Honda of Bellingham
Bellingham, WA
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Outstanding Professionalism and Personalization My wife and I had been interested in purchasing a Honda Pilot for some time. We haven't had the greatest experiences purchasing past vehicles and dre My wife and I had been interested in purchasing a Honda Pilot for some time. We haven't had the greatest experiences purchasing past vehicles and dreaded going onto another car lot to be hounded and "taken advantage of". After engaging in extensive research and enduring some hard luck with our past vehicle we reached out to salesman John Cabal at Northwest Honda. Mr. Cabal demonstrated exceptional listening skills and personally saw that we were taken care of as he exhausted an incredible amount of time answering questions, performing some research for us and looking for exactly what we wanted. Mr. Cabal provided follow up phone calls at our convenience and worked with us to get exactly what we wanted at a price we were extremely happy with. Needless to say, we felt taken care of and will go ONLY to Mr. Cabal when in need of our next vehicle. In fact, contrary to my past experiences, I have recommended John Cabal to other work colleagues and friends assuring them that he will listen to their needs and ensure that they are happy with their purchase. It's obvious that John Cabal enjoys his profession. He is an easy person to speak with, share laughs and get down to business when the time warrants it. Thank you Mr. Cabal! Sincerely, Dirk & Amy More
Good At What They Do Tony Carter knows how to run a dealership well. My trade in value and the new Honda price was very fair. The entire staff was friendly and conversatio Tony Carter knows how to run a dealership well. My trade in value and the new Honda price was very fair. The entire staff was friendly and conversational. The process was low pressure and game free. Tony sincerely wants his customers to leave happy. There is no doubt I will continue to buy cars, service, and accessories from Northwest Honda. More
Easy to deal with and NO pressure Gavin did a great job, very professional and no BS. We basically did the deal for our new Fit over the phone. He spend a lot of time the next day sh Gavin did a great job, very professional and no BS. We basically did the deal for our new Fit over the phone. He spend a lot of time the next day showing us all the features on the car and going on a long test drive. Sam was very efficient and pleasant to deal with all the paperwork. More
Great Service, and Friendly My wife and I went to get our oil change. Shauna helped us check and and ring us up. She was incredibly helpful, friendly, and understanding. We ne My wife and I went to get our oil change. Shauna helped us check and and ring us up. She was incredibly helpful, friendly, and understanding. We need to get new tires soon and a more major inspection around the next oil change. They gave us a quote, and did not seem pushy. The "hostess" in the waiting room was also very pleasant. More
Painless experience My first car buying experience in many many years so was a bit apprehensive..till I met John Cabel. His reputation preceded him from what I read about My first car buying experience in many many years so was a bit apprehensive..till I met John Cabel. His reputation preceded him from what I read about him; and all true. A truely really really good person that made me comfortable in finding and test driving the car meant for me. Highly recommend to others. Also very pleasant experience with Camille whose friendliness and professionalism added to a really pain free purchase of a great Honda. Wonderful people, will not hesitate to tell others of my positive experience. Thank you. More
Great customer service and sales staff! I went to Northwest Honda on 7/25/15 in search of a new vehicle for my growing family. I had done a little research on their website and entered my in I went to Northwest Honda on 7/25/15 in search of a new vehicle for my growing family. I had done a little research on their website and entered my information where I received a phone call from a sales associate named John Cabal. He was more than will to help and informed me when would be the best time to come in a look at cars. When we arrived at the dealership another gentleman asked if we needed to be helped and I asked for John Cabal since I had worked with him on the phone a few days earlier. He was very quick to meet us on the lot and help us find the car that we wanted. He worked extremely hard to get us the deal we wanted without going over our max price. Without the hard work and effort that John gave us there is no way we would have been able to buy our dream car. I am more than satisfied with the service I received and will definitely come back for future purchases and for maintenance on our current vehicle. Thanks so much for such a positive car buying experience! More
Purchase of a previously owned Honda CR-V Pete Davis was very helpful in a complicated situation. He was understanding and patient with us. He set up the deal and my daughter and I are happy w Pete Davis was very helpful in a complicated situation. He was understanding and patient with us. He set up the deal and my daughter and I are happy with the car. One negative: The battery died the day we brought the car home. The positive response: The dealership installed a new battery within an hour at no charge. More
Excellent dealer ship We were treated extremely well couldn't ask for a better place to purchase a vehicle, We would recommend Gavin our sales person to everyone and Camil We were treated extremely well couldn't ask for a better place to purchase a vehicle, We would recommend Gavin our sales person to everyone and Camille was wonderful explaining the different options we had available to us. Darby in the service department was wonderful as well. Thank you for the best experience!!!! More
Laid back and fun Only my second new car ever bought, but not my first time on a lot. Dealt with David Webster who was very patient with me, and never pressed me to buy Only my second new car ever bought, but not my first time on a lot. Dealt with David Webster who was very patient with me, and never pressed me to buy anything more than I needed for my budget, work, family, etc. Ended up getting the same car I came in for with no up selling. Will definitely come back when the loan is paid off for my next car. Came recommended through other family that had bought here before, and I'm glad I went there. More
Very pleasantand professional It was a pleasure to have David explain all the details of the Costco program and made it an easy purchase, even after I changed my mind about the tra It was a pleasure to have David explain all the details of the Costco program and made it an easy purchase, even after I changed my mind about the trade-in. Sam was very friendly and professional too! I love my new Honda Fit! More