just raised the voice and tried to dominate as if he is ready to hit me. unfortunately I didnt get their names but, these sorry a*ses just lost my ~35Grand business as I am in talks with the sales department about the new Odyssey. More

Best experience I came to Honda of chantilly and met with Ledys who help my wife purchase her 3rd Honda we dealt with Smiley in Finance who took the time to go over a I came to Honda of chantilly and met with Ledys who help my wife purchase her 3rd Honda we dealt with Smiley in Finance who took the time to go over all our options ,we recommend Honda of Chantilly for their professionalism , amazing facility and their very friendly staff More

Great Service Department! Last month I brought my wife’s Honda Accord to Pohanka Honda in Chantilly. The prices were exceptionally fair and I was pleasantly surprised to see a Last month I brought my wife’s Honda Accord to Pohanka Honda in Chantilly. The prices were exceptionally fair and I was pleasantly surprised to see a familiar face, as Jason McCullough, the former Service Manager of Pohanka Acura, is now the Service Manager of Pohanka Honda of Chantilly. He did a fine job ensuring the service staff took care of my vehicle and gave the same wonderful service that he did before. I highly recommend bringing your vehicle in to Pohanka Honda of Chantilly, as Jason will ensure his great service staff will give you a fair price and will do an outstanding job! More

Used Honda Sales Experience My overall experience at this dealership was great. I have been an Acura owner for the past 6 and 1/2 years. It was hard for me to let my baby go. I t My overall experience at this dealership was great. I have been an Acura owner for the past 6 and 1/2 years. It was hard for me to let my baby go. I traded my vehicle in for a 2012 Honda Crosstour. I love the vehicle and I didn't feel pressured about anything during the whole process. I would recommend this dealership to anyone looking to buy a new or used. Dan in finance department was hiliarious. He keep me laughing and making me feel so welcomed. I enjoyed my buying process. Great Job Guys!!!!!! More

New 2014 Honda CRV Purchase I purchased a new 2014 Honda CRV in May and it was an enjoyable experience. My salesperson, Hilai Shefa, was knowledgeable, attentive and very person I purchased a new 2014 Honda CRV in May and it was an enjoyable experience. My salesperson, Hilai Shefa, was knowledgeable, attentive and very personable. The whole staff at the dealership was very helpful and relaxing to work with. I would highly recommend Chantilly Honda and would return to buy another vehicle in the future. R. Romano More